Payless Cleaners

I’ve been taking my clothes here for years and I have never had any issues with my clothes. They are always on time and cleaned as expected.

Should have looked up reviews first. Dropped off Monday, went in at 6 pm Tuesday to pick up and was told «the guy» is usually late and should be there around 7. They close at 7! Was asked if I could pick up the next morning.
They did agree to call and I picked up at 6:40, but not reliable which is the main thing I need.
Price was fine.

First time at this cleaners and I will never go back. I took a jacket to be cleaned and pressed and I get it back not pressed at all. I needed to wear this jacket to a very important conference and it looks terrible. I am going to assume they cleaned it but it honestly looks the same as it did. To top off the unprofessional looking jacket that I will need to personally fix the woman at the front desk was extremely unprofessional and put out but the fact that I was unhappy. She told me there was nothing she could do for me since they do not do the cleaning at this location. I can understand that but I still had to pay for it and there was no apology either. Very rude service and not what I asked for at all.

Will not return. Took 8 shirts and 3 other items. They dry cleaned half the shirts and total was around $ 40!!! This was after I asked when I dropped them off if the shirts would be .99 cents (like the big sign said). She didn’t even take time to check and said yes unless they are sized X and larger.
Then I go to pick up my order and the machine was running a long report (during the middle of the day) so I had to wait like 10 min to pay. Then someone came in after me forming a line because of the delay and they (there were two women working that day) proceeded to locate his order first.
Very bad service, even worse prices. This should be couldn’t «care less» cleaners, not Payless cleaners. Go somewhere else if you want good service, or if you want good prices.

I gave this place one star because zero wasn’t an option.
I prefer my pants without a crease and requested as much when I dropped off only to pick up my pants with a crease in them. The clerk tried to tell me the crease was there from before I dropped my pants off. They agreed to a «redo» but still had to pay for them right then. Came back Saturday for my pickup at 4:55 and the place is locked up (sign and clerk both said they’re open until 5:00).
While sitting in the parking lot writing this review, an employee comes out and I ask if I can get my pants and the employee rudely tells me no and leaves.
If you like a place that messes up your orders, charges you for it, doesn’t honor their own hours, and treats you like you’re a bother, then this is the dry cleaners for you.
As for me — Jan 11, 2014 is my last time here. Now I just hope I get my pants back — without a crease.