The UPS Store

Very nice lady working there today. She even told me about all the deals and gave me coupons.

This review is reflective of only one certain employee and not my general experience with all other employees and shipping, etc at this location. In fact, the other employee I have seen there is probably one of the nicest and most pleasant people I have ever met. It astonishes me that these two polar opposites have to work together on a daily basis.
There is one certain individual working there that I’m sure every person who has the pleasure of an encounter with feels the same. He is blatantly rude and literally takes advantage of his customers. Every time I go in he tries to nickle and dime me. Instance 1. I had to send back a vacuum. I had an appropriate box but left it open so that the person at UPS could check it and re-​arrange it as necessary. $ 7 later for him to cut down the box I informed him that fed ex charges nothing to cut down the box (I had to do this with them the other week) and he informed me that I should go there. Since it was already a pre-​paid label I had to pay the $ 7. Lesson learned there so I just brushed it off my shoulder. I even figured that he had a bad day and that I should let it be.
Fast forward 1 week… another package to be shipped back. Box was taped up but I ran out of tape for the label. Just my luck, I get the same jerk-​off to help me. He tries to charge me for tape. Again, taking advantage of me. I wasn’t going to use a whole role just a simple piece to tape a small pre-​paid label on. Note other employees at this location have been generous enough to tape packages for me and not charge a penny.
Most recently, I went in for one simple item, smiled and said good morning to the same employe who did not even acknowledge my presence. HOW RUDE! THIS IS WHERE I REALLY GET PISSED. Its one thing to be a jerk when a customer is upset about a charge but honestly not even saying hi is just plain wrong and bad manners. Its not like there are thousands of people walking through the door. There is never more than a handful of customers there so he knew I said hi and just wanted to be a jerk.
I seem to have found the only person in Texas who does not have manners or appreciation for human kind. You sir are certainly in the wrong business. It doesn’t cost you anything to be kind and polite to people. You are not the only UPS store around here and honestly I would drive out of my way to avoid seeing your face, your arrogant attitude, and most importantly how you are trying to constantly take advantage of me. I’m done with it. You are not a nice person and you make it impossible for me to treat you how I would want to be treated.