Wingstop

Horrible service!!! So I leave work with a lemon pepper craving. I called this location to place my to go order so that once I arrive it should be ready or atleast almost ready. Well, someone picked up the phone abruptly and says «Please Hold» ! Okay so I’m holding for 19 mins needless to say! Finally someone comes on the line and disconnects the call. I arrived to the location 5 mins later requesting a manager. Once the Manager identifies himself – Kevon.
I told him about my extremely long hold time and that i could hear side chatter about being pulled over by the police… discussing body parts etc. Kevon just had this dumbfounded look on his face. So another employee starting speaking to me and I was able to identify his voice as the one who answered– Charlos. I told him that it was unprofessional and rude– Yes, still no apology. So the manager tells me after I asked for an apology. That he doesn’t know if this actually happend. After showing him my phone’s call log detail and ask him is my order ready? Here comes the deer in head lights look again!
So I then – 25 minutes later placed my order. Which I had to wait 15 – 20 mins for due to their foolishness. And Charlos had the nerve to say– I have things to do around here. As if taking a phone order isn’t one of them. Sadly when I walked in they were congregating at the front counter but no work seemed to be getting done.
I’m furious right now!!!
I’m extremely disappointed in this location. There seems to be no regard to customer service. Or customer appreciation.

Next to impossible to call in an order here. Placed on hold twice and after a lengthy wait time I was hung up on only to call back and have that happen again. The third time I called it rang so long that it went to a voicemail that asked me to put in my passcode to get in. The fourth phone call after being placed on hold for five minutes I then asked George who was the one who answered the phone every time how long of a wait there was any told me 25 minutes. After wasting 17 minutes trying to place an order what a shame to not be able to finally get service. When I explained to George that I had been hung up on twice already his response was «So». May have decent wings but they have horrible customer service.

Stopped by this location yesterday with a friend. The wings are cooked to order so it takes awhile. We were told it would be 15 – 20 minutes, but it took 35 minutes. The wings were okay. They are not very flavorful and they have a limited selection of flavors. I prefer Buffalo Wild Wings. The fries were a little overlooked, but by the time we got our food we were starving so we just ate it lol!

I am a very regular customer to this location because it is very convenient.
Yesterday I bought some wings but my server messed up my order and was very unprofessional. I paid for 8 pieces but I got 6 pieces. This has happened several times.
Now I drive a little further to one of their competitors and purchase my Buffalo wings…
I advise you to keep away from this scam and if you still continue to buy here — please open the boxes and count the wings (especially the classic traditional bone wings) as the employees are not truthful.
Even pay with a credit card so you have relief if they mess you up.
I Contacted the owner — he offered me 5 boneless wings but I must make another purchase to get it, and print his email.
Really?
I REALLY DON’T THINK THIS CONSISTENTLY IS A MISTAKE. BE AWARE AND SHOP SMART.

Employee female was yelling at another in front of customers, making a scene. She was ratchet as hell (but what did I expect being next to a walmart) it appears they are short staffed. Kitchen looked very clean. Food never disappoints. Atmosphere was upbeat. Kitchen employees seemed interested in keeping a tightly run ship. Order time was (just ok) took a bit long but not bad) Only negative was the large ghetto girl’s big mouth yelling at the others. Otherwise this would have gotten ⁴⁄₅.

Love the new combination plate
Ceviche whit Jalea Yumi
Aji de Gallina and Olluco with meat
So delicious for only $ 24
If you like 3 flavors combination Marino Ceviche, Jalea, and seafood rice .$ 35
I have to move near to this place I live to far away i don’t know What happen show the wrong place this was for Malulo’s international Seafood

Wingstop is by far my favorite place to go when I’m craving some wings or tenders. I love their hickory smoked bbq flavor. Their fries are the best!!! They have perfect seasoning and when dipped in ranch, it’s to die for. My boyfriend is not a fan of ranch but he loves the ranch here. He thinks they might add sugar to it to make it sweet. Could be possible but it really doesn’t matter to me. What matters is that it’s delicious every time! There’s some seating in the restaurant at this location, so you can dine in or take out. You can also call in your order. Keep in mind that they do get really busy around dinner time so you might need to wait a little bit, but it’s worth it because they make the food when you order it so it comes out hot.

Best wings in town and great customer service! The Lemon Pepper and Louisiana Rub wings are my favorites! My order has always been correct. Love this place!

Order taker should spend less time watching the game and more time tending to the customer.

Hold time is horrible seriously. 9mins sometimes. If you place an order online 30 minutes will go by before they call you to confirm the order therefore your order has it really been placed or cooked. Not only that but when you walk into the wing stop no one is friendly you can barely get a hello out of the people that work there. Management owners please do something.

This was a small family owned local restaurant.(less than 30 seats). But if you are in the mood for a taste of the Bahamian islands, this is the place. The Cracked conch is the best I’ve ever had! The island spiced wings are a house speciality and i highly recommend trying them. Only disappointed that there were no homemade desserts available the night I visited

As we are new to the area, we are searching for the best of our favorite foods and we were hungry for some wings close to home. After a Bing Search we found Wingstop right down the road from our Condo. We ordered wings, baked beans and cole slaw and it was all yummy. My favorite wings were the Garlic Parmesan.
We’ll definitely be going back often… love the fact that we can order online and have them ready when we get there.
Only Con was: No Onion Rings :(

Best. Wings. Everrrr.
The lemon pepper is my favorite. The Hawaiian is saucy sweet but not too sweet. The medium wings are excellent! Always fresh and delicious. The fries are seasoned well and i always drown them in ranch. They make your order in about 16 minutes (they have a timer) from the minute you order.
I love that they’re flavors are boldly different in taste compared to other wings spots. The lemon pepper, mm just thinking about it makes my mouth water. It’s just perfect for my taste buds and drenched in ranch, is like a match made in heaven!

Great welcoming atmosphere enjoy talking to staff. Good food, but Wingstop prices are crazy

Decided to have wings before our last day before doing low carbs for a little while. We decided on wing stop due to the consistency and value for your dollar. We placed our order over the phone for pickup. The worker took the order and informed us it would be approximately 17 minutes (so exact) lol! Well 17 minutes later we arrived at Wingstop and our wings were ready as promised.
We took the wings home to further be pleased that everything was just as ordered. I got the Louisiana rub traditional wings and my wife got the lemon pepper. Both were very flavorful, fresh and still hot after the 10 minute drive home. The fries were fresh and hot with the perfect amount of the sugar/​salt season. The only draw back was the blue cheese dressing which was a little loose and flavorless as if someone added water to it to stretch it. Had this dressing many times before and it was never this way. Over the meal was great and hit the spot.

Great wings ALWAYS! I prefer the traditional wings with mild sauce. I ordered Hawaiian boneless too but the sauce was taste like sweet and sour mcdonalds nugget sauce. I don’t recommend it.
The wait time is long but you can order online or with an app and pick it up – the food is always fresh and they have Otis Spunkmeier cookies!