Bonefish Grill

Pros: Consistently great service consistently good food
Cons: it can get a little loud so if you’re trying to go for a quiet place the weekend is not the time you need to go to this restaurant

This place is our «go to». We prefer to sit in the bar area, they are always friendly and the service is fast. The food is great with good portions.
The staff make helpful suggestions and know the menu.

Today is my birthday, and my husband wanted to take me out for dinner. We had a gift card to Bonefish Grill so we decided to give it another shot before completely swearing it off (horrible experience in Greenville, NC about 3 years ago).
We arrived at around 5:15 PM on a Wednesday and there were plenty of tables & booths available. They took us over to a table in the very center of the restaurant, but we prefer a booth and since there were people sitting in booths and tons of booths available (at least 10), we requested one. The hostess told us they could seat us there but it will be a 15 minute wait, because they had no servers. Not something we needed to know, but We ended up compromising and sat at a table that was on the outer edge instead of the center of the restaurant. It wasn’t a good start to our Bonefish experience.
We ordered two appetizers, one of them being the potstickers. Those are gross. Bang bang shrimp was excellent as always & thank goodness we ordered those… It was the only thing we enjoyed. My husband ordered the special, lobster stuffed shrimp with A side of steamed broccoli and truffle mac & cheese. I got the steak and crabcake entrée with a side of seasonal vegetables and truffle mac & cheese. The truffle mac & cheese tasted like raw garlic.
When we got the bill they had charged us $ 10.50 for my husband sides, for they were not included in the special even though at the bottom of the menu it says two sides are included, but for some reason that did not pertain to the lobster stuffed shrimp?
This is a great place if you watching hostesses do everything but their job and love eating overpriced, bad food.

Had the grilled tilapia topped with mango salsa with green beans and its was so delicious! Our server was nice but had no energy! He didn’t talk very much unless he ask us if we wanted water. Nonetheless great food and the atmosphere was awesome!

Not worth the money anymore. Order was wrong, shrimp were chewy, Bang Bang didn’t have much sauce and they were out of items on daily special menu at 5:30. There was a time when Bonefish was a nice night out you could count on… now it is ⁵⁰⁄₅₀.

Luv, Luv, Luv the Pear Martinis! Wish they were on menu year round! Thanks, Wendell for ALWAYS ensuring the service is top notch!

The quality of food at this location has gone down over the years. The appetizers are smaller for the same price. The food is served very bland or overpriced. The drinks are overpriced. I think I will stick to Bang Wednesdays only. Nothing else is worth it. I used to love Bonefish Grill. I can waste a ton of money on horrible food soomeplace else.

Food is good as every one say Bang Bang shrimp is out of the world so good. They offered bread only after ordering main course. Overall it is a good experience.

Great location and ambiance. Definitely looks like a new restaurant and plenty of people were there on a Wednesday night. The staff was great and so was my waiter!
The crab cakes and crème brûlée were great! My shrimp and scallops with potatoes and veggies was sub-​par. The shrimp and scallops were very rubbery and tasted like they still needed some time on the grill to remove the freezer taste. So disappointed.
My cousin and aunt had the salmon with mango salsa and they loved it! Hopefully my next experience will be better.

There was plastic in our fish. The fish came in plastic and they left some of it on while cooking. The manager confirmed it was plastic. They didn’t take the meal off the bill. No, We won’t come back.

I have been to many bonefish grills before, including this location, and have never had such a bad experience. The service was fine. Just fine — not good, but the food was terrible. I ordered a sirloin and crab cake dish with a side of mashed potatoes, but I upgraded the sirloin to a filet cooked medium. That sucker was the rarest steak I have *ever* seen. It was practically still mooing. Everyone at the table was astounded at how undercooked it was. Even the ones who like rare steaks thought it would be too rare for them. At any rate, I sent it back to be cooked. When the steak was returned to me it had been charred on the outside and was still pretty rare on the inside. I hadn’t eaten ¼ of it when I asked for a box. That was honestly the most poorly prepared steak I have ever eaten. It was absolutely terrible. Granted, I don’t eat steak often, but it was seriously bad. My boyfriend was very disappointed in his dish as well. He ordered some sort of stir fry and it had been wildly over sauced. I would have only put that much sauce on a dish with twice as many noodles… The point is we had a terrible experience at this bonefish. The food was awful.
Maybe this bonefish recently hired a new chef who just doesn’t know how to cook, maybe someone was having an off day, but when we complained we were brushed off. I am terribly disappointed and will not be returning to this location again.

My wife and I dined here for the first time and we will definitely be back. We had the bang bang shrimp which is delicious. The food was fantastic. Service was great. Our waitress Brittany was absolutely amazing. She managed to give great service without being pushy or annoying.

We went here a couple months ago and while I’m sure we will go back, I don’t have much desire to return.
The service was great but the fish was average and I wasn’t crazy about anything I ordered.
What sticks out to me the most was the memory of my husband getting an order of ‘bang bang’ shrimp. To this day we still joke about it because he was up all night with the runs. That’s why we haven’t returned!

For being a chain this place is pretty good! Their bang bang shrimp is amazing and one of the reasons I keep coming back! The service has always been great and we were even served free apps one night while we waited for tables to open up! They are very kid friendly which is great when you want to eat some place nice with the little ones along.
Great drink selection as well!

I tried a piece of my buddies Bang Bang Shrimp that he had ordered Togo and I had to go right then and there! I can’t wait to go back and have a nice date night with the lady.

When people ask me why I come to bone fish grill, it’s only for the bang bang shrimp. The entrees do not have that wow factor or flavor for me, good seafood dishes is hard to find in Charlotte

We go every Sunday after church and enjoy the food and service at this location.
We are regulars and the hostess is very sweet and knows our girls by name.
On Sunday there is a brunch menu and it’s delicious.
Highly recommend this restaurant!
Family friendly, clean and tasty!

Well… I can say that if you sit at the bar you are definitely greeted like long lost friends! That was very nice. Lee, Rafi and another girl were very friendly and helpful and made sure we had what we needed throughout.
We ordered the Pecan Trout and Grilled Tilapia. My sweetie is trying to eat healthy, but I don’t think he was satisfied with the Tilapia… not their fault though… it was very good, just more plain than I think he wanted. The portion for that was a bit small… it looked as if ¹⁄₃ of it didn’t make it onto the plate.
The Pecan Trout was huge and delicious. Very well cooked and flavorful. I ordered the rice with it not realizing it came with couscous. I wish I had a double portion of the couscous or maybe tried another veggie… the rice wasn’t that great.
Decent pricing and a good selection of drinks & beer.

Because I’m a vegetarian, this review should be taken with a grain of salt. I found the service to be good, the ambience nice and the food consistent.
The BANG BANG SHRIMP, of course, was a hit for most of the table. It was spicy, nicely fried and came with a decent portion size.
The free bread and herb oil was also very nice. The bread was soft inside and perfectly toasted outside, while the oil had enough flavor from the herbs to not be bland.
My TOMATO SOUP was nothing special. And the CAESAR SALAD was equally boring.
My husband’s STEAK was perfectly cooked. He ordered two healthy veggie sides, and his overall meal was exactly what he was looking for. He travels for work and eats at high end steak houses all over the US, but he said this steak quality and cooking was on par with the best he’s had.
The LOBSTER GRILLED CHEESE sandwich was enjoyed by another person in my group. I thought it appeared dry, but she liked it and said it had good lobster flavor.
The desserts were the most disappointing portion of the meal. The COCONUT PIE was recommended by the server. Beware that it is a warm cooked coconut pie with a thick layer of shredded coconut on top. The coconut was too thick to be nicely browned and toasted, so it ended up being hard to eat.
The KEY LIME PIE was the best of the three. It was tart and thick and creamy. But the crust was soggy — missed potential.
And the MACADAMIA NUT BROWNIE WITH ICE CREAM could not have been more generic. It was fine for a sweet bite to end the meal, but again, nothing special.
I find this place to be perfectly adequate, but not somewhere I’d crave or really want to return.

I came here with a fellow Unilocaler as she (Grace L.) told me that it was worth it. And surprisingly, she couldn’t believe that I haven’t came before. This place is located right next to the Guitar Center, right on Independence Blvd.
Anyways, lets get to the exciting part: the food. As I just ate at 2:00 and then came here at 5, I was thinking I wasn’t going to eat that much. But seeing the menu I had to try out their Kobe Beef burger. Grace’s hubby decided to just get appetizers so I had my fair share of their different types of appetizers.
We ordered the restaurant favorite: Bang Bang Shrimp, Crab Cakes, and the fried Calamari. Lets go through them.
Bang Bang Shrimp: Not bad. This I thought was actually the worse appetizer compared to the other 2. The problem of this appetizer was that there was just no flavor to it. It was just fried shrimp, with some kind of sauce and had a hint of spice to it. Almost like they sprinkled it with black pepper and that was it. The sauce, was just bland. Plain and simple. My friend told me that it was usually better than this time, but I guess I’ll just have to find out next time.
Crab Cakes: I thought these were delicious. Even though crab cakes are usually pricey and usually no one gets them I thought they were very full and had a good amount of crab in them. The flavor I thought was better than the shrimp. It came with a sauce that went pretty well with it.
Fried Calimari: Not bad. Well, calimari was calimari, nothing crazy special. It came with an Asian sweet dipping sauce, sort of like a sweet and sour sauce, and that was about it. All fried calimari preparations taste the same this way, the only place that I like the calimari prepared is the one they make at Saigon Palace on South Blvd.
Kobe Beef Burger: I sort of killed this dish, just because I thought it was the dish of the night for me. It was big and full of flavor. The beef had a sort of sweetness to it and was very tender when I bit into it. So, yes. I recommend to try this dish. (And I know, it’s a fish grill and I didn’t order fish… but that means I have something to try next time!)
So. Why 3 stars? The price I felt didn’t justify the means. I think they’re going for a sort of high/​medium class of food and service. But the location and menu just didnt seem like it. It’s part of a department store, not an independent kind of store. The service wasn’t bad and I thought if I give a 3, I have a chance to come back to it and give it another go at it.