FedEx Office Print & Ship Center

Do not use this location. It is worth an extra drive to another location. Left my package to be shipped out, never shipped and was told the customer service person remembers me, but not what she did with my package. The package was suppose to result in Christmas $$. No luck now. Also only one person working, long wait times.

Absolutely terrible customer service. One person working. Fed Ex I am very disappointed.

This location does not sell stamps, but the customer service was EXCELLENT & I was offered plenty of friendly assistance with my projects. Unlike the west side location I visit often.

I went here to have some things printed. When I was parking, there was an SUV behind me that knew I was backing off to park but she took the spot anyway. When I got into the store this lady was there so I told her that for an old lady she has no manners because she took the parking spot I was going to park in. The cashier said: «excuse me did you just call her an old lady? That was uncalled for. I don’t want people treating my customers like that… blah, blah, blah.» She got pissed off at me because I called the lady that stole my parking spot old?!! She kept on talking about how that pissed her off and stuff.
Seriously?! I’m taking my business elsewhere.

Called ahead to check price on international shipping. After quote I headed in and dealt with Andrew. He was unable to process the shipment stating it was not allowed to be sent to the country. I was shipping paper. He said there was a glitch in the system but refused to get on the phone with anyone or call his manager. He told me to go to UPS. I went to the fed ex on power rd in Mesa and they shipped it just fine. Incompetent. No customer service. Complete waste of time.

I spent the weekend working on a presentation for work, due Monday. I visit the nearby Fedex around 5:30pm to print my masterpiece. There is one worker there and she is helping a couple of girls with wedding announcements. I wait. 10 minutes pass by. She is sort of casually helping the girls… I haven’t even been acknowledged yet. 10 more minutes pass by and I grow impatient.
Finally I am acknowledged after 20 minutes. (Yes I was keeping time) She gave me an exasperated «What do you need». I want something printed and bound, a five minute job. She asked, «when do you want it». I look around, surveying an empty location and said «now».
«We close in 20 minutes and I’m the only one here» was the response. I am baffled, this is a 5 minute job. I tell her I need this for a meeting on Monday morning and she keeps up with her «we’re closing» routine.
So, thanks for the creative solution my Fedex Friend. I arrive 30 minutes before closing time and get no help. Nothing. One of the worst customer service experiences of my professional life.