Horrible service. Food was okay even though it sat in the window for 15 minutes waiting for the server to bring it. Definitely understaffed and the manager didn’t assist the server when needed.
Mike D.
Évaluation du lieu : 1 Lake Jackson, TX
Pros: milkshakes are great, price is great Average: burgers are acceptable Cons: fries are flavorless, giant centipede sauntering through the restaurant like it owned the place I can’t get over the giant centipede. If the centipede hadn’t existed, I’d probably opt for shakes from the drive thru, but now never again.
Dean H.
Évaluation du lieu : 5 Columbus, OH
The tastiest burger out there today! No restaurant provides a better tasting burger with a good quantity of high quality garnishments. Today, we went through the drive thru. Normally we go inside. I’m not an impatient person and I would prefer that they take their time to present a quality product — which they did today. Unlike the other drive thrus at restaurants, they have an excellent microphone and speaker system. The lady who took our order was very easy to hear and understand and was extremely friendly and professional. Our experiences have always been fantastic.
Rebecca W.
Évaluation du lieu : 1 Duluth, GA
Never ever, ever, ever again! I did the drive-thru here a few years ago with my family and the service was so bad we actually pulled out of the drive-thru line before getting our milkshakes. My dad and I decided to give this place another shot years later and we went inside to eat. The service was just as bad, and it took forever to even get a waiter or waitress to take our drink order. The steakburger wasn’t bad(at least it was warm), but we tried to order milkshakes to go. They were terrible. I’m glad we tried them before paying the bill and walking out the door because they were so disgusting that we left them on the table and asked for them to be removed from the bill. The manager said she knew what the waitress did wrong. I’m sorry, but if the waitress can’t make them right, she shouldn’t be making them at all! I’m all about giving places a second chance, but this place is crossed off the list for good.
Marlena L.
Évaluation du lieu : 3 Columbus, OH
Here’s the deal, I travel a lot for work and I am completely burnt out on the limited fast food breakfast choices. The usual biscuit combos and pancakes gets old fast. What a pleasant surprise to see a new item at Steak and Shake. The soft flour taco is not just a reconstructed breakfast burrito, it’s actually well seasoned and pretty tasty! It’s reasonably priced at .99 cents, but truthfully it could go for about .89 cents. Anyway, if your traveling and need a break from the other burger joint’s breakfast, give this a try. Reasonably priced, friendly & fast drive thru, and a good cup of coffee.