Chili’s

Saturday at 5:30pm, 45 minute wait with 13 open tables. Manager said, «it will KILL my kitchen if I sit all of those tables». I’m thinking, «we’ll that’s a testament to your ability to manage and organize».
How the heck work
Will they handle a true dinner rush?

Service was horrible. Waiter got snotty when I asked to take back the cold enchiladas that were cold because he was helping an old couple figure out the pay at the table machine for 10 minutes! Talked to the manager who didn’t do anything. Not making it right what so ever. So I payed it forward by not leaving a tip. Horrible experience! Wont be eating at that Chili’s EVER AGAIN! Subpar food and wait staff, including a manager that cleary don’t take care of his customers or fire his wait staff for being snobby to the customers! What happened to the customer is always right? Sorry excuse for a restaurant.

Driving around we ask ourselves where can we get a good steak and not break the bank and we thought Chili’s! In the past I’ve had great ribeyes from this place but tonight it was a major fail. The rib eye had no juice, I even made a comment it seemed as if it was fake meat. It also had this big blob of butter on it but it was a garlic butter that thru off the whole plate. The whole thing tasted like the jar of garlic was old n turning ranced… you ever buy a big jar of garlic from Costco and you can’t use it fast enough and its starts tasting funny. exactly how dinner tasted. Major disappointment. Now, I got offered a new steak after everyone was done eating and my dinner was already ruined. Chili’s let me down as a faithful go to and lost a customer probably for a very long time.

Slow Service! This is a usually spot for us, the last 2 times we have been here we have waited over an hour for our food after ordering. The wait staff just keeps saying its coming out now, no manager ever comes to check on the table to see how service is. To say the least until this place gets better service we will find a new usual place to eat.

Came here for Sunday lunch after church. I was with a 9year old, so having the new tablet with games at each table on it kept her occupied, which was nice. They were busy so our server was a little distant, and hard to get a hold of. That was a bit annoying, but the food is always good here in my opinion. Of course I will always be back, because I love the food :)

Your chicken fajitas taste like hot dogs and also have a hot dog consistency. Manager said it was from the new marinade. Do you soak the fajita chicken in hot dog water? Smelled like boiled hot dogs too. GROSS. Won’t ever be back.

the top self fish tacos are to die for I eat there at least once a month I also love their baby back ribs but my new favorite are the tacos.

Not happy to park and get entire family out to walk up to the front door to find out they were closed due to hot water heater was broke. I understand things happen but what a pain. We went a few miles further east and south of the 60 and found a better newer chilis

WORST experience ever with a well established chain restaurant. Only deserving of a 1 because of the digital game on the table which thankfully kept my grandsons busy and the guacamole which was very good.
We were seated right away… After 10 minutes of waiters walking past us looking mer right in the eye I had to ask the gal that seated us if we had a waiter! Really? It took another 5 minutes for one to show up who rather begrudgingly announced that he would be helping ‘so and so’ out tonight. We still had NO water and NO silverware which once again I had to ask for!
We got the chips and salsa with the guacamole. I will say the guacamole was delicious. So after 20 minutes we finally had something to eat.
It took another 20 minutes to get our food. I got the pork fajitas which clearly had been sitting in water to stay moist. Disgusting. The boys had chicken tenders which were tough, dry and cold.
The table to the left of us got a completely wrong order. Not a mix up. The waiter simply didn’t write it down correctly and blamed it on the man for not understanding him!
I want to add that when the table next to us was seated a man with the group announced to the waiter that if the service and food were as bad as their last experience they would never be back! The waiter blamed it on the latest management! WHAT? You are a lousy ruder waiter because of your management?
Well there you go! Do yourself a favor… Save your time and money and stay away!
I know we will NEVER go back. Too horrible to even give them a 2^nd chance.

We rode out bike here, came in the door around 7:45 and the lady said they can’t serve any new guest because they ran out of hot water… Yes that’s right. No new guest at 7:45 because they ran out of HOT WATER. That’s how we run restaurants these days I guess. Denying customers because of lack of hot water

had the crispy chicken tacos table side guacamole with chips. awesome food and service

We came in to have lunch today and have a wonderful meal. What happened to another party really me made me appreciate this location. They had a party of 15 come in and they opened up a section that was closed to take care of them. Now that’s customer service.

This is not a vegetarian friendly restaurant. I went there and tried to use a coupon. When I showed the coupon to the server he LOUDLY stated that I had not ordered an entrée. I ordered the quesadilla explosion salad without the chicken. Apparently this is not an entrée. I was not arguing with him when he got belligerent and said he should have charged me for the chicken so I could use the coupon. I was so embarrassed that he was making me look cheap to everyone around us. I am done with Chili’s. I will find a more friendly restaurant.

We took my mom in for her first outing after surgery today. The chips were very good. That is the LAST NICE thing I have to say. The salsa was acceptable.
The hostess was very unfriendly and seemed confused. Really poor attitude. She put us in a spot where my mom could not get through with her walker.
Our food took over 40 minutes to arrive. Two meals took an additional five minutes to come out. My mom’s steak was well done, ordered med. rare. They took the steak and then seem surprised when five minutes later I asked them to take the plate away and bring out fresh fries, bread and veg WITH THE STEAK when it was finished! The waiter was perplexed as to why she might like her whole meal at the same time.
I finally told them to forget the steak dinner. We were leaving. The manager came over and was completely clueless about how poor his staff was performing and how crappy the food was. He could have cared less. He thinks schmoozing is going to make us forget the crap show they just put on? Puleeze!
That server should be spending his time in his station instead of hiding out in the kitchen until he HAS to come out. That is a surefire way to fail to see what you need to see.
My fajitas tasted like the sizzling skillet they were on. There was no other flavor there. The side of beans and rice was a complete joke. It was flavorless as well. The cheese that came with the order seemed fake. Don’t sell Mexican food if you are going to fail to put any authentic flavors in. I guess it serves me right for not going to a Mexican restaurant and just stick to fried appetizers at a place like this.
Really, really disappointing. I will not be back!!! The quality is missing from the food. The quality is missing from the service. The quality is missing from the management.

Here on a Monday and the bartender couldn’t see past a three foot radius. I sat at the one seat open at the bar that had the leftovers from a previous guest for 30 minutes before I had to switch seats from the mess not being cleaned up. Then, I got a view of the kitchen and remembered why I don’t come to chili’s. It was a complete mess and the MANAGER was munching on food just adding on more weight. Gross. My memory serves me right.

steak fajitas are amazing (marinated meat). The chips are light and freshly made. Had the chicken wings-​ive had way better. Overall really good, will be back

This Chili’s is a great neighborhood restaurant. I love how this Chili’s is always clean and the staff is always super friendly. Chili’s is always a great supporter of the local schools so they always give out free kids meals with purchase of adult meal or some kind of special to bring us in… and we do! They have a great deals on lunch and happy hour specials.
My husband review would be 2 stars based on poor beer selection on tap and the last time he ordered nachos… he wouldn’t call them nachos, he was disappointed. He does love the hamburgers as they are consistently good. He also likes their lettuce wraps.
Thus, our 3 rating… Mom and kid give it 4 stars and dad…2 stars.

I haven’t been to chilis in 5 years! I went because I had a coupon for a free kids meal with each Adult meal. The house margaritas were only $ 3.99 and were strong :) menu is large! The southwestern eggrolls were very good!

It was just one of those Monday’s when I was too tired to cook, oh who am I kidding that’s about every Monday, and any day that ends in Y! So instead of heating and eating at home we stopped by one of family favorites. Service was great, Tyler was fast and friendly and the food was great as always! My son had a Southern Smokehouse Bacon Burger, loaded with bacon and onion strings, sampled a few they were full of flavor! I had the triple dippler which was plenty of food to share, with two kinds of chicken, spinach and atichoke dip and a ton of chips!
We even shared the lava cake, it was a perfect way to end a long Monday!

Chili’s is OK, but somehow I don’t like the food as much as I used to.
The service at this particular location was awesome, but the food itself was probably the worst in memory that I have had at Chili’s other than the appetizers.