The only reason I gave a low rating was because the wait at this location is absolutely horrible. I have tried to come here between 5 and 6 pm on Saturdays and the wait was over an hour. That is not acceptable. My husband and I will never wait that long for Olive Garden. That said, we do like their food. The steak gorgonzola Alfredo is by far our favorite dish. My husband got me hooked on it a few years ago. We also enjoy the soup, salad and breadsticks deal for lunch. If you don’t want to wait more than a ½ hour, get there by 4 pm on weekends.
Adam P.
Évaluation du lieu : 5 Cuyahoga Falls, OH
My wife and I have been here before. Never had a bad time but no good times that we could remember. Until tonight, we came in on a busy Friday night and were seated almost immediately. We were seated in Olivia’s section, she was very nice and what a true waitress should be. We wanted for nothing the whole time we were there. After having so many bad experiences other places the simple caring attentiveness we received blew us away. As a mater a fact it seemed like all of the waitresses we encountered while eating were super polite and a pleasure to be around. We will definitely be back.
Missy S.
Évaluation du lieu : 5 Cleveland, OH
We went here because we had a gift card. The food was very good, actually better than we expected. The hostess seemed slightly stressed out, but there were people everywhere, so I’m not sure how you couldn’t be. It was very crowded and there were servers actually waiting in line to ring in orders, but our waitress Jennifer was great! She was very efficient and very nice. The menu seems way to big, I’m not sure how they pull it off but we would definitely go back. Sadly, most people on Unilocal are so happy to complain, I’m happy to share a very good experience.
Kevin L.
Évaluation du lieu : 4 Eastlake, OH
It is a chain so you know what to expect. The service level at this location is exactly what I would expect it is busy on Friday night but on the whole I have never been let down here
Mike B.
Évaluation du lieu : 2 Painesville, OH
Just ok– headed here to meet my wife and daughter on a Friday for a quick dinner. Got there at 5:30 on the dot and there was a 15 –20 min wait, which turned out to be only 15min . Our server was very friendly and nice however she didn’t come around much and the food took extremely long to come out. I have worked at a restaurant so I can’t blame her for the slow food its usually the cooks. The menu is not very impressive either it’s over filled with chicken — it seemed like there was an over abundance of chicken entries. I opted to get the grilled tilapia and shrimp which was very very bland. The shrimp was very small and the tilapia was pretty dry. So at the end of the day– friendly but slow service, poor menu and poor food quality.
Scott H.
Évaluation du lieu : 1 Eastlake, OH
very disappointed in olive garden daughter and a group of 25 had reservations for 4weeks in advance, called twice to confirm, on 10715 for home comming. feservation for 5:15 pm .only two out of 25 were served by 7:00 pm, at witch time limo driver wanted to charge the kids more, dance started at 7:00 pm
Cassidy J.
Évaluation du lieu : 2 Orange, CA
Yeah this was not a good Olive Garden. 1. The food was just super average 2. Service was really really bad. They didn’t get my order right, and didn’t do anything to fix it or make it better. I have been to some Olive Gardens that were much better.
Carolyn C.
Évaluation du lieu : 3 Cleveland, OH
For the very first time, I ordered from Olive Garden’s on line To Go menu. Their website was very easy and convenient to use. I loved the fact that they give you the option to pay for your order when you arrive at the restaurant. I ordered the«special offer,» Spaghetti with Meatsauce, which included an additional order of Spaghetti at no additional charge. The order came with only two breadsticks. I added a Meatball and a Sausage link(for an additional price), and I choose the Minestrone over the Salad Option. When I arrived at the restaurant, my order was ready on time, and my server – Meagan – was very friendly and professional. She said that she prepared my order, and she went over my selections with me; which included my special online requests for grated cheese, crushed red pepper, napkins, utensils, and coarse black pepper. Everything was good, except that the portion sizes were sort of small. If you combine both the regular Spaghetti order with the additional order included in «the special,» it just seems like it is one order – which is divided into two portions and called a «special.» Futhermore, if The Olive Garden really wants to live up to its«Family» brand that it markets, they should not charge its guests for additional breadsticks or charge its guests for every other little thing like the tiny cup of sauce to dip them in.
Valencia E.
Évaluation du lieu : 4 Euclid, OH
Serve great! The witress really enjoyed her job and kept my brother and I entertained throughout the entire afternoon. She had a smile on her face the entire time. Although the 2nd helping of bread sticks was hard, the rest of the dinner was amazing. We both had different Create your own Tour of Dish! Great time spent.
Lizzy C.
Évaluation du lieu : 5 Chesterland, OH
Soup and breadsticks! What’s not to love? Our server kayla is really nice and she is doing a great job!
Tom D.
Évaluation du lieu : 1 Silver Creek, NY
NOPE — complete let down. Yes I know it’s a chain, but this location was rock bottom — the worst! The food was horrible — bland and over microwaves. I mean come on — when you cannot even microwave my meal right — we have an issue. I’d never go back even though the meals we complained about were removed from the bill — nothing was really resolved.
Dechenet C.
Évaluation du lieu : 1 Cleveland, OH
I took my daughter out for her 21st Birthday. We had a party of 7. We waited an hour to be seated which was fine because it was extremely busy and it is my daughters favorite restaurant. We were first seated at a table for 6 people which was very tight. They moved us to a bigger table and that’s when the nightmare began. We sat at the new table at 7:15. My drink came out wrong and the waitress told me not to pay attention to the description on the menu because it was wrong. She took the drink back. And it was still wrong the second time around. After sitting for 30 min we asked about salad and bread and the waitress told us it was not endless and would come out with our orders. So my husband found a manager who quickly rectified the situation. We were hoping things would turn around. But no, my appetizer came out wrong and while putting cheese on the salad it went into my daughters friend lap. Again the waitress had an excuse. Finally our meals came out and the table was crowed due to empty plates not being picked up. After the meals, which were very good despite my shrimp being a little burned, the waitress never asked if we wanted dessert. My mother asked if we could order some. I guess we were just asking for more trouble! So after 2 ½ hours of terrible service the bills come out. They were all messed up. After her third attempt to get everything together we were finally able to pay and leave. Upon walking out another waitress who was working near us apologized for the terrible service we received. Even though my drink and appetizer were free it didn’t make up for the horrible customer service we experienced.
Anthony L.
Évaluation du lieu : 2 Mentor, OH
Cheap and you pay for what you get. But I’m not a fan of any olive gardens. I always hate life when i eat there. Buts it’s a cheap easy meal.
Adam D.
Évaluation du lieu : 4 Mentor, OH
I have had great service and great food every time I have been at this Olive Garden. I am not a fan of OG bread sticks or I would have given 5 stars. The company needs to change those bland breadsticks to comets with other good Italian restaurants. Favorite dishes include the all you can eat salad, chicken/eggplant Parmesan, and the sausage sandwich was a great lunch dish.
Peg B.
Évaluation du lieu : 4 Cleveland, OH
Look, when you go to the Olive Garden for lunch, you know what you’re getting. The food is consistent. We ordered the peach raspberry tea, which I love. Then we got the soup, salad and breadsticks lunch special. The salad is always good. The breadsticks came out warm and garlicky. We both got the chicken gnocchi soup which was very good as well. We went ahead and got a dessert to share. We decided on the wild berry layer cake. Yum!
Al B.
Évaluation du lieu : 4 Cleveland, OH
Last minute decision to head to Olive Garden for lunch. Didn’t have to wait for a seat. Service was fast and the server was nice. We decided on the soup, salad and breadstick combo. The salad was good, we had the cheese added which was a nice touch. We both ordered the chicken gnocchi soup that was pretty good. We had the peach raspberry tea which had frozen peaches added. We don’t usually order a dessert, but today we did and chose the wild berry layer cake from the dessert menu. Looks like it’s a new item for them. It was light and tasty, perfect lunchtime dessert choice Since this is a chain restaurant, you know what you’re are getting here, there are no surprises.
Matt O.
Évaluation du lieu : 1 North Olmsted, OH
Poor service, overpriced for the quality of the food, overall not an enjoyable dinner place.
Rebecca N.
Évaluation du lieu : 1 Chardon, OH
Ugh. What was suppose to be a date night for my husband and I turned out not do well… From the beginning waiting 35 min on a thurs night… Then waitress took forever to bring our drinks, it was at least 10 min from when we ordered them. Then the martini I ordered(never order a martini at Olive Garden) it was pure sugar! No alcohol in it. Finally she came back to take our order. I ordered the Garlic a Chicken dish with garlic mashed potatoes which I was really looking forward to and then she comes back 15 min later telling me they ran out of the potatoes, that main reason I picked that dish!!! They brought me French fries instead that were worse than mcds or your local hole in the wall joint. The reason I am giving one star to this place is because they comped our meals.
Jason N.
Évaluation du lieu : 1 Cleveland, OH
This was the worst food experience I’ve ever had at an Olive Garden. Even though the waitress was polite, friendly, and nice I had a hunch that she was disappointed in the food too. Here’s where it went wrong. 1. The lasagna fritter appetizer was an embarrassment. It’s mostly fried bread with little resemblance to actual lasagna. This was pushed to the side. 2. The entrée was served, literally, one minute after the appetizer hit the table. 3. The eggplant parmesan was frozen and I don’t mean temperature. FROZEN! This meal was purchased with a gift card and I wish I could get them a refund. I will not eat here ever again.
Tanya B.
Évaluation du lieu : 4 Chesterland, OH
I’ve always been a fan of this chain. I know all the negative things people say about them but I’m just a sucker for their salad and breadsticks. I was very happy to discover a nearby location when I moved to the area. Of course, as with most chains, the looks and taste barely differ between locations, which is great! Aside from the salad, the minestrone soup, and the breadsticks(you can make a less than $ 10 unlimited combo with these; how can you beat that?!) I also love their Italian Sample appetizer. Their menu has a large selection, they have great lemonades and ice teas. Good desserts, and a very nice atmosphere.