PetVax

Very nice place on the inside. However, do not be deceived. They tried to give my dog a lethal amount of sedative and claimed that it was safe. When my dog’s heartworm test came back positive, despite the fact that we give preventatives every month, they were pretty insensitive. They wanted to take shortcuts during heartworm treatment. Communication skills are also very poor. There is a vet tech who I am sure hated my dog and was not afraid to show it. I tell everybody I know to never go here!!!

I am a regular at PetVax. After moving from out of state, I found the price of vet care to be over the top expensive in the local area, and I have lived all over the US. The only place I have come to accept as reasonable in pricing is PetVax. For the basic needs of my dogs they have been more than exceptional. I recently lost my 15yr old pup and they were more than accommodating and treated me as a customer, and my dog, very loving. I have never had a problem telling the staff and doctors when something was out of my budget and recently had to take my lab to the emergency room. They helped me save over $ 600 by calling different Pet ER’s they had experience with to find the best price for me, without sacrificing care. Never have I been made to feel uncomfortable when talking about pricing and the staff has been very available and thorough when I phone in. I assume it is standard practice, but I have been given an estimate of charges, that I can accept of deny, before services are rendered so I know exactly what it is going to cost up front. I board my dog there and he LOVES it! He knows exactly where we are when we pull up and he will run straight to the door anxiously waiting to go in. I love that when I board him he gets a bath and smells great when I pick him up. I would recommend PetVax to anyone.

Very nice place on the inside. Great prices on vaccinations. I have been bringing my dog and my three cats here for years. No issues and have always been satisfied. I have always found that the cost is a little less than what is listed on the website for vaccinations.
Be sure to ask up front on what you will be charged to avoid issues written in the other reviews. It is always better to be safe than sorry on any type of medical procedures in general, especially at a Vet’s office. Kinda like prior approval with insurance companies.
All in all, a pretty good place to bring your pets. We will be back again and again…

Over a year ago I used these people. I told them I needed to buy heart worm medication for my dogs. They said I needed to have heart worm test done before they could sell me heart worm monthly tablets. I said I had already had heart worm test done on all my dogs a couple of months ago not too far from PetVax at my old Vet clinic. They told me at PetVax if I didn’t have it done at PetVax, that I had to have it done again. I said, I have the paper work proving I just had it done and told them they could even call the old vet to verify. They then told me it was a state law. I called the State of Tennessee and found out it was not true. At random I picked 10 vet clinics in the Memphis area and called them and found out what PetVax told me was not true. As long as I had proof of it or PetVax could verify it with the old vet clinic then there was no need to have heart worm test done again. I then called and talked to the office manager and she still insisted it was the law and I told her I disagreed and I had proof. They didn’t like that. I then decided to get copies of all my dogs paper work and find another vet clinic and they told me what PetVax did was not right. My vet charges around $ 85 for yearly shots and for 6 dogs that was going to cost me close to $ 500 so decided to take my dogs back to PetVax only for the yearly shots and even called ahead of time. They were less expensive on shots, even though everything else is more expensive there than most vet clinics… I went there on July 7^th, 2014 and checked in at the counter. It took a long time for the lady to go in the back, but when she came out she said that I was not allowed service at Petvax. I said why, because I told your office manager she was wrong about heart worm test over a year ago? She asked If I wanted to talk to the Doctor and I said yes. I went back to a room and in walked Dr. Lynn Worley who I believe to be a little rude and unprofessional. I asked why I was not allowed service and she said because I was argumentative about the heart worm test situation. I was never rude, never raised my voice and did nothing wrong to deserve this. About 8 months ago I did research and also put the word out over the Internet and actually found 6 others they did this to. I am going to reconnect with them and ask them to file complaints with the State Of Tennessee. I am also asking the State Of Tennessee to do a complete audit and find out how many more people they have done this to. If you want vet service who care more about your pets than your money and not ban you from the clinic for something that was not your fault, then go some where else, but personally I would stay away from PetVax. When this took place over a year ago, I recorded all the phone conversations I had with PetVax about this and saved the papers they gave me trying to convince me it was a state law.

I would give them a zero if it was a choice.
They over charge for the simplest procedure.
I questioned the charge and they snapped at me.
I will never take my dogs and cats there again. EVER!

Great prices for your vaccines. They also board your pets for affordable rates. Friendly staff, and vet on site if needed.
Get your dogs teeth cleaned, new rates as I was told they are now maintenance care. Previously I was quoted about $ 1000 for my two dogs, now scheduled an appointment to have both done for $ 300!
Check out their website for vaccine packages.