Red Lobster

Went here for my Birthday on January 21. Everything was delicious my only complaint was the hot butter they served me was cold so I asked for more and the second one was cold as well. Overall the food and service was good.

Red Lobster is a fantastic company! …this franchise isn’t…
They don’t get a lot of business on busy 306 and it shows. The place is always empty, the place wreaks of uncooked fish (not what you want for a seafood restaurant), the staff is bored and lackluster, and the bar is a ghost town.

Waited 30 mins. for a table, there w
ere many cleaned empties. Floor manager said not enough servers were scheduled. Very poorly managed. We left (party of four). Was not kept informed as to when we would be seated, lobby was empty. Will not return.

I am going to keep this brief and to the point. I tend to write more about experiences that I like.
Look Red Lobster is a National chain (almost enough said)
The prices are really high for the food quantity first and quality second.
So on this visit went with friend and daughter. The daughter ordered Coconut shrimp. They were butterflied so they LOOK huge but paper thin (Not kidding anyone). Secondly TONS of breading and super sweet.
Friend ordered steak and shrimp skewer. Shrimp never came and the steak was ¹⁄₈^th inch think and dry.
I ordered TWO orders of tacos. One with Lobster and one with Shrimp. There are only three tocos to an order at 14.00 (that is a lot for three soft shell toco’s. Well twenty minutes after I ordered they informed me that they were out of taco shells. So… I did not technically have dinner. I had my bowl of clam chowder tastes like cream, no real taste of clam 10 bucks.
Also we had an appetizer; a lobster pizza. It is what it is really. The thin crust was kinda tasty. The cubes of tomato and fresh basil had a nice flavor with the sprinkling of cheese. I saw little flakes of what looked like crawdad’s on the pizza I guess that was lobster? Anyway no hint of lobster flavor; even remotely. Tasted the tomato however and they were pretty good.
I also noticed that snow crab was 20.00 per half pound. Snow crab shell is heavy so a pound of snow crab is really more like 4oz meat if you are lucky. There is an all you can eat crab place down the street (30.00 all you can eat). See my reviews of bumpers.
Looking at the menu I can tell you they are experts at making a little LOOK like a lot.
Rather than relying on the flavor of the fish they drench many of their dishes in some kind of sauce, or cheese.
I guess it is not my thing. I absolutly LOVE crab and crab needs nothing more than maybe a little butter.

Husband had the fish and chips. His fish had a big piece of bone/​cartridge and the batter was so thick he was scraped half of it off. I ordered the crab linguine alfredo, got the chicken instead. I should have kept it, when I finally got the crab, the meat was cold and their Alfredo sauce was way to salty. Best part of my meal was the mojito.

Had a great meal here on Sunday, the wood fried lobster feast and it was prepared perfectly! The food and service was wonderful; I would definitely recommend this Red Lobster for your seafood cravings! Of course we won’t talk about how marvelous those cheddar biscuits are too!

Went in today for my birthday lunch at an early 1pm, it was not very crowded & was sat down quickly. Filth encrusted menus we were both given! Then the wait… waited 20 min for glasses of water to be dropped off. (She says, «fresh biscuits coming out so I will bring you some in a sec!». Never got any). Then another 15 min later the waitress comes back to ask for our food order… then after she asks if we want any kind of beverage besides the water we got in dirty glasses! People & people were filtering in and placing orders for their meals & our order was still not even taken! A while later I reluctantly ordered at my friends insistence it would be good food. We were told biscuits were about to come out bc they were out & we never got those either. Yes twice told we’d get biscuits we never received, and we were starving! She then took the order of a family that just sat down behind us less than 2 min before us (35 min after we were seated), and was taking so long that 10 min after our order was given to her… she still had the slip in her hand bc she was concerned with the big family ordering behind us. Not a beverage other than water, no cheddar bay biscuits. 45 min after we were seated & waitress STILL all consumed with larger order behind. So on the way out the door, I said «you can cancel our order». Snotty & callous I get the response «are you serious?». Mind you… nothing had been even sent back as far as any kind pf order STILL!
Never going back! Place was filthy & employees uncaring about much of anything!

I have always enjoyed coming here. We came here this Saturday and I really loved it! The service is better than any eatery I have ever been to. Each time I come here, the waiters are so friendly and caring. Our waitress kept checking on us every 10 minutes to make sure we were satisfied. She brought our drinks in under a minute and our food came in 20. Which was very little time considering it was a Saturday evening and was crowded. The food was delicious. The lobster mashed potatoes are so great! Would eat here any day.

There were employees loitering around the front entrance smoking and there were crumbs on the table we sat at. I definitely don’t reccomend this specific Red Lobster.

I don’t know why, perhaps it was the lure of fuel perks for getting the gift card to eat here, but we decided to give this place another shot. It was Saturday evening and it was busy, but not overly crowded. We used call ahead seating, but really didn’t need to. There were plenty seats available. The place was messy inside, but they were working on cleaning soon after we were seated. It was about 7:30 in the evening but there were still a lot of families with kids so kind of noisy.
We ordered the artichoke, crab, lobster dip for an appetizer and it was flavorful. I ordered coconut shrimp for dinner and my fiancée got the broiled trio with tilapia, crab stuffed shrimp and garlic shrimp. We both ordered the lobster mashed potatoes. Everything was delicious.
No room for dessert. As a nice touch, our server Jenna gave us a couple iced teas for the road. She is a terrific server, very nice, friendly and provided good service.

Well, we decided to give red lobster another go since they split from darden. I was kind of shocked how messy the floor was when we went in but someone came out and swept it. We ordered iced teas. Fiancée got aim and I ordered peach. The first glass was very flavorful but the refill was weak.
We got crab artichoke lobster dip for an appetizer and it was tasty. I got the broiled trio for dinner, my fiancée got the coconut shrimp. Both entrees were ok.
I must mention our server Jenna. She was sweet and attentive without being intrusive. Very nice young lady.
We were too full for dessert so nothing to review

We were driving around looking for a new place to eat and passed Red Lobster. Could we stoop so low? I mean isn’t that like a fast food restaurant? Gotta tell you we were pretty happy. My husband and son got the crab & roasted garlic bake and were very pleased. I got the crab linguini Alfredo and that was to kill for! We were served delicious little garlic flavored biscuits and an awesome Caeser salad. Lots of food! I had my leftovers the next day. Yummy! The restaurant was clean and cute nautical theme. Felt a bit like I was in Maine. On the down side — very rich food high in calories and somewhat salty. I took a long bike ride after dinner. I do think they have a low Na & carb menu though. Will we go back? Heck yes!

My mother and I went on a Monday afternoon. Place was more or less dead.
Red Lobster is my favorite chain restaurant (I know! I’m extremely classy). So, I was sad after experiencing the quality of this location. My mother sent back her rainbow trout order. My fried green beans appetizer included a huge glop of uncooked breading that was causing a huge bunch of green beans to stick together. Gross. My mussels were overcooked, chewy, and dried out. Yuck.
Customer service was decent, as our waitress was very nice to us. However, they charged us for the salmon dish (the order my mom placed after the disappointing rainbow trout dish). Granted it was only a $ 1 more, but most places would have just charged us the cost of the original dish…

If you are looking for good seafood, Red Lobster is not your place. I’ve been here 3 times in about 2 years and all three times the food was not good and neither was the service. The last time was about a month ago when I was craving some good ol’ fish and chips and didn’t want to drive to our favorite pub in Legacy Village, Claddaugh.
My sad dish came with previously frozen fries and previously frozen fish. It definitely did NOT look hand-​battered. The fish itself was so dry, I had to drown it in tartar sauce and the flavor itself was not good at all. The salads that came with our meal was wilted iceberg lettuce that tasted like it was made either the day before or that morning. We had to ask our server for refills on drinks, and that was when we caught her walking by which wasn’t often. We also had to ask for a refill of cheddar biscuits and she actually gave us a look of disgust at our wanting more. Sadly, those biscuits were the best part of our meal. I’ve never been happy with the food here, I’ve had much better seafood at other restaurants. Not only that, but the prices are high for the quality of food they serve. I’m always so confused when I see a full restaurant and parking lot at the Mentor location. I’m guessing people just don’t know any better. If you want good seafood in the area, your best bet is Pickle Bills in Grand River.
I won’t be back at Red Lobster.

We used to eat here monthly and then they discontinued oysters so we stopped coming, had a coupon so thought we give it a try again. We were pleasantly surprised, meals were excellent, oyster were some of the best I’ve eaten in 30 years. Quite honestly, I couldn’t believe it but again, very pleased with the entire experience.

It was ok. Several of their items were not available on this day for some unforeseen reason. I was not impressed with the amount of crab legs they offered compared to the litany of cheap Chinese buffets offering crab legs of equal quality in unlimited quantities.
The place itself was very nice and clean. This was a Saturday afternoon and it was about half full.

Don’t expect to much when you want «Fresh Seafood» and go to Red Lobster. Seems like alot of the stuff here is pre made and just heated up to order.
The atmosphere was a little on the loud side with dim lighting. Our server was really sweet and kind though. She was very attentive and I actually felt really bad for her due to the rude customers sitting in back of me. The biscuits are good as always and the drinks from the bar were pretty loaded up with alcohol :)
This time I decided to get crab legs and whoa… what a bad idea that was! Not fresh whatsoever and the shell was stale like biting into thin cardboard lol. I honestly don’t know what to rate this place overall because i get a different experience everytime i go here lol. Their surf and turf is good though, i’d totally recommend that. All the other shrimp trios and shrimp deals can get a little boring to eat though. Its usually more on the saltier side too.
Want seafood? pickle bills or brennans off heisley!

I know what to expect from a Red Lobster, having eaten in quite a few before. For the most part, this one lived up to that expectation. Delicious cheddar bay biscuits, decent drinks, and ton’s of affordable seafood.
What brought them down to 2 stars then? Fruit Flies. After killing 3 between the two of us, we saw numbers 4 and 5 (at least) buzzing around. Frigging disgusting. Eat here at your own risk.

When I recently visited Red Lobster, with my family, we experienced THE WORST service ever. Our orders were incomplete, when they were bought out to the table. The Servers were unsure, and mixed up, as to who was suppose to actually wait on our table, when we were first seated.
We asked for drink refills, several times and never received them. Also, I asked our server to bring me a Crab Cracker – several times– so I could open my Crab Legs, but he NEVER did!!!
I ended up taking the Crab Legs home, because I could not crack them open due to NOT HAVING the proper utensil!!!
Additionally, they had a lot of MAJOR renovations going on at that property – so it should not have even been open for business, until the renovations were completed.
Furthermore, the lighting above the tables was dark and dreary. And the TVs that were above the Bar area were not working.

I’ve always been a fan of decent seafood on a budget, but after my last visit I’m certain that Red Lobster just doesn’t fit the bill.
The environment is off-​putting from the beginning — tables are placed so close together that there’s little sense of privacy, even from other diners, and the walking areas are often clogged with traffic jams of patrons and servers. Fortunately, our server was incredibly nice and attentive to our needs.
The quality of the food generally hasn’t changed in years (that is to say, it’ll do), but prices have risen while portion sizes have shrunk, and there is no longer any real value. The premium lobster bisque is $ 5 for a cup that isn’t even full; salads now come on a long rectangular plate to disguise the fact that they’re at least ¹⁄₃ smaller than before; lobster tails look as if they were cut from little baby lobsters; and the side dishes are simply insulting.
No more Red Lobster for us. For the amount of money we spent on a meal for two, we’ll find a real seafood restaurant that isn’t afraid to give us more bang for our buck.