Safeway

2 stars are for the convenient parking and location.
The cashier guy (with tattoos on his arm) was so impatient and in a hurry to leave. That’s okay since I just want some quick dinner and breakfast for the next morning. Not too many items. HE CHARGED ME BUT FORGOT PUT MY CROISSANTS IN MY SHOPPING BAG! I just found out there is no croissant in the bag after I got home. Now I don’t have breakfast tmr and I don’t want to drive another 20 minutes for a box of croissants this late. Ruined my day!

Awesome Safeway! Remodeled back in 2013 and it is nice new and modern. It has everything you can possibly need from a grocery store including a pharmacy, deli, floral department and even a Starbucks inside! Great selection of fresh produce and they also usually have a good stock of things as well.
My favorite part of this safeway is the Pharmacy. The staff there is outstandingly helpful, professional and just plain awesome! Eric the pharmacy manager is the BEST! He knows my name which is great since that saves me time when picking anything up. He’s also very knowledgeable if I ever have questions and will call me if there are any issues with things not being in stock. He’s like my own personal pharmacy! Very personable yet professional. Hmmmm… now if they can only deliver! They are really good about trying to get your meds in a very timely manner as well. Definitely the best pharmacy I’ve been to.
Thanks Safeway for hiring a great Pharmacy staff and making your store a one stop shop for me!

5 stars for having a nice new facility and plenty of parking
5 stars for being across from Trader Joe’s where I do most of my shopping
5 stars for being ½ block from Deans where I buy my produce
1 star for cramped and crowded aisles, hard to maneuver
and
1 Special star for Chrishell the cashier.
Chrishell spent the entire time she was checking me out yakking with the bagger about her infected piercings. When she was finished, she shoved my change into my hand and managed to choke out a «have a nice day» in a somewhat less than pleasant manner. This was the only time she addressed me during the transaction.
This woman belongs in the stock room — certainly not front and center dealing with customers.
1 Star for the other working cashier who sent me to the wrong aisle when I asked for a specific product.
Management: You seriously need to do a little more training in the area of customer service and simple courtesy. Your cashiers are the face of your business — and today it’s not looking too good!

Clean and beautiful.
The customer service here is so amazing.
The lady at the food area by the pasta recommended the Asian salad and it’s delicious beautiful persona.
The Starbucks crew are equally as nice.
Good job. Haven’t seen this high quality of customer service in awhile.

I will never buy any meat or fish from this place ever again. I was In the store around 9 pm one night. The butcher behind the counter neglected to close the meat case while he was pressure washing the floor. You could see all the mist that was coming off the floor going in to the meat and fish case. The fans in the case started to circulate the mist that was being blown up from the floor. I proceeded to mention this to the butcher. Who promptly ignored me. I tried talking to the guy and he just flat out ignored me like he did not speak English. When I was talking to the manager and mentioned that the manager told me he speaks English quite well. So that leads me to believe he knew exactly what he was doing. Absolutely disgusting. After I finished my other shopping I walked by the meat case to see if they discarded anything and everything was still there.

A big fully loaded grocery store with barely an employees. This store has over 10 check out lanes but everytime I go only one or two lanes are open. Parking can also be a nightmare.

Safeway is growing on me! I think in the last year, they have slightly up their customer service? Oh, they also stopped calling my last name saying «Thank you Mr… R…» while they hand me my receipt! And another thing, I started playing their Monopoly!
This location is quite spacious with huge parking both out the lot as well as indoor. The whole store is located on the second floor. You will need to use the «cart» escalator for your cart. There is an elevator on the South side entrance, if you prefer the old fashion way! Ha! :p And depending on where you want to start, the escalator side has wine, soups and sandwiches while their elevator side starts at their produce! Their meat and fish dept including their RX are all located towards the back. Their frozen section including their ice cream is slightly off center closest to the wine aisle. You will also notice the aisles are clearly marked, so you can quickly find things that you need!
While I do most of my grocery shopping through my local grocer because I prefer to walk and support local businesses, and the other plus to shopping locally, I get to walk with my dogs. Lately however, I found myself shopping at this Safeway for two reasons: (1) they’re open 24 hours and (2) their prices are generally lower than Mom and Pops. Perhaps if Safeway bumps up their customer service a few notches higher, I may shop here more often which will also give me a good reason, to stop by at Paris Baguette and order my cappuccino!
Until then, be kind to one another and Cheers! ~ :p

This is the best store ever, the employees really know there stuff. Also the managers are very nice and personable. I shop here every week and I would not go anywhere else.

Great location, Lots of parking (There is a roof for when it rains!), Lots of items, Loads of staff present. 5* everything!

If you want and «need» an efficient and an intelligent Pharmacist, look no further just ask for Jessica Lozada. All you need is say it once and Jessica «gets» it. And she had explained to me things that I didn’t know all along, too.
5-​Star Service. Checked.
5-​Star JeSsica Lozada. Checked.
So don’t waste your time and head over to see Jessica Lozada. She’ll take care of you.

I’ll give 2 stars for the cashier she was not my issue with this Safeway. The deli department was where my issue started. The one deli clerk was already assisting a family with their sandwiches. We were patiently waiting as another worker showed up. She was rude from the get go. She was young wearing all black apron etc. she was very rudely asking what we wanted. When my husband said he wanted deli ham she went on and on which ham with bone without bone deli ham honey ham on and on she went over to the ham section and said OH NO you can’t have deli ham that’s our last one when my husband asked why not is it not for sale or is just for display. She sighed real loud and said I’ll give what I can find. Hmm oh ok what you can find. She then got upset when my husband said he would like it toasted. Umm if you didn’t want to toast it then why did you ask if we did? She then just threw the toasted bread and ham on the counter and shoved it at the lady that was originally helping the family with there sandwiches and then rudely asked if we were together I said yes and she goes good and walked away. An elderly gentlemen walked up and ordered 2 Panini and she kept telling oh you want a grilled cheese sandwich he said no panini the gentlemen was very pleasant and was giving her his order but for some reason this clerk turned it into an issue. She barely made the 2 panini correctly and just shoved them at the customer and rudely said to the lady who was helping us Can she now go to lunch and just slammed something down and walked out. She should not be working with customers if she does not like assisting them. That is her job she is young and needs to learn how to treat safeways customers

The store is nice; this review is for the PHARMACY.
Disorganized, disinterested, unprofessional. Avoid if possible. The only convenience are the hours; it is open seven days a week. But that does not make up for the poor business practices they consistently display.

I swear people complain about every little thing like you guys are doing the job, some of you complaining wouldn’t even last a day. I have worked for many restaurant stores and even though eventually you get the hang of it sometimes you get stressed or tired. Stop fussing over things and just go to the store buy your shit and go home its not like their forcing you to go. Life is too short to be complaining about every little thing.

This is a good place to shop. Items are always stocked and are easy to find. Nothing much to say here.
Aisles are a little narrow, and with some items standing at the sides in the aisle, it’s really hard to go through.
The deli never has enough people working. Sometimes the bakery is like that too.

I’m rating one star because this location lacks customer service BIG time. I’m a tourist looking for the nearest Starbucks and to much surprise it was in Safeway. The young lady at Starbucks (jasmine) looked like she didn’t even want to be there. I asked if they had any breakfast sandwiches and she said no with a rude smirk on her face. So I ordered a coffee and went to the deli department and luckily they had breakfast sandwiches. Took a while before any one even acknowledged I was even there. A young gentleman named James came over to help me. He looked as though I inconvenienced him by coming to order something. Food and drinks were tasty but the bad customer service leaves a bad taste in my mouth about this place. Good thing I’m just a tourist because I certainly wouldn’t want to come here again.

This is a very clean/​organized and safe store to shop at while travelling. Down south we have Vons or Pavillions which is owned by Safeway so we felt right at home when we were here.
I love how clean and neat everything was. We got a chance to buy some healthy drinks (smoothies) and coconut water and get some other snacks for our trip as well.

A perfectly fine, if not special, Safeway which is really convenient if you workout at this 24 Hour Fitness, and you’re done, and you’re hungry. Lots of parking, big store with lots of selection. No complaints whatsoever.

What a bad experience my kids and I had in this place, my first time using the WIC vauchers and the cashier name (((NICOLAS))), was very racist against to my kids and I, my mistake was ask this person how to use the vauchers.
Never going back to this place.

Safeway is one of my favorite grocery chains in the area, but this Safeway is not the best.
It’s pretty small and they are frequently out of stock of sale items. I have gone in more than once looking for something on sale and finding the shelves totally wiped out.
Produce prices are pretty high, not too many affordable options or good sale prices for fruits and veggies. I
On the plus side, the store is nice and organized. There are also typically enough cashiers, so you won’t wait forever.

Safeway is one of my favorite grocery chains in the area, but this Safeway is not the best.
It’s pretty small and they are frequently out of stock of sale items. I have gone in more than once looking for something on sale and finding the shelves totally wiped out.
Produce prices are pretty high, not too many affordable options or good sale prices for fruits and veggies. I
On the plus side, the store is nice and organized. There are

This safeway is marvelous, lovely in every way. The parking is easy and as you enter, aliens magically transport your shopping cart to float along cheerfully beside you as you both ascend to your shopping adventure. This safeway is huge and a wanderers paradise.
I came alone. Baby was with daddy. It was like the French Riviera. They have flowers! Tampons! Chicken! Gum!
Leaving the store is just as delightful. Your cart and groceries trust you enough to let you place them in an unknown vortex. Will they arrive at ground level with you? Will they?

Came by the other night and parking was convenient underneath the Safeway. The floral department was well stocked and the process was easy until checkout… Self-​checkouts close at 11 pm
…the only cashier was overwhelmed with the line… poor planning on Safeway’s part?

This is for the Starbucks in Safeway
To the girl who happens to make my drink when I order, thank you! You’ve made every drink I’ve had at this location and each one of them were delicious! Please don’t ever leave this location or the coffee world! :)

Today my husband and I shopped at this Safeway location. I have to say this store beats the Safeway located in San Francisco near Paris Street.
Well kept maintained store very organized and easy to find products. My husband bought the fresh Cod fillets great price and looks yummy! :)
Great indoor parking makes it great esp. When it rains hard.
Will be shopping here more often when in Milbrae :)

This is a very large Safeway that is located on the second floor of the building. The first floor is an open parking garage.
The aisles are very large and the ceilings are high. There are self checkouts as well. Some Safeways are rather ghetto and small but not this one!
There is also a Nexcycle recycling center located in the parking lot nearby.

This is a really nice Safeway. I like the selection and everything looked to be in stock, maybe even overstocked! The store itself is very modern and prices are descent (be sure to have a Safeway/​Vons card for discounts). If there was one thing I didn’t care for, it was the customer service. I didn’t see many employees on the floor to help with customers but those I did see were hustling and stocking so I guess that is not all bad (plus I came in on Christmas). Overall, I have to say this is one of the nicer grocery stores I have shopped at. I really like the selection and cleanliness of the place and would recommend shopping here if you live in the area.

What a funny little experience here.
It’s on the second level above the parking garage.
So, you have to escalater a shopping cart up to shop.
I had to pay the same amount for a quart of cottage cheese as for 5 lbs at Smart & Final. really?
Clerk sent me to the wrong aisle.
Maybe I would by more, right?
Didn’t escort me and show me where what I was asking for is located.
Happy to get out of here.

Well the new 2 story Safeway that replaced. The very old at this location has been open well over a year and it is fabulous. Despite the slight confusion of getting a cart downstairs and putting it on the cart escalator as you go up the people escalator from the huge parking lot (which is a lot like the Safeway in Honolulu), this new incarnation is very large and has everything you can ask for, including a Starbucks with a dozen leather sofa chairs and long tables for your laptops (with wall outlets every 6 feet), and an adjacent outdoor patio seating area for those nice days with 7 umbrellad tables and chairs. All the other modernized upgrades of newer Safeways is here too.
The convenient thing about this location is Walgreens is next door and Trader Joes is just a few doors down next to Petfood Express. This is a welcome return of Safeway to the neighborhood. If you want old school groceries, you can always drive south a bit to Lenardi’s at the edge of Burlingame.

Pretty much a Safeway in every respect, with a couple added bonuses:
Very easy to commit suicide in the parking lot (or homicide, depending on which side of the wheel you’re on), due to the complete lack of pedestrian crosswalks and multiple blind turns that make up this labyrinth of a parking area.
Very quaint Starbucks and indoor/​outdoor lounge and seating area. Great place to chill out with a book or laptop, either before or after you’ve done the same at the Starbucks across the street that you could easily hit with a rock from THIS location.
Tasty to-​go salads for $ 4-​$ 5 that keep me alive during the workday. They’re a little bit more expensive than Trader Joe’s, and not always as good, but it’s good to mix it up sometimes.
$ 1 any-​size fountain Cokes in the deli through September = :0)