U S Cabinet Refacing

I had my kitchen cabinets replaced by U.S. Cabinet Refacing Inc. about 9 years ago.
One of the hinges broke and I could not find that particular hinge at the local big box store so I sent an email to Seth and asked him if I could purchase a
few hinges.
Seth responded immediately to me, telling me that he would arrange for someone to come down and replace the hinge.
I have never worked with a company that stood behind their products like this. Especially since this had nothing to do with workmanship.
Seth’s actions made me realize that I was not only dealing with a company that stands behind their products, but more importantly, they care about their customers’ satisfaction and go above and beyond the call of duty to provide truly exceptional customer service.