Fiat Of Melbourne

After purchasing our third vehicle from the Gator Family, this has been the worst customer service ever. We accidently left our radar detector in our trade and realized it when we got home. Of course they were closed and had to wait to call in the am, but I called to inform them and I was told to come by. I arrived to find no radar detector in my car. Long story short was both Mgrs. (one at Fiat and one at the main Gator on US 1) essentially said sorry for your luck. No compensation was offered of any sorts. Not even free oil changes to make up the difference of a new detector. We left the stock stereo in the trunk and the Mgr. Mike from the US 1 Gator told me that someone would take a stereo before a radar detector. I explained that the new one was installed and the one in the trunk was stock. I asked for the one that was installed back since they refused any other reimbursement and was told I could pay to have it taken out and then I could have it back. Really, that’s real nice of you. There were a few other things that were not addressed to my liking but since they refused to compensate for a 200.00 radar detector that was removed from my trade, I obviously knew my other issue would not be addressed appropriately. Needless to say they will not be getting my business again any time soon. If you plan to buy from this dealership make sure you don’t forget anything in your trade, because if you do, there is a good chance you will not get it back!!!