McEnearney Associates

I would never recommend McEnearney Associates, we had one of their agents come to give a market analysis and presentation to list our house for sale — if it isn’t a $ 1MM+ house she was NOT interested! Her market analysis was insulting as well! She actually suggest a list and probably sales price for less than what we paid over 3 years ago after we had wood floors put in, all new SS appliances and a new front porch. If we would list with her we would have been giving the house away, as her price was below market and she would have just wanted to sell it the day it went on market with NO effort on her side. Ridiculous! I would NEVER consider McEnearney given my experience with them! Horrible!

There was not much communication between me and the agency when I listed with them. They sent a welcome letter and then a survey after my house sold. I complained in the survey and there’s been no follow-​up.
Using their agent and his subsequent handling of the sale of my house is a bad experience I will always regret.
The agent, Paul Pavot, praised the condition of my house and recommended a listing price higher than what I had expected, then did little to market it for even a lower price.
His open houses were no more than 2 to 3 hours long and he was late to every one. In fact the only time Paul Pavot was on time after I listed with him was for the settlement. Only once did I find any indication that he had advertised the open house and for two of the events I didn’t even know he was planning them until he asked «are we still on for tomorrow»?
Several times I had to immediately drop what I was doing and rush out the door because he had agreed to showings but hadn’t advised me. I actually met the couple that would eventually buy my house three times before they made their offer as I was rushing out the door because Paul’s alerts to their appointments were so late, if at all.
The buyer was a good buyer with continued interest never once mentioning listing price as too high (even though it was not as high as Pavot originally recommended). They still low balled me and Paul told me I should understand and accept. Pavot knew my financial and time vulnerabilities and his listing was two days from expiring so he did little to move the response to my counter offer along knowing full well time-​wise I had two choices — take the low ball offer or start all over. I now wonder if he really presented my counter-​offer. It was taking so long to hear back from them that I asked if he had made my counter-​offer and his response was, «You told me to, didn’t you?» Hindsight, that wasn’t really an answer to my question in the affirmative. If I could have started over, I would have. I should have.
If you are a buyer, Pavot’s your man. He’ll work to get you the best price. If you are a seller, Pavot will still work to get the buyer the best price.
There was little that occurred during the listing and subsequent sale that impressed me as anything I could not have done myself, and done so better. There’s Zillow
and the same newspaper the realtors use to advertise your home. And it’s not the realtors that jump to clean the house up for open houses or showings, and hiring a real estate attorney to process the settlement paperwork would have been cheaper. It’s a bad taste in your mouth when you hand over (in my case) $ 20k+ in commission to an agent for subpar marketing and effort.
I do not recommend Paul Pavot or his broker, McEnearney Associates. I regret EVER having been involved with them.

Evelyn Mieszala, property manager with McEnearney provided excellent and professional service and attention. I rented my property in DC for several years, and Evelyn was responsive to my needs and tenants’ needs. Evelyn made the experience easy for me. Evelyn is personable, professional and easy to work with. I’d recommend her!

I rented a small condo managed by McEnearney Associates for approximately 18 months. When I moved in the back yard was completely overgrown and filled with weeds. However, other than that, as far as I could tell the condo was in good condition.
During the time that I lived in the condo I did not interact with McEnearney Associates much, I simply mailed them my rent each month (the condo itself was fine).
The reason for my poor rating of McEnearney Associates is that they were dishonest with me during my move out inspection and processing my security deposit. During the inspection the inspector said everything looked good and I expected to receive my security deposit back in full.
Approximately a month after I moved out I received my security deposit and there were significant deductions for yard work as well as a claimed problem with the garbage disposal (I did not use the garbage disposal during the time I lived there). The yard work charge was the most infuriating because I left the yard in much much better condition when I moved out than it was when I moved in. And I should reiterate that the inspector did not say anything to me about this during my move out inspection.
Although McEnearney Associates appears professional from the outside, they cheated me at the end, when there was little I could do about it. And from looking at the other reviews on here Unilocal it appears I’m not the only one.
I know the housing market in Northern Virginia is very tight so anyone considering renting probably cares more about the specific property than the property management company. But beware that McEnearney Associates has a history of cheating customers out of part of their security deposit so take that into consideration when calculating the true cost of your rental.

I wouldn’t let anymore of their agents walk through my house alone… after seeing the damage that was done a home inspection (blinds ripped down) and letting them know about it I was politely told there was nothing they could do to help me.

DON’T USE McEnearney. Never trust what they told you without seeing anything in writing. This company is the WORST real estate company and is full of liars. There is nothing good about McEnearney that I can say about it.
I was very unhappy about their property manager during the time I rent from McEanerney. The reason I did not move was because I hated moving. Thanks to this horrible property manager, I finally decided to buy a house so I don’t need to deal with property managers again. After I read the rating on internet, most of the bad comments reviewers put on the internet happened to me. If it was not a coincidence, this must be the way this company does business ?
McEnearney property managers (used to be a woman and now is a man) are very lazy. They did not respond to repair request immediately and always delay repairs. Their handymen are also horrible. They never fix anything once and often need to come back to fix the same problems multiple times. There are tons of handymen they can call. I don’t know why McEnearney only call certain people to work and always said that the handymen were fully booked. During the time I lived in the rental house, the toilet flushes broke many times and door bell broke four times (once I called a handyman to fix myself). When the handymen came, they either spent s very little time or very long time to fix the problems. I was suspicious that the property managers and the handymen work together to do this on purpose to charge landlord more money.
Two years ago, I was planning to move out but did not want to move in the winter so I asked to rent month by month until I find another place to stay. The head of McEnearney property management lied to me that the owner did not allow month by month lease. If I did not renew the lease for another year I had to move out immediately. Because of that reason I was forced to renew the lease for another year. Until last year, my neighbor talked to the owner and found out it was not true.

One of the reviewers mentioned that once you sign the rental contract from McEanerney, you should not expect that you would get your security deposit back. IT WAS SO TRUE. In addition, this company requires tenants to do all kinds of ridiculous cleaning and must provide receipts. Even I had those professional cleaning do the cleanings, they still used all kind of reasons to deduct money from the security deposit WITHOUT telling me. At the final check out, the property manager told me everything looked good except for some minor cleaning for the kitchen lights. 41 days after I moved out, I received an email from this company telling me that they deducted ¹⁄₃ of my security deposit to pay for cleaning and certain repairs during I lived in the house and the costs they charged were much higher than market price. They claimed the owners were not responsible for those repairs. I guess they are trying to do this to please the owners so they can continue managing the house for the owners.
McEnearney Associates is very bad. If you are planning to rent from McEnearney Associates, you should re consider renting from other professional real estate companies. If you are currently renting from McEnearney, be very careful about every single repair you request. You may end up paying those outrageous repair costs yourself. Don’t be fool to believe that they are nice. You will find out their real face when your security deposit were sucked by those people after you move out.

Be careful if you rent from McEnearney. I still can’t get over how much of a mess this company is.
The people were nice enough, and quick to respond to emails… but even the most basic things (how our names were spelled, who was currently residing in the residence) seemed to allude them.
I rented from them for 2 years, the first year with 3 renters, the second year with two. When the 3^rd roommate moved out, a new lease was drawn up and it was all official– however for the entire next year they proceeded to contact her regarding all household concerns, no matter how many times we corrected them it made no difference. The worst was when they sent our renewal form to this moved-​out roommate and at her address— not even to the property that was being rented out.
Upon moving out we found we were shorted hundreds of dollars out of our security deposit return for bogus charges (personal purchases at Home Depot and charges for repairs that had already been paid for). It took a number of emails to spell it all out for them, but eventually I got that money back.
Dishonest? maybe. Disorganized? absolutely. Sorry, but I wouldn’t ever rent from them again.

As a renter, I can say that McEnearney has been astonishingly excellent to deal with. Since we moved into our apartment just three short months ago, we’ve had a series of problems — sinks flooding, dishwashers breaking, air conditioners running amok, mice creeping — and they have responded to our calls and emails promptly, professionally, and helpfully every single time. They return calls to the after-​hours emergency hotline immediately. They sent out two washing machine repairmen in one day when the first couldn’t fix it. They stay in touch with updates on inquiries/​problems, and they are courteous and direct.
I will follow this review up with another if anything changes, but thus far, I would definitely recommend to anyone who needs a property manager or who wants to lease from responsive and responsible property management.

Horrible service.
We ordered a microwave three months ago (this is the owner’s responsibility) and after relentless voice mails, I finally got a call back saying that I had contact the wrong department and had to go through the whole thing all over again.
Overall, the staff is lazy and incompetent — Especially MS. CINDY HOOPER, who is the head of repairs.
If you can, try and avoid them at all costs.

If you are thinking about having your property managed. Do NOT go with them. I am currently out of state and for the first time in 4 years decided to let someone else manage my property. I figured it would be easier and worth the cost. WRONG.
I found them the renters on craigslist. I was charged a months rent for them «renting» the property. We were told that we would be paid electronically between the 10^th and 15^th of each month. My first two payments were on the 23^rd and the 31^st. How do they think I can pay the mortgage with out my rent money?
They also have a policy of holding $ 300 for fixes. That sounds fine until they use it every month. I haven’t have ONE major problem in this condo when I lived there or when I rented it in the past 5 years. But miraculously, they have have 2 major $ 285 fixes from THEIR repair man. Have you ever heard of a stainless steel sink BREAK!?! and it costing $ 285 for a new sink? I don’t think so.
For a rental property which is earning me $ 400 a month and now I am getting $ 200 less than my mortgage payment… it seems a bit frustrating.
I should have done it MYSELF