Impact Auto Body

This place is the best. I caught the bumper of my Acura TSX on a parking block and damaged it, pulling it loose. The damage was fairly minor so I handled it outside of insurance and took the car to Impact on recommendation of my insurance agent after getting a very high quote from another body shop. I can’t say enough about the people at Impact, they are the nicest… they gave me a ride home when I dropped the car off and picked me up hours later when the repairs were completed. The cost was a fraction of what I was quoted elsewhere! I’m really pleased and will return if I ever have need of more body work. highly recommend!!!

I had an accident on my 350Z and I brought it to Impact for repair. The service took only several days and my 10 year old car came back looking brand new. Not only was my dent fixed, but my car was beautifully detailed, looking like a million bucks. Every single person was so friendly… from the front desk all the way to the repairmen. The owners were fantastic! They even picked me up and took me home! I would definitely recommend Impact to anyone who needs any type of auto body repairs. Thank you!!! Barbara

Everyone here has been great, this is one of the best businesses I’ve ever worked with.
My Mustang was smashed into by an SUV and $ 11k in damage was done to it. The offender’s insurance company has been a huge headache, trying to weasel out of paying for anything they can. Everyone at Impact has been going out of their way and trying to help me as much as possible. They really have your back!
Above & beyond points include:
— When I dropped it off on a Friday, the front desk girl made a point to call Sketchy Insurance Co and tell them it was now considered non-​driveable, so they wouldn’t try to get out of paying for a rental for that weekend + shortened Thanksgiving week.
— When I wanted to see the final estimate, the owner himself spent 15 minutes showing me my poor torn-​down car and explaining every piece of the estimate.
— JJ calls frequently to tell me the status, and was even calling daily when he was arguing with Sketchy Insurance Co. I knew everything that was happening, total transparency. He made sure I got Ford parts, instead of the after-​market crap the adjuster wanted. I’ve been having a lot of issues with them concerning the rental vehicle, and he’s called them himself a few times to try to get them to extend it.
If you get in a wreck, this is the place you want taking care of you and your car.

Yes my car was returned to me at no charge which is this company’s policy. The action of one misguided employee can really hurt a company. The owner stood behind his word and I no longer have an issue with them.

I’m very happy with this company. After being in a minor motor vehicle accident (hit from behind), Impact Auto was my chosen collision repair facility. They had my vehicle for 2 weeks and did a very nice job. My understanding is this is a pretty typical time frame for collision repair. They even detailed the outside of my car! Also, friendly customer service.

Ugh… my brand new 2015 Camaro and I get into a fender bender on the fun rush hour commute. Not only was my front fender crushed… so was I. My awesome yet very meticulous husband took the matter into his own hands and found Bob & his team at Impact. They were not only very communicative throughout the whole process but they did EXCELLENT work. They handled the insurance, they called without prompting and my husband walked, I mean drove, away happy — which says something HUGE to me! These guys are on top of their game and my new baby is new once again! Hallelujah!!! Mad Love for this place!!!

Impact Auto is the BEST! The owner, Bob, worked on our Civic. He was very honest and straight forward from the beginning about what needed to be fixed. He was not trying to up sell us or take advantage of us. If you want great service and your vehicle taken car of the right way the first time, go to Impact Auto! You will not be disappointed!

I had my Honda Civic repaired due to minor rear end collisio. The customer service was the best I’ve seen in a long time. JJ kept me updated and went above and beyond to get my car repaired correctly. I will not go anywhere else if I need future repairs. Thank you all so much for making it as pleasant and painless as possible!

I have had Impact repair my 2011 VW Jetta twice now and they do amazing work! I am more than 100% satisfied with the work they do! It is flawless! They are also kind and courteous!

Working with impact was an awesome experience. Tim and Ida made the process a breeze. Allstate was fighting tooth and nail against the necessary repairs. It felt like impact was an attorney fighting for me. Allstate ended up totaling my vehicle. This would not have happened without Tim… thx

I just recently had my Toyota FJ repaired at Impact Auto Body. The entire process was made easier by having a single point of contact, receiving updates via text and email, and having their staff deal directly with my insurance and insurance adjustor. My car was complete a day ahead of schedule, imagine my surprise.
I would certainly recommend them to friends and family, if they needed auto body work completed in the Mesa Area!

When I had a rear-​end collision (unfortunately, my fault), I had the car towed to Impact with little hope of ever seeing it again in one piece. To my absolute amazement, the car was was like new again and in a very short time I was back on the road. The runs great and you would never know it had been in a collision at all. Debbie was super and so was everyone there really. My experience has been awesome and I highly recommend Impact Auto Body to anyone that is looking for a quality shop with very reasonable prices.

Id like to start off by saying as soon I walked in the door I felt at home and as comfortable as I could givin the circumstances of why I was there. (Car accident). I was offered a chilled soda or water while I waited a few moments to have my car inspected. To my surprise I was inspected by the owner of the company. Bob Schubert himself! I can respect any owner who gets his hands dirty. The front desk staff (Ida, I believe) answered all my needs and was thoroughly impressed with the knowledge she had. After inspection I was told they got it from here. And I know longer had to deal with insurance. They took care of it all. I also recieved updates every week sometimes twice. I was completely aware at all times what stage my insurance, and car were in. They gave me a deadline of when my car would be completed and was done a day ahead of schedule! SCORE! When the car wheeled out upon pickup. To no exaggeration it looked better then before. You cant tell it was ever in a wreck. But when I got inside I had a nice surprise. A full professional detail, the car was spotless! Show room material. My experience with Impact Auto Body exceeded my expection… blew them out of the water! I would recommend this shop to anyone in a heartbeat! 100 stars would be givin if possible. Thanks Impact for everything.

Incredible service and work.
Impact was very professional and friendly. I really liked their customer service. They kept me up to date on the repairs. The repairs were done with quality workmanship and it appeared my vehicle never had any damage. My car was also impeccably clean inside and out. I highly recommend Impact Auto Body.
Tom Butka and the entire staff was a pleasure to work with. Thanks Impact AB

This is the second time I have used Impact Autobody with excellent results. The friendly staff treats you right. They answered my questions in a straightforward understandable manor. The work was done in accordance with the timeframe quoted. The quality of the repair and paint restored the car to like new condition. I was very pleased with the work. I wouldn’t hesitate recommending them to anyone.

Hands down the best auto body shop around.
I have been in three car accidents and have been to three different auto body shops and this was by far the best place.
In other shops I have had poor service — front desk staff not there or no one answers the phone, or the place was dirty (how can you have a dirty auto body shop when I want my car to get cleaned up and fixed???), one place they even scratched one of my mirrors and tried to get me to pay for it!!!
Impact is very clean, great waiting area, they always answered their phones and everyone there was polite. Car was fixed faster than expected and the work was perfect (there is no way you tell I got an in accident!) I have family in the military and it was great to see they supported wounded veterans with donated vans to their family.

Impact was very professional and friendly. I really liked their customer service. They kept me up to date on the repairs. The repairs were done with quality workmanship and it appeared my vehicle never had any damage. My car was also impeccably clean inside and out. It really felt like I had a brand new car. I highly recommend Impact Auto Body.

These guys are great!!! I went there to get an estimate for a job, fully thinking my whole door needed to be replaced. Well, it turns out the fix was very very simple. It was so simple the guy fixed it right there in the parking lot for free. I couldn’t have asked for a more helpful or considerate worker. Talk about customer service! I will be taking my car here again and recommending this place to everyone I know.
As a side note, my driver side door had been bent in the wrong direction by a security guard who was trying to help me after I locked myself out. While well intentioned, the guard didn’t know how to appropriately use the lockout kit. This created a bad seal. I was able to tolerate the noise, but when I went to get my car washed, I got washed myself. Turns out, with a little bit of strength and know how, you can just bend it back. I can not thank these guys enough for being honest, straightforward, and so helpful.

Thanks for the perfect repair. I will share my experience and recommend Impact any chance I get.
Thanks Bob, and the entire staff.

Nobody likes going to the auto body shop. period!
These guys took a negative situation and absolutely turned it around. They immediately made me feel at home from the moment I approached the front desk; all the way up to the ownership of the shop. It was a professional experience with a family friendly approach. The work they completed on the rear bumper of my car was excellent. I HIGHLY recommend Impact AB for your AB repair needs.
Tom Butka was a pleasure to work with. Thanks Impact AB for everything!