Bill’s Service and Repair

Great «old school» service shop with knowledgeable technicians. Had a major a/​c issue and they fixed the problem instead of replacing everthing like a dealership would. They stand by their work and Bill is personable and upfront about what work needs to be done and why.

Solid, knowledgable mechanics and honest service. Transparent pricing and full explanations of the work. I’ve taken my 2011 Odyssey and 1998 Taurus there, very different cars and excellent service both times. I’m a fan.

I took in my car here because Bill was recommended to me on a limb since my car was leaking antifreeze on top of an engine light. If I drove it any longer it would of fried the engine (glad he told me).
They took it it on a Saturday and said it can be started on Monday.
The work did get done and it looks like it was done well by an expirenced crew.
However, when I called them on Tuesday they said they were just getting to it… I called the next 3 days and they said each day that it was next in line… i guess i just came in on a busy week because it finally was finished one week after I dropped it off. So, it took a while and it was anoying getting rides from people everyday.
The real anoying problem in this shop is not the car care; it’s basic communication and cleanliness of the front desk area.
They coulden’t give me a straight answer everytime I called. I also was the one to call them to find out that it was good to pick the car up, not them.
They are nice people that just lack some communication skills.
As far as the front desk area goes… It is filthy and crammed. Take some stuff out like the expired candy and perhaps an air freshener with the replacement of the gigantic counter and tv will help the feeling of the space. At least just clean the place and empty the overflowing trash right below the candy machine where kids and customers sit. Not sure if I am asking for too much of a car shop but it is kind of gross and not worth 5 stars.

Bill and his team at Bill’s Service and Repair are great. True long term knowledge and expertise in the automotive field. My car wouldn’t start and I was stranded. I got towed to Bill’s Service & Repair and they figured out the problem and it fixed within a day. Any other place would have probably misdiagnosed the issue and charged me $$$$. They even drove me back to and from the rental place down the street.
They are honest, give a fair price, and I can really trust my car (which has 266,000 miles and running like a charm) is in good hands.

I have had a serious problem with my truck due to the lack of quality workmanship of Town Fair Tire in Plymouth, MA. Bill gas taken on the problem of getting a satisfactory resolution for me, working with Town Fair Tire Travelers insurance and the Miriam of idiots that gave had their hands out pointing blame somewhere else. It looks like after three long weeks of calling and blaming me for the lack of ability is now finally getting resolved. Thanks to a Bill his wife Sharon, Bill Jr., Steve and Roy we are heading down the right track. Hoping all will be resolved in the coming week!
See my review on town fair tire for a complete explanation of the scenario that has landed me here!

Remember when you’re sitting in your nice warm car in the dead of winter, that kid pumping your gas is freezing his ass off. Throw him a few bucks for his trouble.