Bruster’s Ice Cream

Been coming here for years. The staff is always super friendly and helpful. The ice cream over all is excellent! no bad choices. Prices are fair and the drive-​thru is super convenient. I highly recommend this location and I rate it 5 out of 5.

Bruster’s is the real deal for ice cream! We have never had anything there that wasn’t fantastic! I hope they bring back the apple dumpling in October, it is to DIE for!

Great place to get ice cream cakes. The milkshakes are pretty good also. A lot of people like the brownie sundae, but that’s too much for me may be a good idea to share it. I love anything Oreo here whether it’s regular, chocolate, or mint. They have deals if you sign up for their emails or texts and usually have specials for kids and will even give you something for your dog if you bring it with you to get your ice cream. Just your average ice cream place though, nothing too special.

The only Bruster’s I’ve been to that actually scoops the ice cream exactly as it looks in their promotional photographs. Friendly staff and fast service. Sat outside at the picnic tables, no roaches in sight.
However if there had been any roaches it wouldn’t have surprised me, apparently there are no responsible parents in the area. Unaccompanied teens are slobs. Then lazy parents ignore their children who drop complete scoops of ice cream on the ground. Too bad a great location is surrounded by absolute white trash.

I’ve driven by this place many times and was always curious about it, but sweet treats for me are something I rarely indulge in. I decided the other day to give it a try.
It’s a fairly busy place with several families with kids eating ice creams in the outside tables.
The ice cream selection looked pretty good with maybe about 20 varieties. They offer things like banana splits and brownies sundaes that look tempting, and the prices for these are not much more than for the ice cream.
I decided to stick with a waffle cone and double chocolate crunch ice cream. The ice cream was good, but came out a little soft, as though it was almost like a soft serve ice cream. The waffle cone was fine.
The service could have been a little better. I was standing right at the window for a while without being recognized by the staff. How hard is it to give a hello and say you’ll be right with me?
The staff was busy preparing ice cream dishes for customers and handing them out at the window I was standing at without saying anything to me. Then when they decided they would take a new order they went to the other window and asked who was next. I would have thought they would have seen me standing there and would have known they didn’t serve me yet. Luckily the other patrons waiting were nice enough to let me move over to the other window and place my order before them.

Took our three year old for a treat during the day for being such a good boy with his new baby sister! This was a pretty big deal to the three year old…
–Ordered our ice cream
–Drove to pickup window
–Girl working informed us that the credit card machine was not working (zero notices at drive through prior to ordering and waiting)
–She was very non-​understanding that we couldn’t pay via cash
–told us to wait until machine was fixed and that it could be up to thirty minutes…“WHAT?”
–We said no thank you (didn’t want to wait while ordered and made ice cream melted…)
–Girl said «whatever» and proceeded to throw ice cream in trash can as three year old watched!
What a jerk that girl was!

Menu is fun, service is ok, prices are moderate for an ice-​cream only shop. What really turns me off is the ice cream itself. Never have I found such drab, bland ice cream anywhere else. I don’t know if it’s got too much water in it or too little sugar, but it’s just so bland. Worst ice cream ever. Goes to show you what a little marketing and a fun looking sign can do.

Growing up in Marietta I used to frequent this place weekly during the hot summer. This past summer I came here with my brother and boyfriend. We ordered our ice cream at the front window and after we paid and received our cones we walked around the side of the building where the picnic tables are. There was a couple sitting on top of a table eating their ice cream, eye’s glued to the floor. That was when we realized what they were looking at was roach central. There were roaches everywhere! We chose to go eat our ice cream by our car the whole time discussing that if there are roaches outside, there are most likely roaches inside. While eating our ice cream we witnessed an employee taking out the trash from Bruster’s and you could tell she was utterly grossed out having to go near the trash dumpster.
I will never go here again! There ice cream is good, but after seeing the hundreds of roaches roaming the property I just can’t stomach another visit. I think I’d rather stick with Morelli’s or Jake’s.