Lions Gate Hotel & Conference Center

This review is for the O Club. We had reservations for Saturday night, but didn’t seem to need them as there were several empty tables. I really enjoyed our experience. The restaurant is small, so it was quiet. There were not any booths, which I normally like, but we sat by the window and had a nice view of the patio which gave us an illusion of privacy. The food was quite good. We had the breaded shrimp for appetizers and the general burger with fries. I’d recommend it. The service was very good. The bar is separated by a wall from the dining room, which enhanced the ambiance of the dining experience.

I’ve been here about 24 hours. Still have 3 more nights. The room is adequate. Nothing special. Buildings are showing their age. Every single staff has been friendly. Breakfast offerings were above average, with quiche, potatoes, and sausage, in addition to the normal fares of cereal, bagels, and yogurt. If you read the Lexington website, it indicates a complimentary Managers Reception from 5 pm to 6 pm. Let me tell you what that includes: one beer or one glass of wine. Speaking with staff, they discontinued the complimentary hour-​long reception and replaced it with a coupon for a single drink. I greatly dislike checking into a hotel to find they have changed amenities and have not updated their website. It wreaks of false advertising. At this point, I would neither recommend the Lion’s Gate, nor would I detract others from staying here. So far, my rating would be «it’s just okay».

When someone uses the word «hotel», I expect amenities. This place is a glorified motel. Most rooms upstairs, must be accessed by outside stairs. And you must shelp all of your stuff yourself. As a senior citizen, it is difficult to cart my own luggage up and down stairs. I asked for a downstairs room and was told they have none available. What kind of hotel does not set aside rooms for challenged customers? I will not stay here EVER again. Waste of my money, and they should tell you up front about the outside access to most of their rooms. What if it had been raining, and i had to manage my luggage alone?

This is my second time at this hotel for a five night stay. The staff has been friendly and helpful both times. However, the rooms and restaurant food leave a lot to be desired. The beds are old and you can feel the springs on your back. The pillows are like little bricks. A couple of guys attending the same conference were complaining about a sore back from the beds. The weather has been quite warm during my stay. And the ventilation fan in my room does not work. It’s hard to sleep in a hot room with no airflow. Food at the restaurant including the breakfast is generic tasting. I ordered a New York steak, mashed potatoes and cauliflower for 26 $. The steak came with some type of sauce that made it taste like a t. v dinner steak. For the money I would recommend Crown Plaza that’s a couple miles away. It’s much better in my opinion.

This review is for the «O» club, the best of the old school event. It happens every Saturday here. Yesterday was my second time going and the bar problem was worse than it was last time. First of all, it takes 15 mins to even put in your order. And then, another 5 for them to make it. I’m a great tipper, I thought that would have an effect… boy was I wrong. The music and venue is great, however, I would recommend getting pretty toasted before you arrive because it’s ridiculous.

For the price we paid, it wasn’t too bad. I think we just had a standard room in the large building. Couple things to keep in mind though:
1) If you’re in a new relationship, you’ll realize quick that the sliding door to the bathroom will not close all the way and you’re gonna get real comfortable, real quick.
2) Most places are proud to announce that they provide cable. The cable here didn’t work the entire time we were here. Which again causes problems with creating background noise for that bathroom problem. Thank god I brought my laptop for Netflix.
3) Coming back to using your laptop for entertainment… keep in mind their internet access restricts a lot of site you may want to access *wink *wink…catch my drift?
4) Fridge won’t keep anything cold
Otherwise it’s a decent hotel with a friendly staff and some cool stuff to check out in the area. I recommend the Aerospace Museum nearby.

I was lodged at this hotel for work/​school for two weeks. The rooms were clean and comfortable. The house cleaning reliably cleaned up my room on a daily basis. The pillows were a bit soft for my taste, so you may want to bring your own. This is a rough section of town, but the gate and security in the area helped to mitigate suspicious characters in the area. The restaurant food was reasonably priced (under $ 25 for a meal) and of decent quality. The service at the restaurant and bar were excellent.

Met Julie Vinson, Director of Catering, at the Best of Sac. Really friendly. I have met many directors of catering and not all of them have the same friendliness as Julie. Many seem indifferent or just frazzled and overwhelmed. Julie was both calm and very easy going. Not all catering companies are created equal. Highly recommend!

Long overdue… stayed here in October of 2013. We were in town from Southern California 2 of my friends were the main event (Fernando Gonzalez) and co main event (Mehdi Baghdad) for the west coast fighting event that weekend. We had 1 bedroom suites that were given to us as part of them fighting on the card. Lucky for me that my brother got us one of the amazing 3 bedroom 2 story suites. I describe this 3 day weekend as one of the best times in my life. The stay here at lions gate was one that I will never forget. From the after party in the bar/​restaurant down stairs (just the guys/​fighters up all night in the lounge area talking/​drinking having a good time) every morning getting up going to the restaurant for breakfast, going downtown to a café with the best pizza ever and the pastry shop next door. Everything was perfect. Maybe it was because October windy nights are my favorite and this captured all of it. Thank you lions gate. One day I hope to come back here and stay in the same 3 bedroom suite with my beautiful girlfriend

I would love to rate the hotel, but I never got a chance to stay there. I made a reservation six months in advance based on the location, so I could attend an event. Three days before the event I got a phone call saying they had to move to me to another hotel. They moved us to the Lexington near Cal Expo, and it was clear the Lexington was not ready for so many people coming last minute (about 40 reservations were moved, 20 of them to the Lexington and the rest to other hotels). Our room at the Lexington was dirty, and we even found a dead cockroach in our bed!
After complaining to the Lions Gate about the distance of the Lexington to the event, they said we could take a shuttle. They overbooked the shuttle, and while we got on, there were many others who didn’t. We had originally been told we could come and go whenever we wanted, but then the next day were told we had to go at specific times. The person who dropped us off didn’t know where we should be picked up, and we ended up having to walk for 45 minutes to get to the right spot. The driver who picked us up said he knew all along where the pick up spot was. It was clear there was no communication amongst the staff.
I think it’s awful for a hotel to move so many people at the last minute. What is the point of making a reservation? I was told it was because the large group extended their stay, another woman was told that Priceline overbooked the hotel, but other hotel staff told me it was because a large group who was staying there decided at the last minute they needed more room. They are the ones who should have been put in other hotels! When I complained to the Lions Gate and Lexington about our ruined weekend, they pointed fingers at each other and said it was the other’s responsibility to make it up to us, but left me in the middle. Awful!
I will never stay here in the future!!!

IF you value your belongings or your car, DO NOT stay here. I parked my car by 9pm in the lighted parking lot at the hotel. And when i came out at 7am the next morning the bike that was locked on top of my car, in a thule rack, and with a kryptonite lock through the rear tire and bike frame, was gone. I reported it to the front desk and several days in a row was told that «i’ll call the security company and call you right back»…after the third day of hearing this, someone finally got back to me to tell me that they really couldn’t see anything on their cameras (considering the trees in front of the cameras, this wasn’t surprising). The rooms themselves are subpar, the bar menu is sub par, and the sketchballs walking around the surrounding area of the air park should all be reasons to stay somewhere else. I hope that i have saved someone the pain of losing their property. you’re welcome.

Stayed for 3 days in a suite. No complaints at all. Room was i. Good repair and clean and the staff was nice enough. It’s a no frills place but their free breakfast is much better than most and the cost of the room cant be beat. I would go back.

As an event venue, still one of the best in its area.
Not quite as awesome as 10 years ago, but a solid four-​star choice for corporate & wedding receptions.

This is the 7^th year I have been unfortunate enough to stay at this sub-​par hotel.
I am involved in an annual event that takes place at the McClellan Convention Center. Our group pretty much fills this hotel, and you would think they would remember us. Not so. The reservations process is a nightmare every time.
For the past 5 years we have had nothing but problems with this hotel.
Year 1, room was filthy, garbage left in cabinets, floor was filthy, upholstery on furniture was dirty, bathroom door was broken, we had to fix ourselves.
Year 2, bed frame broke the moment I sat on it, took over 24 hours to fix, tried to blame it on us, that we didn’t tell them they had access to the room to switch out bed frames…
Year 3, reserved 2 room suite, said they didn’t have one open, stayed there.
Year 4, reserved 2 room suite, when we checked in we were sent to a 1 room two double bed room, told them no, that wasn’t happening again, after arguing long and hard we were «upgraded» to a much larger suite.
Year 5, reserved room in February (2 bedroom suite) and made sure the gentleman on the reservation line understood 2 bedroom suite, and this was repeated 3 times. 4 days before arrival (while unable to receive emails) notified that our 1 queen bed room with a hide-​a-​bed was confirmed. Told by the less than helpful front desk staff told us we needed to supply the original email (which was not supplied) would have to be produced.
Short and sweet, from now on we will never stay at this «hotel» again, and would encourage every one else to avoid it as well. Extremely poor customer service, never helpful. If you want results you have to demand management.

Sad that we were told pool was heated (it was not, so we never used). The front TV did not work, we called three times to get it looked at and they said they were too busy moving beds?. For the over $ 200 spent on a room the service sucked. When i let them know at check out they were like, oh sorry. Really ruined our family vacation, kids were looking forward to pool. I guess they do not bank on return customers.

Wonderful place for Easter brunch and the customer service is excellent. The food is good.

Once we finally picked a wedding venue, we were glad that it was at the Lions Gate’s General’s House. And, we were glad we had the pleasure of working with Megan as our wedding coordinator!
She was so pleasant and easy to work with. It really took most of the stress out of the planning process. And the day of the event went perfectly. Absolutely no problems at all! Except for maybe the cake and coffee service, which I made the mistake of having scheduled too late in the evening for my guests! But, situation was handled promptly by Megan and her staff and everyone was happy!
We also enjoyed the customized menu created by their resident Chef. The food was prepared, plated and served wonderfully. If you haven’t checked out the General’s House as a wedding venue, you really should. The backyard is gorgeous and spacious. Highly recommend them for any event!

We were in the Sacramento area for a concert and pre booked this hotel through Priceline. The area seemed somewhat industrial when we first arrived.
We were able to check in early which was a plus until we got into our room, right in front of our room was a big hole with an earth digger «the snort» and boards (not fully covering the ground a child or a pet could fall in or trip as part of it was on the walkway) I mean, it was Priceline but this was starting to be ridiculous. The room was a bit muggy and had a old smell to it, I went to use the bathroom and there was a left over, opened and used soap in its box on the counter from the previous people! This made me really question if anything else was reused in the room. The toilet paper dispenser was falling apart and every time I had used it I had to use two hands one to hold the roll in place! The first night we stopped at the gas station about a block away and people out there were fighting and trying to sell me METH! The next morning was pretty loud as the maids started their shift and the laundry room was right next to ours and their hang out was near the steps right in front of our door that clearly had a DO NOT DISTURB hanger on it! So we are almost forced to get up for breakfast. In the café there was only two people helping everyone refilling food, cleaning tables, and running the register. They continued to run out of milk, juice, ketchup& silverware! They were non stop, these poor ladies need a raise!!! We went back to our room and again the muggy feeling could not be fixed fast enough, the temp control in the room is a joke! The buttons were: on/​off, high/​low. WHAT?! That’s it? Yup, no temp reading, no knowing how hot/​cold the room is… I just propped the front door with a towel wide open so air could flow. Couldn’t stay any longer we had to check out! I would never recommend this hotel.

Was in Reno on Labor Day Weekend when everything was sold out. Called
and found a room here (drove 2 hours) at a good price.
I got the Queen suite, and was very happy with it. The room (I should say rooms because it had a living room and bedroom and bathroom and hallway) was very clean and comfortable. I wish I could have stayed here longer.
Late at night there was a friendly security guard patrolling the center parking area, so I felt safe with all the stuff I had left in my car. Front desk staff was very accommodating. The bartender was very nice and the food we ordered tasted great.

Super excited because this place looked beautiful to have a wedding. I had no idea this place existed and I’ve lived in the area my entire life. Still no response to my inquiry’s on the wedding after multiple attempts and now that I’m reading other reviews, I understand why. Bad customer service.
Update-​They contacted me and apologized and said they never received my emails.