Mountain Mikes Pizza

I came here for their lunch special which includes a salad and pizza buffet from 11 – 2 for $ 7.50. They had four different types of pizza to choose from including pepperoni, cheese, a combo, and chicken one. The employees kept the pizzas well stocked and would place a new one out as soon as they began to run low. The salad bar was what you would expect from a pizza joint and would be much improved by keeping an eye on the lettuce turning.

I go there more often. There veggie pizza and garlic sticks are warm and fresh. There salad bar is always neat and clean. Their manager Harry is very friendly and gave best deal ever. I recommend everyone to try there pizza it taste great. you guys deserve five star. Good luck!
keep doing job.

I ordered a mountain size Everest (classic combination) pizza for pick-​up. It was quoted for 25 minutes and was hot and ready in 25 minutes. The pizza was delicious. I will be ordering from Mountain Mike’s again!

Very disappointed. Barely any sauce and toppings we skimpy. Expected better for $ 22.00 pizza. Sorry Round Table is way better.

Today was my last attempt at this establishment. 8 years we have lived within 2 miles and 8 years, we have not received a warm pizza. Let me recap the final call.
Me: Hello, I’d like to place an order for delivery.
them: im sorry, what?
me: deliver, id like to place an order for delivery.
them: what would you like.
me: a large cheese pizza.
them: what would you like on that.
me: cheese. a large cheese pizza.
them: what size.
me: large. a large cheese pizza
them: was this for pickup or delivery
me. this is for delivery, please. One large cheese pizza for delivery.
Some more back and forth as we work out the complicated logistics of providing a credit card number over the phone.
Fast forward 1 hour.
Me: Hey, just calling to check on our delivery. (provide phone number)
Them: Oh, that order was for pickup.
Me: sigh… No, it was not. could you please provide a FRESH pizza for delivery.
Them: yes sir, be right there.
20 mins later: Driver shows up with a cold congealed pile of dung in a box. Clearly the same pizza they had let sit on the counter for pickup, after clearly designating delivery.
Wound up sending it back, and taking the kids somewhere worthy of our dollars.
Sadly, this is a completely normal and expected transaction with this vendor. It’s a shame the owner doesn’t care enough to correct this behavior. I guess the fact that there is no real competition for delivery (Round Table sucks gopher balls as well), means they don’t have to care about the quality of product or service.
This was my last attempt at dealing with Mountain Mike’s in Martinez. And has probably ruined me on the Mountain Mike’s brand in general, so uh… thanks for that.

Really good pizza! So much better than roundtable. Definitely the best pizza in Martinez. Great toppings, consistent quality.
Don’t order the jalapeño poppers, though. Took one bite, spat it out and threw them all out. A gross doughy concoction, why?

I usually don’t go to the pizza places. I like getting delivery but just the other day I decided to go in and order and maybe catch some of the football game that was playing. The man behind the counter that took my order was very friendly. They were pretty busy but the guy in the back was quick. They had a pretty cool vibe in there so I ended up just eating it their.

This is the worst place ever. I ordered thru eat24 hour and a half later no pizza. Eat24 called them and they said they lost my order but would call me apologize and offer a discount. No such thing happened. My pizza finally came after 2.5 hours and no discount. But eat24 is awesome so as soon as my pizza arrived they cancelled my order so I didn’t get charged and gave me a $ 5 coupon for my next order.

This is my favorite pizza spot by far. Yes I know mountain mikes isn’t anything special but their style and taste in pizza I prefer. However I go out of my way to come to this one cause Harry who runs the place really has made it a place where customer service is really important. Even if a mistake is made they go out of their way to care for me as a customer. For that they have my business. Good pizza, fast delivery, and GREAT customer service. Thx Harry!

I was terribly disappointed with the pizza. We ordered two pizzas, neither was baked sufficiently. The crust was gooey, the top. done. We called back and were told they’d make another. That one was done sufficiently but required another trip to pick it up. I will not go there again as Papa Murphy is across the street and I can cook it until done. Huge disappointment for 45 dollars.

Aww, so many poor reviews! I’ve eaten in the store once or twice, nothing special. More often my coworkers and I will order pizzas to pick up and bring back to the office. We’ve never had a problem with our orders. Pizzas taste good and are hot. Slightly greasy, but that’s pizza. I like it

Horrible. The guys working there are so high!!! They can barely speak. I ordered 2 pizzas for a party. They called me back to confirm but I could barely understand the guy cuz he was slurring his words. I waited for 2 hours for my pizzas but they never delivered. I called and was told they were on their way. Then called again and they told me they forgot to make them. They refused to let me speak to the manager, Never apologized For their mistake, AND didn’t refund me the $ 45. I’ve had the pizza in the past and know that it’s mediocre too! I will NEVER be back!

This Mountain Mikes location is great! I have always received great customer service here, especially from Cristian, who greats everyone as they walk in. He seems to always be on top of things, taking orders, making pizza, and keeping the pizza/​salad bar stocked and neat. For delivery, it’s always a hit too; they have usually always been on time when I have ordered online.

ABSOLUTELY THE WORST!!!
Ordered a Pepperoni Pizza for dinner online. Pizza arrived in the time noted, no problem.
PIZZA WAS ICE COLD AND WE LITERALLY LIVE LESS THAN 2 MILES FROM THE STORE!!!
THE DELIVERY GUY… WELL LETS JUST SAY HE COULD CARE LESS ABOUT HIS JOB OR THE 20% TIP HE WAS RECEIVING.
DO NOT TIP THEIR DELIVERY PEOPLE THEY REALLY DO NOT CARE AND THE BAD «F-​U» DAY HE WAS HAVING WAS ALL OVER HIS FACE AND WE THE CUSTOMER, GET TO BE ON THE RECEIVING END OF IT. THANKS FOR NOTHING.
Called the store just to advise them of the cold pizza (I was nice). The girls answering the phone was pleasant and she relayed the message to the manager that the pizza was delivered ice cold (I can hear the conversation through the phone). The manager states, just tell him I will call him back… RIGHT! No call surprise!
I have been a loyal customer for several years. Who ever is the owner of this franchise needs to wake up and start reading his/​her Unilocal reviews… they have been horrible as of late. The poor level of service is an obvious product of the poor management and ownership.

Ordered a pizza for pickup. The girl behind the counter was pretty nice. I had a tickle in my throat when I walked in and she offered me a cup for water. There was a coupon for large one topping pizza and they usually always have a coupon going on so check before you order. They were timely and had our pizza done in the 15 minutes from when I called so I appreciated that. They didn’t really go above and beyond but I mean it’s pizza so I don’t expo an over the top experience. Just friendly and timely which we got. I did over hear they only had one delivery person but it is a smaller location so I would keep that in mind for delivery. Overall good experience!

The pizza took an over an hour to get here and I only live up the street … The pizza was alright untill my boyfriend a cooked rubber band in his pizza … We will probably not order from here again :/

Came in, paid in person and came back 20 minutes later. Pizza was never made. Had to wait another 20 minutes since they wouldn’t allow me to cancel and get my money back…
Did take my phone number and said I’d get a free large pizza on the next visit, so I’ll give them credit for trying to correct the situation.

Disappointment doesn’t even begin to cover how I feel right now. I ordered my pizza at 8:00 PM. I was told the delivery time was 40 minutes to an hour. After waiting… And waiting… And waiting some more, the pizza FINALLY arrived at 9:36 PM. After all of that waiting, I was thinking, «Well, this pizza better be bomb since I waited for so long!» So, surprise surprise, the pizza sucked. It was cold and bland.
However, I do want to say that I have had MM at other locations and I was not disappointed. So, don’t write off MM completely :)

I have never like MM pizza. Had it at this location when they were pretty new and I remember not being a fan and I never returned. Since then I’ve only had it at work for potlucks provided by someone else with their wallet open! Still, wasn’t impressed at all!
So I was asked to help a friend out and order food for her son while she’s away and when I heard this was his favorite pizza place I about had a fit! So I call ahead of time and the man on the phone was nice and helpful and said 20 mins. I walk in and it was like I had never been there before. Flat screen TV. Nice and clean seating areas. A customer was changing TV channels which I thought was cool. The man who helped me actually greeted me and was very friendly and accommodating.
Oh, and the pepperoni pizza was great! Yep I stole a few from the kid! Lol
With a coupon printed online a large 1 topping was $ 13.99. Small order (same size as a small pizza) of garlic cheese bread, total $ 20. I didn’t care for the cheesy bread but it wasn’t for me! Yep, I took some of that too!
I just may return :)

Pros:
— They sell pizza
— They deliver
Cons:
— Pizza was burnt
— Delivery driver was rude even though we tipped 20% when placing the order online
— Side salad was delivered without dressing. When I called about it, I was told that the dressing I selected isn’t available at their location, so too bad… Apparently we’re better off without anything at all. To their credit, they offered to send the driver back with a different dressing, but I was over it by this point, and I didn’t want to deal with the rude driver again. Why they didn’t call to inform me of their lacking dressing selection prior to sending the order out is beyond me. Seems like a relatively simple solution to avoid any potential frustration.
Conclusion:
— Figuring I can get better service and pizza from pretty much anywhere else in the area.
— Really wishing I had honey mustard dressing to go with this dry-​ass salad.