Staples

copy & print center = horrible every time — slow and incompetent employees that do not care. Should have two people to help out in this area!

Mixed feelings. Staples has everything including good tech support on computers, printers etc. Matt was great. He explained the differences, left the decision up to me. When it got down to getting back up, mouse etc he made it clear what was technical and what was personal preference. Pleasant, no push. Ive been using computers for years so it was fast where I’m knowledgeable and no rush when I asked a question. He gets 5 stars.
Watch out for Correy. He’s pushy. He’s disrespectful. I came in to return something I’d spoken to him on the phone about and been there twice and he stopped the return to tell me how wonderful the machine I was returning was. I just didn’t want it. He didn’t understand «No». He held up the sales associate at the register 45 minutes while I just wanted to get out. He treats customers with no respect. He told me a $ 500 machine looked just as good as a Macbook. I was replacing a Macbook so I knew they didn’t look alike. He told me it was looked the same as the computer I’d decided to buy instead. He didn’t know the specs? But you can’t lie about numbers and when the number of pixels ion the screen was different, the nice got my own two eyes. I just didn’t like the way it looked. He held me up for 45 minutes trying to convince me that a computer Id tried to return two days before I should take home and «could always bring back» it was my third attempt today to return it and I’d called the Staples main office before going. That’s how impossible this man is.
I like Staples and have gotten great service.
Just get Matty and avoid Correy and you’ll be OK.

This review is for the print section of Staples.
We went to Staples to print our Save the Dates. We originally had them done at Kinkos in Hicksville, which we loved the quality of the print as well as the service we received there.
We live in Massapequa, so we decided to try Staples instead for the revised dates. Bad decision. They charged extra to cut the invitations (kinkos used a high tech machine to cut ours at no extra charge), and said it was a drop off service. We said we would cut them ourselves using their facilities to save time and money. Little did we know the cutter they had for you to use was a cheap, plastic paper cutter they probably grabbed off the shelves. Needless to say, it completely butchered one of our invitations. Luckily, my fiancé has a giant paper cutter at work, similar to the one kinkos offered customers to use for free. Even though I paid for the now ruined invite, it wasn’t as big of a deal since we printed a couple extra.
The staff we experienced was rude, unhelpful and you could tell they didn’t like their job. Normally I dismiss stuff like this, but when I had such great service at Kinkos I felt like I didn’t want other people to go to this staples and COMPLETELY waste their money. We wish we sucked it up and went out of our way back to Kinkos. It would have definitely been worth it.