Broadley’s

Please don’t not get an air conditioning system here. They installed my air conditioning approximately 8 years ago. The unit is used 4 weeks out of the year. I don’t think I can even count the amount of times that they have had to return to fix something– at least once a year, sometimes twice. Each time the repair is over $ 100.00. My sister’s system upstairs is older and has never required one service call. I have air conditioning at home and also have had no service calls since installation. When I talk to them they say that it is not their fault, mechanical things just happen. I asked if there were any warranties and they said I should look it up! When there is a problem, they do come right out to fix it. The servicemen are very polite. However, the last call I was not there and I had a tenant. They fixed the problem without calling me and letting me know what was happening. They did tell the tenant what they did and then sent a bill a week later.
They may give you a lower estimate, but believe me, you will pay in the long run!!!

I referred this company to my son because they had installed my gas heater with no problems. My son decides to go with them, and makes an appointment to have work done on his oil heater. The technician arrived two hours late, and with an attitude. In addition my son felt that he had been egregiously overcharged for the time the tech was actually there, so he contacted the company. Two weeks later he received an email stating they would contact him within a couple days. That was in December of 2013. He’s still waiting for that call.