H&M

So I always loved H&M because they always have pieces that are fashionable and fit me right. But the H&M in Tyson’s corner center mall VA is probably the most disorganized H&M I have ever seen and I am from New York. First the whole store is out of order, there are clothes on the ground and very limited stock on each item. My checkout was also a nightmare, the checkout associate seemed frazzled, while checking out she pulled the security sensor out of tank top carelessly and made a huge hole on the side of the tank top, got embarrassed asked me to go back and bring a new piece out of the rack, I went and checked since they are always under stocked there are non left my size. I told her I don’t want it nicely and we can move on with the checking out process. She asked me to swipe my card, I went ahead swipe the card, she placed my articles in the bag, told me transaction never went through there is some problem, I swiped again and again she responded it never went through and asked me if I want to pay any other card or cash, I knew there is nothing wrong with my card because I used it in the mall before coming to H&M. I told she can keep the articles and I left the store kind of embarrassed. I called my credit card services immediately they told they authorized a charge of 82 $ and it has been charged to my account. I am furious at this point. I went back to H&M told the associate that you charge me for all the clothing and told me falsely that my transaction never went through, to prove I had my credit card services on the phone, she nervously said sorry went back on checking out the lady at the cashier desk. She never stopped and said let’s talk or let me call my manager, my husband yelled at her where is your manager that’s when the manager came in the picture, manager told us she is not authorized to talk to bank representatives on the phone, she went back to check in there main system for the transaction, and Guess what my transaction for 82 $ was there in the system she printed out a copy of transaction for me and handed me all the articles in a bag and apologized with a frown on the face. The thing which I didn’t like is the girl who messed up not one time stopped what she was doing or look into my eyes and apologize properly. And was also amazed that the manager patted her on the back and told her go back to work it’s alright when I am right there trying to sort out the fraud she attempted. Long story short worst experience while checking out I don’t even want those things anymore will probably return everything to some other H&M.

One cashier. One person in the sales floor? A line stacked up as the front customer had a return with 15 items. Clothes all over. Flotsam and jetsam.

Love the brand not this store. Every time I go either the manager is chit chatting with employees or employees chit chating among themselves and insulting customers behind they’re backs instead of picking up the mess of clothes they never organize GREAT SALES STRATEGY.

I love this store. Always seem to find something. The customer service is a big MEH. The store is a mess and should be maintain. Have 2 or 3 people at the register. Have at least 1 or 2 people on stand by and 2 or 3 people on the sales floor, seeing how the customers are doing and to maintain the store. Other than that great store.

If you’re like me and prefer to shop stress-​free, amid organization and neat arrangements of clothing, this is not a store you will enjoy. The day I walked in to look around everything seemed chaotic. Clothes surrounded me, people lined to wait for dressing rooms and the only place to find sales help was at the cashier’s counter which had a long line. Sorry… even with the promise of bargain prices, I can’t encourage bedlam.

It looks like no one’s commented on this place for a while, but it seems like every time I go to this store, it’s always MESSY! There are also never enough cashiers and the line just shoots up one of the aisles. Actually one day it goes down one aisle, the next day it goes down a different one. The clothes aren’t bad, you get what you pay for. I actually own a couple of suits and shirts and coats from H&M. I just don’t why this one always seems messy. Also, the latest men’s suits pants taper at the ankles so much that I’m not sure why anyone would get them. Moral of the story: please have more cashiers when the lines are long.

Im not sure if I’m going crazy or not, but I swear that the Tysons mall has TWO H&M stores that are almost right next to each other, and no, they are not connected. There are literally two separate stores that seem to carry more or less the same kind of clothing for men and women, although I think the one I «checked into» is slightly bigger and a bit more organized.
As a store I tend to stop by every now and then to see if there are any clothes on sale. I notice that I can usually find a few items that I’m interested in due to it’s style AND it happens to cost way less than other stores such as GAP and Banana Republic. Of course, the styles of those two stores are a bit different, but regardless, H&M has it’s moments so it’s always worth it to stop by just to browse around. The people who work there are pretty chill and helpful.
I couldn’t ask for anything more from a retail clothing store… well, except for free clothes I guess. :P

I love the H&M here, if you need a fresh fit for cheap you should def. check this place out. Pretty good selection for men’s clothing unlike many of the other H&Ms around the area

I love the selection they have. There is always someone at the fitting room ready to give you a room. I’m always acknowledged and asked if I need help. The staff is very kind. The guy that rung up my summer clothing was funny and kind. This is def. one of my favorite stores!

I can’t believe I’m the first to write a review about this store in Tyson’s. Maybe all the cool kids Unilocal in DC proper. I stop in here every once in a while to see what kind of clothes my little cousin will be wearing next time I see her. The guys stuff is euro cut, so pretty slim, and the pants come in mostly ‘regular’ length, which for this 6’3″ guy is often too short. I’ve often heard of H&M referred to as ‘disposable fashion’ by the time these clothes go out of style, the seams will be tearing anyway. They’re cheap and? fashionable? and you can get out the door with pants and a shirt for under $ 50. Their suits are cheap too, but you’d probably get better quality somewhere else. Although I still have a pair of lightweight wool dress pants that I bought at H&M in London in 2000, so maybe the quality isn’t that bad after all.