Dr. Mandy Warthan, MD

I have been a patient for a few years and just changed to another dermatologist. The wait while there sometimes was as long as an hour after my appointment time.
Also, I was told that Medicare only pays for ½ body check at a time. So I would need to make two appointments to get a full body check. (double the cost) NOT TRUE. It was also suggested that I could do an expensive facial treatment that required a chemical applied to the face with a hot light treatment that burns the skin. My new dermatologist said that I am not a candidate for this type of treatment as it is reserved for a more serious pre-​cancerous facial skin problem. Also, every office visit required freezing spots and the removal of moles requiring stitches. I just had a checkup by my new dermatologist. Got a full body check using Medicare.
Also, the collecting of money on the front end was questionable as I have more than adequate insurance. I just had my appointment with a new dermatologist and no money paid on the front end and everything checked out without any skin treatments. Next appointment in one year. Glad that I changed dermatologists.

watch out for them. bad experience. billing manager, lisa was not truthful with me on the phone discussing billing issues and practices.

Pricey but you get results. The staff is really nice, too. And I always come home with lotion samples.

I have visited this office once and will not visit again. Never actually saw a doctor but a nurse I think. My visit was for a skin check and I did have two places removed. As soon as they were done they tried to sell me chemical peels and told me they could get it to where I would only have to pay my copay. My skin looks great and I don’t need chemical peels so they clearly have no problem ripping off my insurance company. Then as I was checking out they tried to sell me skin products I did not need. Remember, I went in for a skin check and that’s it. They really try to sell you unnecessary things here. Will not return.

As an RN/​Nurse Practitioner for 35 years, I had an appalling experience with Dr. Mandy Warthan. My leg was not even cleaned prior to a wide excision of basal cell ca. Only one swipe of alcohol before the tech deadened the area. The location of the incision was never cleaned. Dr. immediately contaminated her gloves by adjusting the overhead light then by feeling the unprepped skin around the op site. PA assisting did not gown or mask and had on unsterile exam gloves. Both had their contaminated hands in the over 1 inch wide incision that took two layers of sutures to close.
The tech did not dress the wound as the doctor ordered. Tech told PA that was not how she did it. That was fine with the PA.
Doctor never examined me even after telling me I had a 30% chance of another lesion. Spent $ 1800 in 2 visits and no exam.
Put on an antibiotic for 30 days that cost $ 700. I have a $ 5000 deductible do all was out of pocket. In 35 years I have never heard of a preventative antibiotic for 2 weeks after the sutures are removed. Kickback? Maybe if they considered adhering to sterile technique and standard of care that would not be called for.
STAY AWAY. THIS IS A DANGEROUS FACILITY.

Let’s start here: she’s referred to as «Dr. Mandy» instead of «Dr. Warthan».
Expect to wait at least an hour after your appointment time before you will be seen by «Dr. Mandy» (approximately 30 – 40 minutes in waiting room and another 20 – 30 minutes in the exam room). What was especially fun was hearing her laugh and banter with the patient in the room next to mine for 20 minutes (I keep an eye on my watch for that one) and then she had about 3 minutes for me.
Nothing is free in this office: For example, I had to pay another co-​pay/​office-​visit-​fee for a mandatory follow-​up exam that took place two weeks after a $ 600 procedure (this is what I paid, I’m not sure what she was also able to collect from insurance on top of that). And, like other reviewers, I too received a surprise bill a few months later for a couple hundred more dollars (positive: I was able to dispute this and they let it go).
Most recently, when I called to ask for a prescription re-​fill 7 months after the last time I had seen her, I was told you had to of seen her in the last three months to get any service without coming in again (so she can collect a few hundred dollars to re-​diagnose an issue she is already completely familiar with). I’m not sure what unlucky individual has to see a dermatologist more often than in three-​month increments, but only they have the pleasure of re-​fills without emptying their pockets and losing several hours waiting in her office.
At every opportunity, I felt taken advantage of, regarding my time and money, or simply dis-​regarded.

Dr Warthen is very professional. She does not have a great bedside manner in that she can seem very short with you sometimes. I don’t really have a problem with that as long as she does a good job. Hours are tough if you have kids in school that get out late.

We were so disappointed with this practice. I do believe they practice good medicine however their billing practices are totally unethical and not standard to the industry. They will give you a quote for a procedure but don’t be surprised when you receive a bill after your visit for the codes they simply «forgot to include in the quote». We are compassionate to the plight of the billing office and that mistakes are sometimes made but they offered no apologies for their extremely costly lapse. I have no problem paying for services received but am terrified of an office that will quote you one amount in the office but will simply send you a bill later for a «forgotten charge». Very scary as there is almost no way to understand these bills to verify what you are paying for. You just have to take their word for it and make payment.

This is my third visit following a skin cancer diagnosis. Visit #2 was for the cancerous removal (no waiting). Love the Docs… the office staff is another story.

I was referred to this office by my insurance. I made an appointment to have some suspicious looking spots on my face checked out. I had to pay my co-​pay ahead of time. The doctor came in and looked at my face for about a minute and told me I had precancerous cells. She froze them off very quickly and I was told to come in for a follow up. I asked about checking out the rest of my skin but she told me it wasn’t necessary. I was then told that I could use Botox and all sorts of cosmetic procedures. She went into detail about what procedures I could have done. I was concerned about the precancerous cells and not about my appearance. They spent way more time discussing what to do for my wrinkles than for preventing skin cancer! I came back for my follow up and I still had several spots that she did not seem concerned with. She told me to just come back in a year for another checkup. It was a horrible experience and I will not go back.

Let me start off by saying that if I had known this office was just opened up in 2010, I would have taken my business elsewhere. Knowing now, I realize why the staff was so unorganized. (this was a referral from my insurance company) For starters, I’ve noticed that all doctor’s offices now are emailing new patient forms and asking you to bring them filled out to your appointment, which is great! Saves time, and I suppose it probably saves them money. However, EIGHT pages of paperwork? I think thats a bit over the top. One of them being a form to follow the office on twitter? That’s odd. I could care less about your twitter, you are a «doctor» not a socialite. Second, they ask you to keep a credit card on file, that’s just plain weird. Never have I gone to an appt and been asked ahead of time for my credit card number. Another thing, they charge you a co-​pay before you see the doctor, but in my instance when I to the counter to check out and get my prescription it seems as though no one knew if I had paid yet! I think a PAID stamp would help out with that, or the fact that you have a policy of collecting a co-​pay before the patient is seen. I saw the doctor for about 5 minutes (most of which she was laughing and carrying on about I don’t know what), and then I was told they were going to remove something and didn’t even bother to tell me it would be over $ 200.00! I suppose if they did remove it they would just charge it to my credit card on file? Sheesh! Take your skin buisness elsewhere, I wouldn’t trust this place!