Dunkin’ Donuts

Buyers beware these guys do not honor the 99¢ hot or iced dark roast. They’ve charged me full price 3 times when I’m using my app and I’ve had to say something about it or else they would’ve took my money. They then returned my money in cash and not on my app. Something should be done with these guys. They might as well be robbing me blind

By far one of the worst dunkin donuts I’ve ever been to. I drink at least 2 iced coffees a day from dunkin and every single time I decide to use this location, being its convince of being right by my house, and having a drive thru, I am extremely disappointed. I swear they use the burnt old leftover coffee for they’re iced coffee. I’ve tried to order a vanilla frosted donut (for my picky 2 year old) and have been told on MANY occasions that they are all sold out of those. I’m not trying to sound silly but isn’t that your thing dunkin? Aren’t you’s supposed to have coffee and donuts? Especially, I would guess, the most popular donut? On the one occasion they actually had the donut it was horribly stale. Lastly there is one employee there that clearly doesn’t take his job seriously, if you use the drive thru he consistently asks you «and then?» After every item you mention. Ever see Harold and Kumar go to White Castle? If you have you would remember the scene where this phrase started and to be honest my first time here I thought it was funny but after several times I found it to be unprofessional and annoying. I wouldn’t recommend this location. I now use the location right past spring valley road on 9 in the café Luna parking lot. It has a drive thru and I have never had a problem yet!

credit card machine down. forced to pay atm fee nearby. register broke down during transaction. bathroom I told was broken. they didn’t care whatsoever the problems they caused me. coffee old. go somewhere else.

Went through the drive thru on my way to work this morning. I ordered a bacon, egg & cheese croissant and a large hot tea. Guy hands me some sort of wrap. I informed him that I ordered a croissant, not a wrap. He apologizes and tells me to wait at the stop sign and he’ll bring out the correct order to my car. I wait and he brings it out. I then drive off only to realize, a few minutes later, that they gave me a bagel with butter. The level of incompetence is through the roof. You’d think they get it right the second time, at least. Not to mention that was probably the most expensive bagel with butter I had ever eaten. Horrible.