Dixie Exterminators, Inc.

This company is horrible! We have asked them to come to our home and address our termite traps and needless to say after several calls, several «we will call you back» comments with no return calls, and a battle with the manager and VP we asked for a refund. Now we have been waiting for the refund for over a week and surprise! We have not received it. So after another call we were told we will not receive a refund until they got their stations back (keep in mind they need to come get these stations we can’t just send them to them), the only issue with this is no one ever told us the refund was contingent on the return of the stations so we would have been waiting for ever had we not called. So they are coming to get the stations and hopefully we will get our refund and finally get rid of this terrible company.
CAUTION go with another company!!!

This was our first experience with Dixie and we received excellent service from our first contact until the job was completed. Our technician was Russ and I can’t say enough positive things about him. Russ was so knowledgeable and explained everything very well. He checked the entire house for entry places and sealed them up, along with catching 5 flying squirrels! Gale and Jody also provided excellent customer service. Everyone was very friendly and helpful.

Dixie is the absolute worst company I have ever dealt with. I hired them for my lawncare. They were in charge of the chemical treatment of my lawn. My zoysia grass is now in the worst condition I have ever seen. I have weeds everywhere, I have many places that are bare and grass is not growing.
I had contacted them in July, Sep, and end of October to tell them how unhappy I was. They reassured me that my lawn would improve. They reinforced how they care about customer service. They kept saying «wait and see how good it will look». My last call to them in October, I told them that if my grass did not improve, I would hire a new company. They said they would send someone right away to kill the weeds. It is now January. I have not seen them, or heard from them.
They obviously do not care. My lawn is a mess. It used to be one of the nicest lawns in the neighborhood.

We have just finished our 5^th year without seeing one mosquito on in our yard. We owe this to Dixie Exterminators and especially Larry who has made this happen!
Prior to Larry arriving on the scene, our grandchildren would leave our house eaten up by mosquitos. My wife demanded that I fix this problem… so I called Dixie. The problem is fixed and we haven’t had ONE mosquito bite in 5 years!
The monthly service is performed timely and the results are great! Thanks Dixie!