Blast Fitness Mesa

Multiple Elliptical machines, stair masters, treadmills, and weight machines down for maintenance.

Blast Fitness is by far the worst gym I’ve seen. The staff is rude. The locker room and bathrooms stink. It is dam near impossible to cancel your membership. You can’t cancel in person, by phone, or by email. The only way is to meet the manager in person, who is never at the gym. They are a bunch of scammers. Stay away from this place!!!

Really POOR customer service. They don’t greet you on your way in or out. Looking to switch gyms soon. And another thing, the trainer’s act really cocky like a «bad ass» and half of them don’t even look fit I rather pay more money and get better service. Horrible gym

I am writing to let you know how frustrated and upset I am with BLAST fitness. After a couple of weeks of not visiting the gym I finally decided that it would be best to cancel my membership. I went into blast in May to cancel, the gentleman assured me that since the new month period was already underway, I would still be charged for the month of May, but not for June and the rest. After signing some cancellation forms I was told I still had to email BLAST to let them know I wanted to cancel otherwise I would continue to get billed. I sent an email to BLAST informing them I wanted to cancel my membership; I did not get a response or anything so I assumed everything was done with. However, it was not until last month that I noticed that I was getting charged monthly by BLAST even AFTER I had signed cancellation waivers and sent multiple emails. I immediately changed my card to avoid further billings and am now being BOMBARDED with letters from BLAST demanding I pay them. So today, I again walked into BLAST to explain my situation.
As soon as I explained the situation the gentleman at the counter rudely told me there was nothing he could do because apparently they don’t keep any data in their system. (Weird, I would at least expect a legitimate business to keep record of all transactions especially within the last year) He told me that there was nothing he could do and suggested I try to contact the company they use for billing? (ABC Financial) I asked how long that would take because I obviously don’t want to get billed for another month. He told me that most of the time up to two weeks and that’s IF they even open it or even take the time to cancel my membership?
I don’t understand why people can’t cancel at the location they initially signed up at? Why do I have to take so many steps, not to mention WASTE MY TIME AND MONEY if nobody is even going to bother to help? All I want is for you to refund my money that I was not even aware I was being billed for because your company doesn’t bother attending to their own customers.
Unless you are sure you want to be a member FOR LIFE, do NOT sign up.

The environment is ok but if they ever get delivery they never tip the delivery driver

I go to this gym for the convenience since its right around the block from my home. I like this gym for the most part im a runner so i only go for the treadmil and light leg work. only little dislikes i have is the staff can be seen eating some of the worst junfood which i think is inappropriate at a health facility. The stairmasters are always out of service or not working properly so buy some new ones already… would be nice if they were 24hours.

I was told membership was $ 10 a month, and started getting billed $ 20.99. Don’t fall for the gimmick! For $ 8 more a month go to a CLEAN gym. Overall the gym feels very outdated. The «women’s work out room» is eerie, with 2 random old TV’s, purple walls, chipping paint, dusty machines that make noises when you are on them… I would highly recommend going to a lively, inspirational, clean, up to date gym like 24 hour fitness, planet fitness, anything but this.

Heard some pretty bad things about this place but it’s not that bad. Great trainers great classes. Could have a bigger sauna but this place ain’t too shabby

Better than Planet Fitness and all of their BS. they also have Zumba, Spinning and Boot cam classes. The only thing that is not so great are the hours of operation and no pool… but hey for the money I can deal with it.

Loved it because the financial freedom they displayed, but just saw the marketing scheme that now has me member-​less and paying to collections… Though I am not knee deep in dept with them, still the point is that I no longer felt like a member, but sombody who was a targeted and and quickly marked! I blame myself too for not seeing pasts the sweet promos and pricing, which lead me away from how the really make there money– the FINE PRINT as it’s whispered to you…
I know I know. I know this is the whole strategy and life line of most gyms, but I was surely pitched that of you quit coming it’s left at that, period! No contract no worries jus pay per month and your good. When in reality, if you quit, we still charge you per month until you actually fill out paper work claiming that you officially quit and in return when you come to pay your late fees so the don’t add up, and you get back in the groove, I get slapped in the face by them saying «we will not take any payment, you now have to handle that with collections»…
Just a heads up on the cancellation process people. Rules are rules and I’m sure there confident to show you where you signed. Like I said, I’m am not knee deep, but I definitely felt the rug pulled from underneath me…

Okay… I was a little harsh with my first review. HOWEVER… they still NEED more dumbbells, in smaller weights (I really HATE) using the pretty different colored ones because they come from the women’s area. I look stupid using bright orange dumbbells, wth? They still need a squat rack, and they need a 2^nd leg press (they have a seated leg press as well). I think I’ll stay for now ;)