Mr Tire Auto Service Centers

I’ve taken my car to Mr. Tire in Mayfield Hts twice in the past year. The first time was to repair a tire leak that the dealership couldn’t find. The second time was to repair another slow leak. I was able to get an appointment for the next day both times I called, and both times they were fast, the service was great and prices were very reasonable. I’ll definitely take my car there again.

Ask for Andy, one of the most trustworthy and honest mechanics I’ve ever had the pleasure or dealing with. And prices are extremely fair for any work that needs done. I’ve since moved out of the Cleveland area and the biggest thing I miss is my local trustworthy mechanic. Just read my other reviews for the horror stories I’ve had trying to find another place like this.

I was driving down the road and got a flat tire. I switched out the spare and a few days later was looking for a place to bring my wheel/​tire.
A co-​worker informed me that Mr Tire has a coupon on their website for a ‘Free Flat Tire Repair*’. I was quick to print off the coupon and head out the door to the local Mr Tire.
Upon arriving I asked about the coupon and if they would accept it. They told me yes but that there would be a $ 10 balancing fee because they must remove the tire and remount/​balance it. Fine. $ 10 is a great price for a tire plug. I left my tire with them for the day.
I received a call later that it was not the tire but rather my TPMS sensor. The employee on the phone informed me he lowered the shop fees as low as possible to help me out with the cost as it was going to be over $ 140. He asked their technician what happened and they told me that over time these things just go bad. That’s where I started to question what was going on… I have owned multiple vehicles with TPMS sensors and never had one go bad. That is not to say that its impossible, though! However, the way that he described what went wrong… «weather and etc wear out the seals and they have to be replaced». The car was only one year old and had less than 16,000 miles on it.
I decided to take the wheel/​tire to the dealer since if it was the TPMS sensor it should be covered under warranty. Here is what they found:
The tire just needed some bead sealant. They re-​mounted it, sealed it, and I was on my way. No need to spend any money on a new TPMS sensor.
Your Mileage May Vary but I will not return.

The customer service is poor. I got two tires which a free alignment check come with it and the guy Andre ask me if i want it check. Well yes if im buying two new tires and its free with the service. Also, I waiting two hours just to get tires put on my truck and i made an appointment in advance. Service Fair. I was better off going to somewhere else and spent the extra money.

My tire blew pulling into the gas station across the street. I walked over to Mr Tire already 10 min after they closed, and he said to go ahead and bring it over and he would change it. Absolutely fabulous customer service staying open late to help me out. Plus he helped me choose the right tire, not taking advantage of my situation. Good pricing, excellent service.