Discount Tire Store – Mesa, AZ

Was asked to take a seat by a management looking guy, so I did. He never came back while I watched 3 other people come in and speak to another management type guy and get thier appointmentments. I should have been first in line, as I was asked to sit and wait, but after 20 minutes of waiting I realized others were getting in front of me and management guy who asked me to sit was nowhere to be found and other manager guy had taken 3 or 4 orderes to be done before mine. I hopped in my car and drove to big o tires and they sold me 4 new tires and had them on the car in the time I waited on gett
ing waited on at discount.

Been going here for about 15 years. Unfortunately, today, I learned that the reason Discount offers free tire repair is so they can tell you that your tires are unsafe, and that you’d better buy new ones. Case in point — I brought in a large truck tire with a bolt in it. He said that they can fix it, but he’d better verify the D tire rating meets the weight requirements. It met the weight requirement, but he said that it needed to be a 10 ply, and it was only an 8. He admitted that an 8 ply used to be the standard, but now they’ve decided that 10 ply is the requirement. What’s the purpose of the D rating anyway? So he wouldn’t fix it. I’m sure they’ll rebut saying they’re only looking out for my safety, which is a nice excuse to sell more tires. If it used to be safe, why isn’t it safe now? As I thought about the past 15 years, I realized I’ve been duped into buying new tires that were likely ok in the end.
I’m sure people who have money to burn say they’re great. If so, knock yourself out. It not, I suggest elsewhere.
I took it to Gunnell’s, and they fixed it right on the spot, Good bye Discount Tire, I’ve got somewhere else to go now.

These guys were awesome! Super friendly, extremely fast and efficient. Not exciting to spend $ 400 on tires unexpectedly but Kyle and Carlos made the whole experience painless, easy and enjoyable. Whenever I need a tire change, I’ll be sure to come here!

I was in having my tires rotated, the tire technician mistakenly broke or stripped the lug that holds the rim to the car. the manager gave me a coupon and sent me to a repair facility to have the damaged lug replaced. the repair facility prioritized my repair, I was in an out of there in about 25 minutes plus the invoice discount tires. I returned to discount tires on Main Street and Recker Road to verify the torque on the lug nuts were correct. once more I was prioritized In N Out in less than 5 minutes. outstanding service highly recommended. oh by the way did I mention I had purchased my tires and rims some discount because of their outstanding service

Ive been going here for ten years, just recently a few days ago, The 202 where I live is under massive construction we have been running over nails the last 6 months from all the construction. Again my wife and I but this time we ran over a couple of huge bolts in the freeway and caused us both in two different cars getting a flat tire on the way home from my sons track meet. At the time we were using the spare tires I just put on. I work on cars on my free time also I am well knowledgeable about plugging and installing tires done it many times. I could plug these tires at home but the bolt was too big and left a huge hole in the tire. NOTE: I used these tires ONCE and went 30 miles in them that’s it. I called Discount tires spoke to an Eric there, he said these tires are worn. I said you can still see the paint and rubber stems still on the side from being BRAND NEW. Then He stated they are worn and I didn’t no what I was doing. I kept my cool and said even with the warranty I still have to pay 40.00 for the tires. This place nickel and dimes you to death. BRAND NEW TIRES with a extended warranty and they still charge me with the extended warranty. I got them fixed but told them after this I am not coming back. In fact My son just got tires from COSTCO and was treated better, got a better price and better tire. Also Costco is open Sundays to do tires which Discount isn’t. Costco also knows whats customer service is.
GOOD BYE Discount Tire Store forever
6001 E Main St
Mesa, AZ 85 205

Discount Tire continues to provide some of the best customer service out there. These guys are the model all other businesses should be following when it comes to how customers should be treated. They are always curious and prompt to acknowledge or serve the customer.

Discount Tire will always be one of my favorite places to bring my business. Every single time I go in they are fast, friendly and professional. I always take advantage of the free tire pressure check and even in rain, heat or winter cold they always do the best job for me. I will buy my tires and rims from these guys every time.
Today I took my vehicle in for a tire rotation with no appointment and they had me in and out within 15 minutes. The best part was they didn’t even charge me for the rotation and I hadn’t bought my tires from them yet for my newest vehicle. I did know someone there so wasn’t sure if they do that for everyone. I would have paid for it though and I offered. Free is great but I hate being a cheapskate too so it was much appreciated. You can bet I’ll be back to buy tires from them when I’m due.

Booked appointment online waste of time. Edgar the little salesman that helped was a big… Oh excuse me little jerk!!! Will never go to that location. They act like they want to help but they just want your money and commission.

No one will ever hold a candle to Discount Tire in my book. My family have been loyal customers for over 20 years and will NEVER go anywhere else. Good, honest, quick service. Clean waiting room, nice technicians, lots of choices and no pushing to buy the most expensive tires. I wish all businesses ran like this one. And it is a local AZ company.

I love the employees at this place. The store is a little small and they get extremely busy. Make an appointment for first thing in the morning in the middle of the week if your work schedule allows it.