Riverside Motorsports

Highly recommended for both Sales and Service. The staff, whether it be TJ in Service or Rob and Chris in Sales, are all fair and helpful. I will continue to have my bike serviced at Riverside, and my next will certainly come from them again as well!
— Matt Q

Carlo and crew are running a great dealership and they treat their customers with respect. They are friendly and knowledgeable. I did not buy my motorcycle here but I did get my bike serviced here and they did a good job at a fair price. TJ in the service department made the process of servicing my bike easy. He was very clear and honest, which is what you want when getting your bike serviced at a shop. In the end, I felt confident that they could successfully service my bike, even though they do not sell Moto Guzzi or regularly service them.
My brother bought his bike from Riverside, a beautiful used Ducati Monster, and I have observed the overall positive experience he has had since purchase and now through a detailed service job.

Bought a 2010 Ducati SportClassic GT1000 from Rob (and Chris) and couldn’t have a had a better experience. Friendly, competent, professional service all around. Very happy to have gone through the buying experience with these gentlemen.

Riverside is the best. I was on my way out of town on a Friday afternoon for a weekend road trip when I discovered that the valve for my back tire was shot, which meant I couldn’t get the tire pressure where it needed to be for a safe ride. I called at 3:45pm and asked whether there was any chance I could get the rear tube replaced that afternoon since I didn’t have time to wait until morning. Dana was hesitant at first, but after determining that they had the tube in stock, told me to come in right away and she’d squeeze me in before they shut. I rode up half an hour later, and straight away Luciano had my bike up on the lift. I was on my way an hour later. Riverside saved my road trip. Best service ever! Thanks guys!

I got my first bike here (Triumph Bonneville SE) from Jerome back when they were in Union Sq. and I had a great experience all around. They were very patient with me while I asked all the stupid first-​bike-​owner questions and gave me no-​BS answers as to what warranties to get, which add-​ons were the best, etc.
Returned about a week ago now to trade her in for a Scrambler 900 and I still can’t say anything bad about the guys/​gals there. Dealt with Rob C. and Chris in the finance dept. who were both very attentive and knowledgeable.
Go figure with my luck my new Scrambler came out of the crate with a leak in the front brake line which caused the paint to chip on the triple tree/​fork area. They immediately ordered the part and somehow had it ready to go when I came to pick her up.
TJ in the service dept. too is always on point and is blunt as hell when it comes to what to do/​not do when working on your bike — best way to hear it in my opinion.
Won’t ever go anywhere else so long as I’m living in Boston.

I bought a 2014 Ducati Monster 796 from Chris at Riverside about 2 weeks ago. I love the bike. I mean I never want to get off of it. But when I noticed that my license plate went missing a week after I got it, it ended up in the shed. With no time in my busy schedule to get to the dmv to sort it out, my nightly rides had come to an end. I had short time left in the season, and the good riding days were wasting away. I called Chris and whined. He was on it immediately. Got me a new plate within 24 hours and even came out and met me near my house to get it to me.
Top notch, knowledgable staff, only the best product. I really see no reason to ever go anywhere else to purchase a motorcycle.

I have used Riverside for service a few times now and every time I have been treated very well. After having less than favorable experiences elsewhere, it is reassuring having a local dealer with a very good service dept. Thank you TJ and the rest of the service dept.

Great service department. Yes, I had to wait a few minutes, no I was not offered a crappy cup of coffee but where it matters is they did a great job on my bike.
Brought my bike in for a insurance repair, looks brand new.
Love the shop dog too.

Service department seems very short staffed. No place to wait, no bad coffee offered, people walk by you and don’t ask if you’re being helped.

If your buying a Ducati go to these guys. Owner of place is Ducati enthusiast and loves the bikes in and out. Passion always makes the best business owner. Great experience with my 2012 — 1100 evo Monster purchase and I will be back for another Duc when I am ready. Also they will bend over backwards to help you with road side assistance! Great Shop! Go see for yourself!

Previously, I had done all of my motorcycle related shopping/​servicing through Greater Boston Motorsports in Arlington. It was only after my cousin’s recent purchase of a Ducati that I was turned onto Riverside Motorsports. After making several visits, I must say that I have been extremely impressed by the facility, professionalism of staff and their overall passion for motorcycle culture.
Firstly, the location is phenomenal and only minutes outside of downtown Boston. Their showroom is clean, well stocked and hosts an exotic array of Ducati and Triumph motorcycles. (It has the feel of an exotic car dealership!) The staff has a no sales pressure approach. Honestly, sometimes I think they get more of a kick just talking about bikes, inviting their clients to track days and answering questions than actually selling!
When my cousin picked up his Ducati 1199, Keith provided the delivery presentation. I have never seen anyone take the time and patience to walk a customer through a new purchase in such detail. Keith was incredibly thorough and spent almost an hour and a half explaining every feature to my cousin. He made the presentation extremely personalized and was very patient in answering all questions.
I just recently had my 09 GSX-​R 750 serviced by Riverside after watching my cousin have such a top notch experience taking delivery of his new bike. TJ in their Service department is a miracle worker! They were able to squeeze me in for an appointment in a very short time frame.
Riverside picked up my bike to provide a routine service. I was incredibly impressed with their attention to detail and willingness to go above and beyond. There was some initial confusion about whether or not pickup for my bike would be necessary. I was pleasantly surprised to see that they did not charge me for this service, as well as fixing my broken license plate bracket free of charge. The bill was about a third cheaper than I was anticipating and everything was completed in a timely manner.
Carlo and his team run a top-​notch business and I really cannot say enough positive things about the experience that I’ve had so far!

A very convenient location for those in and around the city, they just moved locations to an even more roomy and accessible area.
Unfortunately for those who like to dabble across riding styles and makes, they trimmed down their manufacturers to Triumph and Ducati only, although they’ll service just about anything.
I actually bought my first bike here a few years ago, and still pop in to check out the good selection of gear, pretty frequent gatherings and a very friendly and knowledgeable staff.

The service department here — TJ in particular — is top notch and a real pleasure to work with. They picked up my motorcycle in the dead of winter when the roads were covered with salt and gave it a complete service. When I picked it up, they provided a complete run down of the parts, labor and services and also threw in discounts wherever possible. Safety seems to be their highest priority, which is mine too. I will definitely return!

This is mostly my mistake but when I financed a bike through them they told me they got me the ‘best deal’ as far as the APR on my loan. Unsurprisingly that was a lie.
I went to the bank they financed me through to check rates and they said I qualified for a loan APR less than half of what the shysters at this hole gave me, basically I qualified for a 2.5% and riverside told me I was getting the ‘best deal possible’ at almost 8% — triple what the same bank offered me.
It’s my own fault for not shopping around but beware that these people are out to get you and are not in any way to be trusted as far as financing is concerned.
It’s completely legal too, they don’t have to give you the lowest rate you qualify for, if you agree to the rate they offer then the dealership and the bank basically split the extra profit between themselves and it’s all perfectly legal. And you get screwed.
Do yourself a favor and get pre approved through a bank before coming in to buy a bike, don’t make my rookie mistake.
There are other dealers in New England who will give you a better deal than Riverside too — they tack on all the usual ‘dealer fees’ like registration and paperwork fees running into the hundreds of dollars and other ducati and triumph dealers don’t charge anything, you’re paying for the convienence of them being close to Boston.
They also sell used cars, I repeat USED CAR SALESMEN. ‘Nuff said,
I would not recommend riverside.

Riverside Ducati moved to a new location and there service still is top notch!
I still service all my bikes there and Carlo with his crew of skilled experts still are doing the best in the Boston Area!
All the staff from sales, parts to service are extremely experienced and competent. Highly recommend Riverside for any Ducati and motorcycle owner.

Went to riverside to have my 01 Ninja 500 serviced for a stalling issue. I was told the fee to identify the problem would be approximately 1 hour of labor ($ 90), and despite it taking longer to solve I was only charged what I was quoted. While it was a simple issue they were quick, pleasant and knowledgable, definitely a good place to have your bike serviced!