Don’t bother with this store. The sales associate never took the time to explain the promotions, the warranty I purchased, the additional charges on the receipt. And, at pick-up of my $ 400+ glasses they wouldn’t even throw in a lens cleaning cloth. I expressed my frustration with all of the points to both their nation customer service number and locally and they could not care any less. I’d recommend going to somewhere like Innovative Optic(Lupe). They know how to take care of customers.
Thomas J.
Évaluation du lieu : 1 Germantown, WI
Avoid, Vision Works Menomonee Falls, WI. Other optical retailers offer an unlimited one year warranty with purchase of frames 7 lenses. VW only has a limited warranty that is an extra cost which you still must pay some more if asking for a repair during that year – bum deal.
Peter C.
Évaluation du lieu : 4 Milwaukee, WI
My vision plan changed with my new health insurance so I’ve been going here for the last year. I’ve had one eye exam and order my contacts through here. The doctor was very friendly, punctual, and professional when it came to the exam. The staff there is very accommodating and nice when it comes to calling in orders and picking out the correct lenses for you. This location looks like several other VisionWorks so you do get that same feeling when you walk in.