iKURE

Amazing place — honest, knowledgable and friendly service. I recently had a damaged LCD and a small screen crack on my Macbook Pro. I called around to lots of places and iKure offered me the cheapest replacement (by quite a bit). I took it in and the manager, Billy explained everything and was very friendly. He ordered the part for me and though it took about 5 business days to come in, he called as soon as it was ready and I brought my laptop back in for the repair which was completed same day.
Here’s where it gets interesting: the part he received from the distributor had some damage in the top corner. He was very up front about it over the phone and told me the repair was complete and I could take it as is for HALF PRICE! Or he would re-​order the part and do the repair again for no extra charge. I elected for the latter option and am now waiting for the replacement part. Currently typing this review on the repaired («slightly damaged») laptop and honestly the ‘damage’ is so minor I might not have even noticed it had he not pointed out.
I really appreciate Billy being so up-​front about the repair and doing everything in his power to give me the best possible service. I highly recommend this place for any repairs big or small — the service is impeccable. Billy is clearly very knowledgeable and honest — plus talented — they do custom phones and iPads and have a graffiti/​alien theme, which really has grown on me. Quirky and interesting store front with wonderful service. I will definitely use them again if I have any other devices to repair.

Right when I walked in the door I felt like I was a bother to these people. I had a cracked phone screen fixed here back at the end of November. The screen took two hours to fix, even though they told me it would be an hour. I wouldn’t have minded this, things happen, but I would have appreciated if they told me that it was going to take longer than usual when they realized so. When politely asking how much longer it was as if I was doing a disservice to them for bringing my phone here.
I received my phone back with two of the edges torn apart. Looks like «bite marks.» I don’t know why this was necessary as I have had many screens fixed on many other phones and I have never seen this. I received no explanation.
After this I had to go back twice. The first time because my front camera wasn’t working and the second time because my flashlight wasn’t working. They told me something must have happened when they put the screen on. For people who do this all day long, these mistakes should not happen.
I cracked my screen again recently and took it to two different places in Boston. Both of them said they had never seen a screen put on like this one was, and both were baffled as to how my phone was even working. They were also both shocked when I told them my experience. The place I decided to chose to fix it replaced the screen in twenty minutes with no issues.
Stay far far away from ikure.

Prompt service, fair prices. Had two iPhones repaired in @ 1 hour. One for a cracked screen, the other had a battery replaced.

I had seen the iKure store down the street from my house in Massapequa for a couple of months and as luck would have it, a short time after seeing it, I would be in need of their help for a couple of reasons. My 1 year-​old son dropped my wife’s iPad and destroyed the screen. I took it in and within an hour we had a new screen for much less than it would cost at Apple. The second issue was with my MacBook Pro. I had been having an issue with the screen going blank periodically. The owner took it in and ran a full diagnostic test. It seemed to be the hard drive, but upon further inspection he discovered it was in fact the logic board (not an uncommon problem with the model I had). It was determined that it was a lost cause, but not before they spent two days exhausting every option to save it. Due to the fact that the computer could not be saved, I was not charged for the time or service. I was informed that their policy is, if they can’t fix it, they do not charge you. Overall, my experience was excellent. The owner is very friendly, informative, and willing to go the extra mile to help out. I would recommend iKure to anyone in need of assistance with an Apple product. I will definitely be back if I have any future dilemmas. NOTE: They also have a Hewlett location.

Of course I spilled olive oil on my iPhone. I’ve been stuck for weeks using speaker phone, honestly I just never have time to go buy a Bluetooth headset. I was in the area today and saw iKure, off of Merrick Road. Stopped in. The owner was very friendly. Took the phone in back and 10-​minutes later handed it to me fully working. While I can say I’m sad now that I can’t use my broken phone as an excuse to my wife, come the time the new iPhone comes out I am ecstatic that I can hear people again. I would highly recommend this place to anyone!

We all have iPhone’s and we know how they can be so bland. Step out of the box and bring your phone to iKure! No custom job is out of the question, and if you don’t have something in mind take a look at the genius ideas that surround you for inspiration. Cracked screen? No problem, mine was done in under an hour. Worth every single penny. Viva iKure!