We have only used these guys for drop off Fluff-n-Fold service, but the laundromat itself seems to stay pretty busy. We haven’t had any real problems with the actual laundry. Everything comes back nicely folded or hung. Pricing is decent, a little cheaper by the pound during the week than it is on the weekend. And they can usually turn it around pretty quick– sometimes even same day. However, the staff can definitely tend toward surly. Each one of them has a completely different personality, but none of them wants to be there. We have had a couple of occasions where they couldn’t find our hung laundry(because the wrong name got put on it) or they didn’t give us everything(and we had to go back after realizing we were missing several pairs of khakis upon getting home). They charge extra for blankets, so be sure to pull them out of your hamper before placing your order so they can be tallied separately. Also worth nothing that they only take cash. The little grocery next door has an ATM if you forget before picking up. So, ultimately, convenient for us, but keep a good idea of what you dropped off so you can know to look for it when you pick up, and don’t expect a lot of TLC from the staff.