Jimmy John’s

I am laughing as I write this review. I scrolled through the previous reviews and found that another customer had an identical experience to me – being refused hot peppers on the side. This is how my conversation happened.
Me: Can I have a veggie with hot peppers on the side?
Clerk: We actually don’t do that. They’re either on or off the sandwich.
Me: Right, I’d like them off the sandwich.
Clerk: Then you don’t get any hot peppers.
Me: Wait, so let me get this straight… you can’t put the hot peppers on the side?
Clerk: No, that’s just our policy here. We don’t have containers to put them in.
Me: There’s a stack of plastic cups right here. You can put them in here. I don’t mind that there’s no lid.
Clerk: We just can’t do that.
Me: [Look of disbelief.]
Clerk: I can ask the general manager. «Hey Eddie, do we do sides?»
Faint voice in background: Nope.
Had one of the sandwiches I needed not been for my hungry child, I would’ve said «Cancel the whole order.» Against my better judgment and morals, I proceeded. Got home, opened up the sandwiches, and one of them had brown lettuce.
The one benefit of this experience is it now makes my sandwich shop decision much easier for the future. No more debating between Cousins and Jimmy Johns. Cousins will be the beneficiary of this incident for life, or until Jimmy Johns apologizes and delivers a bucket of hot peppers on the side to my house on Seacroft Court.

Slow. Super slow. I don’t think I have been to a JJs that has been this slow ever! Freak fast is not apart of these employees work ethic evidently…

The hits just keep on coming. My manager ordered JJ’s from this location today! Lo and behold, when she got her order from the front desk the chips she ordered and paid for were not included in her bag.

A very good place to eat fast, the place is very clean and the sandwiches are good too, kitchen is clean too,

STAY AWAY!!! I went in there a couple weeks ago to get the Vito and I asked for the peppers on the side… meaning put them in a separate paper that they use to wrap up the sandwiches. Of course they refused and they made a HUGE deal about it. The manager finally said they would make a one time exception and I told them I made a one time exception to buy from them! After this No MORE Jimmy Johns. If they make such a huge deal to put the god damn peppers on the side then they don’t deserve to get my business anymore!!! And they had this horrible employee named Lauren who just fought with me in a loud voice saying the owner of the place is Jimmy Johns! This girl was foolish to say that and she didn’t care about me as a customer. Obviously, this is a franchise and owned by the franchisee but this stupid girl thinks she was smart, talking loudly and yelling at me in the store making a big spectacle… all over god damn peppers! STAY AWAY!!! THEY DON’T GIVE A DAMN ABOUT THE CUSTOMER!
Note. Unilocal removed this review because I called out the employees name. So I am putting the review back in.

I have had JJ’s a thousand times, starting in college back in the late 90’s… Ugh. However, the one in Mequon is tasty — but if you are looking for «freaky fast delivery» you won’t get it at this location. On several occurrences — the delivery times have been well over an hour — and living 10 minutes away from this place makes it frustrating to deal with such a long wait.

Employee used broom, not just a broom handle to get a box down overtop of other employees making subs. Gross! This place should be shut down. Another guy was sitting in front of the store playing on his cell phone, on the floor surrounded by boxes. Where the hell is management?

Wow what a bummer forgot all my extras even though I was charged for them. Called and the manager said he didn’t care and hung up on me. Such a bummer

Nice employees and nice and comfortable dining room.
Jimmy johns as a company fails with quality though. No hot subs are offered and the bread is extremely chewy. It seems like it is a day old.
No soups or other side items are on the menu either, just basic cold subs.
Definitely could use a menu refresh. Prices are fair though.

Terrible delivery times EVERY time, regardless of the time of day. What’s their slogan?

They’re always super friendly here, they seldom mess anything up but when they do they’re quick to fix it! I have zero complaints. Their bread always taste fresh too! They’re great with large orders when I order in for luncheon meetings.

Free smells!
I’m not one to favor reviewing chains. I avoid chain restaurants as much as possible. But, when it comes to lunch and I need something freaky fast, Jimmy John’s works. Their bread really makes a sub. Full of flavor with a nice chew to it, you can put anything between the two pieces and you’ve got a darn good sandwich. Simple online ordering, delivery, or fast pick-​up are pluses. I also like how they give away sandwiches a couple of times a year for a buck. I’ve used them for catering a dozen or so times both as platters of sandwiches and box lunches.
My only complaint is the prices of the sides. A bag of chips is ridiculous for what you get. I typically stick with just the sandwich. Lots of locations in the area and they’re always consistent. A place to fall back on when in a pinch.

VITO, no 5, the BEST. Great bread. Great sandwich. One of my favorites. Molto buono!!!

Don’t hate on the Jimmy John’s. I think this place just needs some reviews to average it out. It’s not bad, but it IS a Jimmy John’s. Know what you’re getting. Cheap sandwiches.
There were a ton of dudes working behind the counter like a sandwich factory, and there were a ton of dudes eating here at lunch. There was one lady in the restaurant. Fellas, you ain’t picking up a hot date here if you’re looking for a woman.
I had a veggie sandwich and it was loaded with mayo and guac. So much for being healthy! Great for a quick bite or a hankering for a snack.

just awful.
customer service: poor
sandwich construction: poor
delivery: SLOW, almost an hour, driver spilled some of the soda and looked sad before just shoving it to me and saying «here».
they didn’t have tuna so i got the fallback turkey, which is usually good, but these guys made it all thin and soggy by the time i got it.
i like jimmy johns, but the mequon one is a joke.

There is no better sub around fast a lighting and just plain good
More meat then any of them and you can call them to deliver one sub
Love them

Food and service were great. They don’t deliver past their boundaries. Location is convenient and staff is friendly.