A&S Auto Service

I purchased a coupon at groupon. I thought I could use for my two cars but not. If you read well, it says synthetic blend. Synthetic oil has different numbers up to how thick or thin. You should check your cars first. They have synthetic oil too. But it’s really pricy like $ 100.
The customer service is bad and good.
The one at the reception desk is not friendly at all. We booked for 2 cars but he thought 1. And he did not want to admit it.
The mechanic man is really kind. He explained about synthetic oil and tire rotation well. He is respectful. He told me that he would quit explaining, if I’m not interested in those great tips. He knows car maintenances well and is proud of it. That’s why he’d like to share the information with the people who care about their cars a lot but don’t know how to take care about them. I really appreciated.
The location is great. Close to The center of Tyson’s corner. I killed time with shopping.
The office is small next to or in the gas station.

I called around 10:00am today and I asked if I could come at 1:30pm they stated yes you can come. I went at 1:40pm and they stated they cannot do it today, and nobody there remembered that they talked to me in regards to me coming at 1:30. I wish they would have told me that they were booked today when I called, so I did not waste my time to drive there and I could have booked somewhere else. They are not organized.

I came back this year for inspection and again needed some fixes to pass. Unfortunately both of those issues came back a month or so later after shelling out hundreds on repairs. I opted to try a new place for a second opinion on something they had temporarily fixed and to fix an unrelated one.

I had a flat tire at 11:40AM on a Wednesday. I called A&S and they told me to bring it in at 12:00PM. I stopped by at 12 and they had it plugged and back on the road in 20 minutes. They vulcanized the tire plug (I watched them do it) so it bonds to the tire and will actually last for the remainder of the tire’s lifetime. Fast service, fair price and no nonsense.

Went for a quick emissions inspection over lunch. Only guy in line, one person in the bay. Was told 5 min wait. Turns out the first car comes back 2 minutes after they pull my car in. Police sting operation for poor inspection practices. Only person who explained to me what was going on or apologized for the delay was one of the two cops. Meanwhile, three technicians chatted with the cops and had lunch while my car sat unattended. Once the cops departed and after a 1 hour wait, they started walking me through the safety issues with my car. When I explained I only needed emissions as I had passed my safety the prior month, they actually argued with me about what I had said. They said I had said «emissions inspection» which implies both emissions and safety, even though their own sign has separate prices for «emissions inspections» and «safety inspections». Horrible experience, and terrible customer service. Will never go there again. 90 minutes to get an emissions inspection with no one in line is ridiculous (my car passed by the way).

Came here on a whim because it was like 2 minutes from my work. Really happy with this shop– came to get an emissions check and that went quickly. Then decided to get new front brake pads and that took less than an hour, and the actual price ended up being less than the quoted price. Real honest guys who came here from Boston 20 years ago and have been providing good work since.
Recommended!

This place was a lifesaver. My car’s alternator went, and I literally rolled into the place. It was after hours, but Ozzie make sure that he could find out my problem, and spent the next day (a Saturday) working on it and getting it done.
Ozzie seems trustworthy and offers good advice, not just on the work he performs but on keeping your car working well in general.