Walgreens

Now that CVS has cut hours, this is the only 24 hour drug store around. It’s clean, big, well stocked, adequate parking, and safer than most Walgreens I’ve been to. The workers here are more helpful than at other Walgreens, it seems well managed.

This is one of the best Walgreens locations, I don’t know what everyone is talking about. People are friendly and speedy, and the place is always clean. Not only that, but they always have good sales going on, and the people in the pharmacy actually speak English, which is great, (unlike the other pharmacy across the street).

Went to the Walgreens in Menomonee Falls. HORRIBLE customer service!!! Photo sucks!!!

They have idiots running the pharmacy. I showed up an hour later to pick up a prescription. I waited in line for about 20 minutes in the drive thru and they inform it’ll be another 15 minute wait. After I wait yet another 15 minutes I go back to the drive thru and am waiting 20 more minutes. Absolutely terrible and unorganized! I am sick, I just want my prescription. I don’t have patients for their terrible customer service.

I hate writing grumbly reviews, but in this case it felt necessary. Lemme start by trying to be half-​way positive. There is nothing at all wrong about this Walgreens excluding the pharmacy. (End. That’s all the feeble positivity I could muster.) I would give a higher rating except that the only reason I used to go to this Walgreens is for their pharmacy, so I can’t help but to rate the location according to the services I use.
I no longer find any need to fill my prescriptions here for the following reasons:
On numerous occasions I have had the misfortune of having my prescription filled by an older (late 50s — early 60s) male pharmacist. He was consistently unpleasant. Beyond that, once I had to flail my arms at the main pick-​up/​consultation counter in order to get his attention away from the daily newspaper. He misreads scripts and also gets the date wrong, inadvertently turning away Walgreens customers because of his errors.
Here’s the straw that broke this donkey’s back: when I posed him a couple of questions, including when I could fill script and what I would be charged because I would be paying with out insurance, I was met with disdain and ineptitude. Suffice to say, after reading the date on my script incorrectly, I was less than appreciative when he threw my script back in my face and scolded me that I couldn’t fill it yet. After he actually READ my prescription (my doctor’s handwriting is shockingly neat, so an illegible doctor scrawl was not to blame), he said there would be no way he could tell me how much it would cost until he had put it into the system with my insurance information.
«I. AM. UN. INSURED. Like I told you before, I’m paying out of pocket. I want to know how much it’s going to cost before you start to fill it,» I explained.
So he has a hard time keeping the date straight, apparently can’t read doctor’s orders (which, unless I’m mistaken, is what a pharmacist is paid to do?), and tops it all off with a grumpy attitude.
Here’s another nail in the coffin for this Walgreens location: half of the time they’re out of my REALLY COMMON prescription. What’s worse, once I was told they had my medication when they really didn’t. In the vein of inadequate stock, here’s another related experience: I was standing in line behind another young woman and happened to overhear the pharmacist (not el Grumpo from above) say that they were out of her birth control (and it wasn’t a rare form of contraception, either). Who does the ordering for this place? A monkey?!
At this point, I don’t even feel comfortable merely seeking a pharmacist’s advice at this Walgreens. With half a dozen other pharmacies in the same five-​mile radius, one of them being a direct competitor located RIGHT across the street, I’ve decided to take my business elsewhere.

Stopped to purchase several items and the clerk «Destiny» treated me like I was a leper. I know that my head is one fire but sheesh what’s with the attitude.