Bravo Cucina Italiana

Came here on Valentine’s day. The bad part of the dinner was that I asked for steak, well done, but it was still red inside. I had to send it back twice for them to get it right. Besides that, the food tasted very nice. Our waiter, Dennis was very kind and made our night so much better even though I ended up eating much later than I wanted to. They did not charge us for my dish and Dennis brought us dessert for free for all the trouble the kitchen caused.
I would still come back to eat here!

first off Bonnie is under paid! she works her ass off at bar. we sat had drinks before we ordered dinner. our bill was close to $ 100 and i must say besides the drinks the food was not worth what we paid. I had the sausage tortilinni it was bland the sauce was watered down and and sausage had very little flavor was probably not a good choice. my gf had the grilled salmon blackened she loved it said it was good but they did add too much salt, over all the food was ok not the best Italian in this area but the bar staff was the best! we liked sitting and drinking it was fun but most likely we won’t eat there again I was kinda disappointed with the food and cost compared to other places close by with much higher quality. I would not recommend if u like Italian. see pictures. adding in that the bathrooms only have ice cold water why these places have not hot water ?? also while I was in bathroom a kitchen guy came in complained that the resturant over all sucked food was terrible for price and he was exactly right. if u want good Italian try Molinari’s in mentor or go to little Italy. but for a chain it’s way over priced for the quality very disappointed!

Had the best filet mignon we have had in YEARS! Perfectly seasoned, absolutely perfectly cooked medium rare. Could NOT have been any better! One lobster bisque, two glasses of wine, two perfect steak dinners, dessert trio and a coffee, $ 97! Dennis, our waiter was attentive but not cloying. Can’t wait to go back and try the grilled pork chop (highly recommended by the staff) and the sirloin strip! The pasta dishes have been okay through the years but have become boring. The seafood dishes the same way. There was a new promotion for the bar area, new drink and appetizer specials, maybe worth a stop after work to try?

Placed an online order for catering on ¹²⁄₂₈ for pickup at 8 PM on ¹²⁄₃₁. When I called the restaurant on ¹²⁄₂₈ I was told there was a deal that if I bought $ 100 worth of gift cards I would receive $ 20 of free gift cards. Since we were placing a large order, we figured it was a no brainer to save $ 20 on our offer and ordered the gift certificates online.
On ¹²⁄₃₁ I called the store and asked if I could move up my pickup time from 8 PM to 730 PM. I was put on hold for 8 minutes and then a friendly voice came back and said no problem. I then received a call back from a panicked associate saying she had the manager who wanted to speak to me. I spoke to the manager and it appeared that they did NOT have my order. I was told on the phone that this happens sometimes (I was also told at the restaurant that this happens all the time) and at 5 PM, this didn’t give me a warm and fuzzy feeling. Nevertheless I’m told that the 730 PM pickup time could be accommodated.
I showed up to the restaurant at 7:30 PM and everything was almost ready. When trying to pay for my order I was told I couldn’t use my $ 20 gift card and that it wasn’t able to be used until after the first of the year. This was not disclosed to me at any point in the process online or when I called the store on ¹²⁄₂₈. I was definitely not please to hear this but oh well.
I got the food home and it looked fabulous. We ordered chicken marsala with mashed potatoes and sauteed vegetables and an appetizer of the tomato and mozzarella caprese. The portions also appeared to be in line for the price paid.
Then, we TASTED the food. The tomato and mozzarella caprese were soggy and somewhat flavorless. If it wasn’t for the balsamic drizzle, it would have been inedible. The grilled chicken had nice grill marks but was cold and extremely well done. I literally had to cut the chicken up into little pieces (like you would do for a little kid) and dip the chicken into the sauce so that I could chew it. The mashed potatoes were completely inedible and went into the trash after a few guests tried to «cut» the potatoes in order to scoop them onto their plate. The sauteed vegetables were good, no complaints.
Overall, we paid $ 110 for food that was soggy, flavorless and difficult to eat due to the consistency/​texture. The restaurant didn’t have my order and had I not called in to bump my pickup time, I would have showed up to the restaurant with no food for my guests. I wasn’t even able to use the «free» $ 20 gift card. Myself and our guest were not satisfied whatsoever with this meal and having never ate at this restaurant prior, we’re confident that we will never go back. Does anyone want a $ 20 gift card? We certainly will not be using it.
**********************************************UPDATE*************************************************************
Restaurant reached out to us and made things right. They did NOT ask that I change my review but I feel it’s only fair to let other diners know how quick Bravo was to reach out and make this right. I left my negative review on New Year’s Day. Someone reached out to me 7 minutes after my review was left. The general manager of the Mentor location reached out to me and seemed deeply concerned that my experience was not favorable. She looked to understand why I felt the way I did and was concerned with the situation. After all was said and done we feel that the restaurant not only made things right but they exceeded our expectations. We’re very happy with our experience and will be going back to this location for years to come.

This is the third time in a row that we have ordered take out from the Mentor location and they have forgotten to put everything we have ordered in our bag. Make sure if you order take out from this location that you check everything before you leave. This last visit our food was missing two sides. Our rewards card had a free bottle of oil and they forgot to put that in the bag. Our broccoli tasted as though they poured salt on it and we could not eat it. Wrong salad dressing. Just really disappointed.

I gave it a three because the food is always good here and the service pretty good. I generally eat alone in the bar.
Cons: The portions are small and the prices high!
They also have no idea what Fra Diavolo is suppose to taste like!

My wife and I had lunch Thursday afternoon at Bravo. Clint was our server and was great. Perfect. My wife had a pizza, I had lasagna. Good. Desert was cheesecake and a blackberry tort. Very good. Going back for lunch tomorrow. By the way they have homemade lemonade, very good, and free refills.

Fantastic Italian dinner! Staff was great, portions were large, and the food quality was great. Wonderful place!

Service was slow, and our waitress kept forgetting drinks, and food we ordered. The bread is delicious. I got the chicken romano chicken salad which is always good. It’s really like any other chain restaurant nothing spectacular.

Food was okay, but overall service was quite slow for a place that was not really busy.

Went with a delightful business group. Service/​server, bread, cleanliness, ambiance, promptness, basically everything was on par! But the food was mediocre. Pasta was a little soggy. Not bad. But not quite a 4. But everything else was amazing, which personally to me is equally as important or even more! Solid experience.

Food and service were both mediocre, felt very much like any chain Italian restaurant. I found it a little disturbing that they had Samuel Adams Oktoberfest on tap… and we were there in mid December. Won’t be back anytime soon.

We had a reservation for12 at 6:30. Car trouble caused a few of the party to be late. It was not a problem for the staff. The waitresses were the best. We were given time for everyone to arrive and not made to feel rushed.
The service was fantastic and the food was delicious. It’s a bit pricey but well worth it. My family likes going there; it’s a bit special without being presumptuous.

I typically don’t like to complain, but this one was a true disappointment. I love Italian food, wine and everything Italian. This one screams: chain! The food was below average — it seemed like every entry had the same sauce, not homemade by any means…

I like Bravo. I like Mentor. But Bravo of Mentor left a sour taste.
Don’t get me wrong; the food and wine was good (per usual) and the waitress was perfectly nice.
But the hostess… I don’t know, maybe it was an off day. Maybe some customer had been horrible to her earlier and she was recovering. But the hostess was clearly disgruntled from the moment our interaction began (no, it was not 5 minutes before closing, or anything like that!). I asked about a table and she walked away, came back interacted with others… and when I finally asked about the table, she acted like I was being pushy. Communication is key, people!!! Especially in the service industry. This is easy stuff.
I know businesses probably don’t read these, but if not for this easily preventable interaction, I would have enjoyed my time there… very unlikely I’ll be back there at this point.

We had a party of 8 at 6pm on a Saturday. Our server was busy, but not in the weeds busy. Our drinks were seriously 15 minutes between refills.
Kids did the pasta thing, was ok. I ordered a 14 oz strip, was a tad overcooked and not the best cut of meat. However my buddy ordered a filet medium and got it cooked dead. no red. which led to him sending it back and it came out perfect 25 minutes later. we were all done.
Overall the server seemed frustrated because she put the wrong order in and it came our overcooked. the replacement steak also was wrong but good nonetheless.
It was okay but the manager removed the steak from the bill but it did not help the dining experience.

Could be better, but could be way worse. Eggplant parm is mediocre… the linguine that comes with it is kind of bland. Meh.
However, the last time I was here I tried the toasted ravioli app… so good! The horseradish cream dipping sauce was awesome. I may just stick with this and a salad the next time I go.
Service is always slow. The last two times I’ve dined here it literally took about 10 minutes to have a server greet our table. Yikes.

I wouldn’t normally hand out a 5 star this easily, but when you get that perfectly cooked filet and NO seasoning is needed — you know it’s GREAT! Did I mention how fantastic the steak was and how perfectly it was cooked. Look — if you are a steak lover and you want your steak cooked perfect — the chef on duty this night was the master!
The sides were good as well, but the desert — well — no one does it better then my son, but this place nailed the tiramisu!
Staff were all great to the 12 of us, serving everyone at the same time and the value was again — well within company policy.
I would return to this place without question!

Bar bites are the best and the bar staff is great

This is my spot nice and quiet. Love the drinks, salad, bread and oil they serve. Decent amount of patio seating. I do wish they had booths but still love the place. Staff is always friendly.