Brought my lawn tractor here for repairs because the blades were frozen and would not turn and I also gave them new blades to install. Upon the first attempt to pick it up, we started it and checked everyting out before leaving here, as soon as the blades were engaged, the belt came off. Ok no big deal I guess, the gentlman took the time to put the belt back on and away I went. The cost of this repair was $ 75.00 The next time I was cutting my grass the belt came off again. I called Novotny the next morning and they did sent someone out that night and they put the belt back on. The next week while cutting my grass the other belt came off, I called Novotny again and they came and picked up the lawn tractor and took it to their shop. This time the repair cost me $ 140.00 for a new belt and a bearing, they returned the tractor and while cutting my grass again something came loose and the blades started making loud noises and were sparking. Yes again I called Novotny and they eventually picked up the mower again, repaired it and returned it. When I spoke to Bobby at Novotny about all these issues, he told me my lawn tractor was the bottom of the barrel and that things will start coming loose. Funny for 4 years before Novotny worked on it, NOTHINGCAMELOOSE. He further explained that what came loose this time was un-related to the work they had performed. Again each time they touched it, somethig else went wrong but its unrelated, hard to believe I feel. When I expressed my displeasure to Bobby and I told him I felt I was getting screwed, he said if I wanted to screw you I would have charged you for the last repair. He then proceeded to inform me that since I didnt like their work, moving forward I could take my business elsewhere. SO I SHALL I REPLIED. its a shame as just last year I bought a $ 1000.00 snow blower from him and this is the thanks I get.