Got here 10 min after 2, my appt at 2. I didn’t get back to a room until 45 min after that and chairs in waiting area very uncomfortable(they have a TV but it’s on the Lucille Ball show– not CNN or such). They wanted to do the appointment THEN tally the cost. I asked before the appt and was told to check with my insurance company. They tried to charge me $ 10 over my regular charge because they said if you are not referred by your Dr they charge extra. They did a very thorough job and saved me about $ 200.00 so the offset of paying extra is a benefit.