Art With Flowers

My husband tried to order me flowers for our wedding anniversary and got this email the day they were supposed to be delivered:
«We are sorry to inform you that your floral order for „Kalie XXXXX“ has been cancelled due to the unavailability of your specified florist, „Art with Flowers“. Your credit card has not been processed. We do apologize for any inconvenience.»
Cancelling a prepaid order the DAY OF delivery is a strong indicia of unreliability.
Maybe you don’t want to go with a florist that may just cancel on you day of. Just sayin…

Closed :(

I live in California but chose Art With Flowers to deliver flowers to my family in McLean. The website was easy to navigate and I chose a beautiful arrangement for delivery several days later. I got an immediate email confirmation. So it was surprising the next day when I learned that the flowers had already arrived. I called the next morning and explained that I had ordered the flowers for my family’s holiday table but they arrived several days too early. They said it was their mistake and would happily deliver new flowers.
So it was a surprise a few days later when I got a call that they were on their way to deliver but I needed to call my family first because the florist wanted the first container back. I was really embarrassed to make that phone call. My family was disappointed since the first flowers still looked fresh but they pulled everything out of the first container and had it waiting by the door. I’m glad the company fixed their mistake but, unfortunately, they did it in a rude and tacky manor.

Almost too cool for Tysons Galleria. I’d expect a store like this on 14^th in Logan Circle or further north on U Street. A mix of brands you’ve never heard of, but will love to try. I try and pick up something different every time I’m here.
I used to think that the b****y ‘tude of one of the owners was a part of the charm (think soup nazi from Seinfeld) but it gets old real quick. The reviews of this place seem to have a lot of «5-​star» reviews and some «1-​star» reviews, and it makes perfect sense. Go in here and browse around yourself without asking for help, and you’ll love it. The moment you engage the owner in conversation and/​or ask for assistance, be prepared for some serious (and unnecessary) ‘sass.

I’ve been here before and had a satisfactory visit, but after the way the owner and his worker treated me and my wife this past weekend, I can’t warn you enough about how rude and hostile this place was.
My wife and I went there as part of a Sunday trip to the Galleria — I was looking forward to adding a new perfume to our collection. We were looking at the Amouage, Ineke, Lutens and ELdO fragrances and I mentioned to my wife that I would love to have the perfume coffee table book they had on the shelf for Christmas. She pulled out her phone to snap a picture of it so she’d be able to come back and get the right book. The brunette lady behind the counter boldly shouted at her «EXCUSE ME, what do you think you’re doing?» When my wife tried to explain, she snapped back that she couldn’t take a picture of anything without their expressed permission. When I tried to stop the lady from getting nastier to my wife, she condescendingly snapped at me that people like THEM don’t do such rude things. Really? Taking a picture so she could buy me a Christmas gift? How rude, huh? I understand that they might not want people taking pictures of their display (the lady tried to say that we could be competitors looking at display ideas), but a simple polite question would go miles further than angrily shouting across the store.
I told her that they had lost long-​time customers and a considerable amount of money (I’d spent hundreds of dollars there before and collect fragrances extensively), then the owner chimed in with «Well, now you’ll have a picture to remember us by.» He had the chance to rectify the situation and apologize, but he just continued down the hostile road the other lady had taken and we left the store.
I am still blown away at how rude they were and how they treated us. There are plenty of other places to get the same items, but with much less hostility and pretentiousness. I’ve never encountered such nastiness from a small retail shop employee, much less the owner himself.

Horrible. This store was the most frustrating place to work with. Was trying to find a florist for my wedding. When we first went there I thought, «This is it!» but trying to get a price proposal was ridiculous. We never heard back from them even after trying to call at least 5 times. Finally got our proposal after sending an email but it was not even with the flowers we picked out. We think we got an old proposal and they just threw it on us. I would never recommend this florist to anyone. Very rude — I never write reviews but felt like I had to for the horrible experience we had.

This store is fantastic. This must be the area’s largest selection of luxe and niche fragrances. This store stocks Serge Lutens, L’Artisan, L’Italie, and many brands I had never heard of. There is also home fragrance and candles, including one called «Mary Jane» which smells like cannabis. A huge number of unique and beautiful gifts. Also, Mariage Freres teas, candles and chocolate (I never knew the second two existed.)
What I loved most about this store was that the staff was helpful without making me feel rushed. I was not «greeted» every thirty seconds as apparently sales assistants in larger stores are now forced to do. The staff was friendly, relaxed and available without hovering.
Fully five stars.

Amazing store. In addition to flowers in a walk-​in cooler in a back corner, there are perfumes, candles, pillows, lamps, tea, and decorative accessories. The staff was very helpful, even in discussing products they did not have.
As a perfume addict, I was impressed by the selection of fragrances (Ineke, Apothia, Acorelle bio, L’Artisan, Miller Harris, Serge Lutens and other brands that I had only seen online). The fragrance prices ranged from reasonable to luxurious; the sampler set I bought was $ 30. There are also beauty products from Aesop, Marvis, and Diana.

A real gem of a shop. You either find out about them because of their flowers and then visit the shop and discover all the wonderful other items they carry, or you stumble upon their shop and fall in love with it only to discover they are amazing florists also!
The shop owners and staff make the experience of shopping with them delightful. This is where I come for hostess gifts, gift baskets, perfume that no one else has, candles, stationary, art work, furniture and of course, flowers!
I have been a happy and satisfied customer for years and highly recommend them.

I’ve been back to Art with Flowers several times in the past year or so, and while I still think everything in my previous review still applies I’m giving them another star for their service. Everyone is friendly, but one of the guys behind the counter specifically who almost always seems to be there when I go in is freaking fantastic.
You can put a price on luxurious candles, perfumes, and diffusers, but you can’t put one on witty repartee.
Well, maybe you can, but that’s not really the point. The point is that I actually go out of my way if I’m looking for something I know I can get here because I know I’m going to get consistently excellent service and have a good time. And, let’s be honest, that’s not always easy to find.

This is not your grandma’s flower shop.
The flowers are gorgeous and used to decorate parties and receptions all over the area. The store is full of beautiful items and art and scents and creams and anything you can think of. A great place to buy a gift.
The staff is friendly, helpful and knowledgeable. Make sure this is a stop on your gift-​buying excursions, and also be sure and stop in whenever you find yourself in the Galleria as the merchandise changes frequently.