CosmoProf

I was in there yesterday. The 2 employees there were arguing because one of them said she had to do everything and the store was always a mess in the morning. I asked her a question and she snapped at me. I understand that she felt overworked maybe… but it wasn’t my fault. I was there to buy olaplex but decided I will just get it at salon centric. The store was a mess. Nothing was stocked. Price tags were missing. The girl that was rude had gauges in her ears and short hair. Normally I have a good experience here… won’t be back. Made me push my appointment back to I could get to the other beauty supply. I think the other girl was embarrassed because she stayed in the back and there were like 5 other customers in the store. Nobody got acknowledged or helped and the girl that was doing most of the yelling grabbed her purse and left. I was up front for a little while contemplating my purchase but since nobody ever came up from… it solidified my decision to shop else where

I have been to this location numerous times and it’s always a good experience. The staff is nice and helpful, the store is clean and organized and I always find what I am looking for… and more! This seems to be in a newer building too which is appealing.