HORRIBLEEXPERIENCE today. We walked in for our first visit. It took 10 minutes for them to even notice us and to seat us. We ordered the Meat Lasagna and the house salad. As I began eating my house salad… A FREAKINGBROWNBEATLEBUGWITHIT’S BACKTURNEDUPAND it’s LEGSKICKING… was in my SALAD. My server girl with tattoos whom was so kind and went to get Managers regarding the bug. You could hear the manager lady telling my server that«oh, that happens all the time with our salads bugs are in them from time to time just tell them we can give them a dessert». Ok, then the male manager walked out and asked how everything was not knowing we heard the lady across the hall and asks. «How is everything«I said… we’ll I guess everything is ok… even though it wasn’t. The man BLAMES the server for the mistake but then still never offers a discount off our food or something. I’m so dumb for not taking a picture if this bug. Folks, we still had to pay $ 37 for a meal with a BUG in it. Wow! This was like the show kitchen nightmares. There food isn’t bad it was just the principal. You know?!
Caroline F.
Évaluation du lieu : 1 Mesa, AZ
We normally love Bellagio’s. However, today the service was deplorable. The server didn’t introduce herself and we didn’t even know she was our server. Then when she took our appetizer order she walked away while we were ordering the food. Then she over charged for the food and when it was brought to her attention she said«Oh, I gotcha.» When we were leaving I saw her walk up to a table that had just been sat a few minutes earlier and try to take their order only to find out they already ordered. She seemed lost and clearly didn’t know what she was doing. Some of this could be excused if the restaurant was packed, but until that other table was sat when we were leaving we were literally the only table in the restaurant. I was just very disappointed with the visit. The food was good as always, but the service ruined the visit.
Catt G.
Évaluation du lieu : 5 Mesa, AZ
Great food! We tried their chicken shwarma, falafels, and spaghetti & meatlballs dish and it was delicious! Will definitely order take-out from here again!
Jessica B.
Évaluation du lieu : 4 Mesa, AZ
Ordered the Gyro Salad for lunch and it was delicious. Felt it was not necessary for the waitress to keep coming over to fill the water after I had taken about 2 sips of it. Literally get down about 2 inches and it would be full again. I appreciate her paying attention, but then I couldn’t taste any of the lemon that was in it.
Sheila G.
Évaluation du lieu : 5 Missoula, MT
Oh my! Best pizza I have had in Az. Absolutely wonderful. Try the Greek pizza, it was sublime.
Doug T.
Évaluation du lieu : 5 San Antonio, TX
We came in on a relative’s recommendation for Pizza. We sat outside in the excellent weather. We ordered the veggie pizza and had them add some Italian sausage for the meat eaters and it was excellent! Staff was very friendly and service was great. Will come back for sure!
Sean R.
Évaluation du lieu : 1 Mesa, AZ
How hard is it to cook a calzone? Cheese and bread… yet, for the 3rd time in a row, I had to finish it off in my own oven when I got home. Doughy bread and uncooked cheese. The only reason they got a 3rd try was because my wife likes them and she’s pregnant. She gets what she wants. But no more. We’re done.
Stephanie W.
Évaluation du lieu : 4 Mesa, AZ
We order delivery from here on a regular basis, have only eaten there one time for lunch. The salads are huge, very fresh and the wood fired pizza is always good. I am surprised by all of the negative reviews. We order online, it is promptly delivered and our order is always spot on, even with requested substitutions.
Alma G.
Évaluation du lieu : 3 Mesa, AZ
This place is a little overpriced. The Calamari is 9.25. So I was expecting some good calamari, but instead I got this previously frozen prebattered stuff that wasn’t that great. The pizza was pretty good though, so overall 3 stars.
Michael C.
Évaluation du lieu : 5 Mesa, AZ
Don’t know what’s up with all the negative reviews. This place is wonderful! Great service from start to finish, delicious food, and prices were very reasonable! Had a very nice comfortable setting as well. Manager even came out and introduced himself with a big smile. Also loved the free breadstick check in offer! Will definitely be back! Thanks for lunch Bellagio!
Len P.
Évaluation du lieu : 5 Mesa, AZ
My wife and I have always had an excellent pizza here, take-out, and have tried many other places in Mesa — even the one on the corner of McKellips and Highly which is not as good. We had chicken-parmigiana yesterday(eat-in) and it too was excellent, we were stuffed and had left overs! Great fast friendly service, this in now our ‘go-to’ pizzeria.
Adam S.
Évaluation du lieu : 1 Mesa, AZ
Absolutely terrible. Slow as f. Beer is warm. Steer clear. Unless you are a drunka**. Then you might like it. Pizza is way over priced and mediocre at best. Many other better choices around.
Dawn B.
Évaluation du lieu : 1 Phoenix, AZ
I was excited to try this place, but, I was unimpressed from the moment we stepped into the restaurant. We got there right at 5pm. Only 1 person was eating in the dining room and 1 person in the bar. The waitress was dealing with a Togo order and ignored us. So we took a menu and began to look at it. She quickly said, «that’s the lunch menu, you need the dinner menu». Then she continued helping the lady with the Togo menu. So we picked up a dinner menu and looked at that for another minute or so, while still standing at the door. Finally she was done checking out the lady with the togo order. I thought, Now we can be seated, right? Umm, No. The waitress picked up the ringing phone and took another Togo order. Are you kindling me? I was ready to walk out, when the bartender came over and sat us. The bartender also got us our waters. We then waited for our waitress to take our orders. We had to ask the busboy for bread. The waitress heard us ask for bread and stomped over to our table with it. She finally took our order. She was snippy and unwelcoming. There were now are only 3 small tables of customers in the restuarant, so not sure why she was flustered and being a complete B**ch, but she was. So she brought salads out after 5 min. Salads were small but good and fresh. Bread was good. Waitress came and picked up our salad plates and asked me to take my fork. I was in the middle of a conversation with my guest, so I was confused on why I was suppose to take my fork. She said again, «take your fork.» I asked her why. She said, «well, you will need it for your meal». I asked her to bring me a clean fork for my meal. By her expression, i could tell that irritated her. Seriously people. Give customers a clean fork for each course. I couldn’t believe it. So we waited 30 min for dinner to come out. We ordered spaghetti and manicotti. I had meat sauce on my spagetti but the meat was pureed in the sauce. Could barely even taste the meat. There was very little sauce on top of noodles. Was not impressed at all. Manicotti was decent. Lots of cheese and little sauce. We paid over 10.00 for each meal and was NOT impressed at all. We had to wait and flag a busboy over to get togo boxes. So the waitress comes over and asks us what we needed. Again we had to ask for Togo boxes and the bill. Still only 3 tables in the restaurant. I signed the bill and we left. Nobody said goodbye or thank you when we left. The whole atmosphere was weird there. I think the B**chy waitress set the mood for all the staff. I will NEVER waste my money or time there again. The waitress was very unprofessional. People should not work in customer sevice if you don’t like people.
Lisa L.
Évaluation du lieu : 4 Mesa, AZ
I was surprised to see some of the reviews, I’ve been a customer for years and have always had a good experience. Lots of selections and always good. If something does go wrong with an order from time to time, they’ve always fixed it ASAP and were apologetic.
Bonnie H.
Évaluation du lieu : 3 Mesa, AZ
We were here Sunday evening. The last few times we were here everything has gotten progressively worse. My order was wrong; had to wait for the correct lavosh to be made. The flavor was very bland. My son’s bbq chicken pizza was laden; too much cheese and greasy. This is the third time orders have been wrong… either by the server or kitchen. I hope things improve… I really did like this place.
Hit'em Long M.
Évaluation du lieu : 5 Scottsdale, AZ
Superior service by the owners Sam & Mike. They were slammed with a party of 2 tables of 20 diners each. Mom and I walked in, afraid that we wouldn’t get served right away we thought about leaving. Sam recognized and greeted us and took our order right then and there. We sat down and within minutes Mike served us our lunch. We were in and out within 30 minutes. Gotta love a place that appreciates their repeat customers! That’s what makes us keep coming back! Café Mix… up yours! Bellagio has you beat by a mile!
Lillie H.
Évaluation du lieu : 1 Chandler, AZ
Ugh, such a disappointment. We ordered two pizzas for take out on the whim of a smart shopper(or something of the sort), huge mistake. The pizzas we got seem generally tasteless, over cooked and dull. Such a letdown considering the skipping through gold lined arch way prices we paid. I would have expected a little more culinary commitment to flavor with their inflated prices. Ended up cutting my own crust because the cheese and sauce seemed to be the only thing the cooks felt like needed to be cut in house. Sadly I should have Unilocaled this spot before we spent the money. However, lots of other images looked delicious but based on my taste experience I can only hope. Lastly the concept is confusing, Mediterranean pizza joint? I’ll skip the follow up and consider what’s lost already gone.
L L.
Évaluation du lieu : 5 Mesa, AZ
At first I loved them, then I hated them, and now I love them again. This visit at lunch was exceptional! I was not expecting it to be honest. It has been close to 2 years since I have come back after multiple times of disappointment. We had a party of 4 and ordered the stuffed manicotti, lasagna, fettuccini with Italian sausage, and chicken parmesan. All of us enjoyed not only our meals but the fresh and tasty salads. The hot and fresh bread sticks come with marinara sauce and that was a nice touch. The service was amazing! I was very impressed with the remodeling as well. Happy to see that they have made a come back and for that reason, I will be coming back as well.
Lynnette S.
Évaluation du lieu : 3 Phoenix, AZ
Good spot for a sit down lunch with a ton of menu options. You can choose anything from pizza to gyros at a decent price. My work generally has going away luncheons there as they can accommodate larger parties. The service is a little slow and it always takes forever to pay your check. The décor seems a little off for the type of cuisine, but can’t complain with the clean space.
Rusty C.
Évaluation du lieu : 1 Mesa, AZ
My wife and I used to frequent Bellagio regularly. Her favorite item was removed from the menu(toasted jalapeño raviolis) but is still offered at the bar during happy hour. As of recent I have had to haggle with the staff to get them to sell me this item to go. Keep in mind I’m a customer willing to pay full price for the item. Today I called and am told I can only order this at the bar and only during happy hour. I inquired further whether or nor I could buy this to go and the staff checked with the manager and condescendingly told me no I can’t buy food that they have in stock that they can easily prepare because it’s not happy hour. Maybe they don’t like making money, something is wrong with these people. I won’t be going back.