Mike Erdman Toyota

They act like they don’t even care about your business and salesmen don’t know a thing about the tundra I was interested in

I live in cocoa beach so wanted to give this local dealership my business when buying my new Tundra. I tried. I tried hard.
First off, although Toyota of Melbourne, Orlando, and just about every other dealership out there will give you their best price over the phone, these guys told me I would have to come in. Well, sorry. Why would I even bother wasting my time? I finally gave them one more chance to earn my business, and told them I needed their best price via email or phone. Finally they relented and told me they would give me $ 7k off a new Tundra. I didn’t ask for this — they offered it.
I go in, with the understanding that I would get 7k off. My sales guy told me, if you buy today, we will do it. OK. I sign the papers a couple of times saying I will. He takes it to the manager a few times, then comes back and told me they made a mistake and can give me 6k off, not 7k.
Various managers come over and apologize etc but will not stick to the deal, unless I buy GAP insurance and an extended warranty. I ask how much this costs — $ 2k is the reply.
These people play serious games and are to be avoided at all costs. They are not at all straightforward and come off as very slimy. I feel sorry for my salesman. The managers there all seem like complete douchebags. Very unsophisticated rednecks. Dishonest and unreliable. I wouldn’t trust a thing coming out of their mouthes.

1. Service department is terrible. Took my 4 runner here a few times and these folks have no idea what they were doing plus the long wait times were ridiculous. I now take my toyota to Toyota of Melbourne.
2. My daughter recently purchased a new Toyota Corolla S from these people. Last time I will buy from them. Salesman was sarcastic and rude and treated my daughter terrible through the whole purchase. Finally had to call the sales manager to finish the deal and make some corrections to the vehicle post delivery. NEVER, NEVER again will I buy from this dealership.

hmmm, let’s see… over-​inflated prices, not competitive at all, greedy «gimme gimme» attitudes, unprofessional, & rude staff with unyielding sales tactics. spent the day here trying to negotiate a deal with them. it ended up becoming very awkward and uncomfortable after hearing the finance manager calling me names and saying that he was tired of trying to negotiate with me. I was shocked. I’ve never dealt with such b.s. seriously, shop elsewhere unless you like overpaying, then by all means, shop here.

Upon my arrival to the express lane I was the only vehicle. Four mechanics in the bay doors are openly discussing «pussy» and «fighting.» I was told it would be an hour and a half to fix a battery under warranty. Please see attached photo of empty waiting room. I will NEVER visit this dealership ever again. Even if a part is under warranty. The management here should be ashamed.

After taking my Camry to Mike Erdman Toyota, I seriously question their service department’s ability to assess issues and make recommendation.
I previously had an issue with my steering wheel squeaking on my Toyota camry. After doing a little research, it turns out that Toyota had issued a technical service bulletin detailing the issue and the fix. The fix was simple — it just needed to be lubed.
I tried to explain this to the customer service manager who instead told me that the steering wheel column needed to be completely taken apart and examined. Of course this would be a time consuming labor intensive effort that would probably cost a lot. I ended up taking my car to another dealership where they simply applied the lube free of charge.

We’ve had our Rav4 Sport for a year now. They have been great running us home (from 520 on Merritt Island to Cape Canaveral) every time. The maintenance service has always been handled quickly and professionally. Today they even called and said «our driver is in your area and your car is ready, would you like a lift?» Saved one of us 30 minutes from having to make the run over. Every time we’ve had the car in for regular maintenance they’ve washed the car for us, no charge.
So far, so good. Glad we bought here instead of going to Orlando.

Scheduled my service for 08 Tacoma Friday night for Sunday morning. Service people were great, service was done faster then estimated and cost was within $ 10 of estimate. I don’t mind going to Mike Erdman Toyota unlike other dealerships… I have dealt with in the past

Erdman toyota service department is criminal. They changed the timing belt on my Celica but not the water pump — then when it broke down they said I told them not to put in a new water pump — like I would know to tell them that… puhleeze. I had to pay for 2 timing belts within 1 week.
They seem consumed with replacing brakes whether you need them or not — I had another mechanic check my brakes and he said they were fine… Basically if their lips are moving they are lying! Mike Erdman Toyota you suck.
On a positive note after years of waiting someone from Erdmann has contacted me and I will be trying them out (service) again soon. Fingers crossed
Went again, same s… Different day

I purchased 2 vehicles here over the last 10 yrs. I got a great deal and didn’t feel the preassure from our salesman, Dan McCloud. He sold me a car in 1998 and new truck in 2002. I would have returned for a third time, but I ended up moving to Texas.