Levi’s Store

Helpful staff who make sure the store stays tidy. Not too busy during early afternoons, which makes it ideal for trying before purchase.

This store is the size of a shoebox and there were more employees than customers, but they still managed to not utter a greeting.
Then I asked for a 34 inch length and a bored employee said they don’t carry longs in the stores or online. Alright… I walk out of the store, search Levi’s website and ta-​da, there are long lengths. I guess she didn’t want to bother searching and being productive?

If I could give negative stars I would! I have a 26 inch waist and a back side that won’t quit, so I love my Levi’s bold curve skinny jeans. Unfortunately, I am so turned off by the customer service I received today that I will never wear another pair of Levi’s again!
First, I had to break-​up the gossip session between the sales clerks to get help. The kid who started to help me was just not into his job. He was bored by everyone and everything, including me.
So, they send over another clerk. She was even more unhelpful. I kept telling her I need bold not demi! Why did she keep pushing the demi jeans on me? I’m 29. This is not my first rodeo.
To add insult to injury, she said I looked like a size 30. Um, no. Not even close, honey. What kind of sales tactic is that? «Hmmm, what can we do to increase revenue? I know, why don’t we try offending our customers?»
I grabbed a few pairs and headed to the fitting room. She said she would continue to bring me more jeans. She didn’t. In fact, no one checked on me. The store was almost empty with three sales clerks on the floor.
I wish I knew what they were gossiping about. It must have been pretty juicy.

I didn’t think it was possible to be so actively ignored by staff in such a small store.
We went in today to grab a few pairs of jeans and were not greeted or helped the entire time. Although 3 people were working, they had all gathered together at check out to chat rather than helping any of the customers in the store. The layout of the store with sizes stacked up to the ceiling means that staff help is required for anyone less than NBA-​player-​tall. Luckily, we were able to grab some sizes and find an unlocked dressing room and not bother the conversing trio.
When dropping $ 78 for a pair of jeans, a smiling face makes me feel a little less ripped off. We’ll likely go to a department store or online for our next pair.

Three months later:
me: «OK Mr Judgemental — do you have those awesome charcoal jeans in a ³⁸⁄₃₄?»
clerk: «Why yes sir, here they are»
me: «Awesome, I’ll take them, and only $ 40. thanks»