Aamco Transmissions

Brought in a Durango with close to 200k miles on it that I needed checked out so I could pull a heavy double-​axle trailer far up into the Northeast. Car was on its first transmission and that transmission was likely at its EOL (avg. replacement on Durango’s is about 90k miles). AAMCO diagnosed the issues well, rebuilt the transmission and rear end at a competitive rate and in a timely manner (3 days incl. drop off). They detailed every step after an initial breakdown to inspect the inner workings. I liked their policy of no surprises and price changes. They ended up having to replace an additional part that is wholesale about $ 150 and requires about 1+ hours of labor at their own expense. They did invite me to stop buy at any time to inspect the work and the old parts. They were very transparent. The trailer was towed without any incidents and in all honesty, the car ran during this 14 hour trip each direction better than it had new. Thank you for all your help and great work! This was my first time as a customer and I based my choice on their reputation, both online and by talking to mechanics around town. It could have not been a better experience!

They suck. I’d give them no stars if allowed. Really, it makes no sense. Why would you make a commercial that makes mention of how your company has a ‘free check engine light’ promise. They say that they’ll tell you what is wrong with your car for free. Think about it — you’ve heard the commercial. Then, it’s also on their sign. Free Check Engine Light Check — Open Saturday. So, WHY is it that when I went to get my ‘free’ scan, I ended up paying $ 80? WHY, because the free part is that they’ll run the scan. The part that costs — is that they will not tell you what it means. HUH??? So, if I go to McDonald’s, the food is REALLY free — I’m just paying for the cashier to hand it over the counter to me? This is FALSE advertising, non-​truth in advertising to it’s CORE!
I took my car to them to look at it on a Saturday for my ‘free engine scan’. When I called THEM at the end of the day, they told me that blah, blah, and blah were coming up on the reading. I asked what they meant. Oh, we don’t know — we’ve gotta ‘interpret’ it. That will be $ 80. OK, so at this point, you’ve had my car ALL day long. YOU didn’t phone me back as you insisted you would, so I’ve wasted a day in taking it to someone else. Now, you’re going to KEEP my car over a Sunday, then tell me what it MEANS on Monday? And did they call me EARLY on Monday??? NO. They called me midday. The price was RIDICULOUS! I had to think about what to do, but they wanted an answer THAT MOMENT. I think that between 1 and nearly 4:30PM, they called me 6 times for a status. OK, I do have a job, have to if expected to pay your ridiculous prices. But, then again, you want to correspond with me when it’s convenient for you — but when you reach out to me — I should respond IMMEDIATELY. I went to pick up my car, paid the RIDICULOUS $ 80 charge, and took my car to Mark @ Supertech who is not far from that location. I did a post on his business, check it out.