Midas

Andrew was quick to get my truck in and out on a Saturday morning. He was kind and polite and made sure everything was tip top shap on my truck. I would highly recommend them for service. They are under new management now so I totally trust Andrew and his team to their honesty and customer service. Thanks Andrew for getting my truck in and out super fast so I can enjoy my day!

The worst customer service I have ever experienced. Forgot to tell the manager that I had a coupon until after the oil change and he said he can’t honor it because the oil change was already done. What kind of crap swindling bs is that? I hadnt even paid yet. Will never be returning, or any of my families five other cars. You guys didn’t lose a customer today, you lost an entire family. Do not go here unless you like being ripped off

Nick Maselli helped me out and took good care of me. In and out in 45 min and he says he’ll beat anyone’s tire prices! Definitely recommend them.

Absolutely horrible horrible experience. Do NOT go here for honest work. We went in for an exhaust leak, ended up needing a new exhaust manifold. A couple months later we discovered that they had damaged the new part by incorrectly installing it. They would not do anything but «bend it back into place», refusing to replace the part that THEY damaged. Their only offer was that we could keep returning to have it «rebent». Asked to speak to the owner numerous times after the manager/​receptionist berated me defensively, he refused. Reported the incident with Better Business Bureau and they refused to correspond with them as well, resulting in a 3 year penalty. Completely dishonest business, with zero pride in it’s work. If the owner responds on here, we have tried to get in contact with you numerous times, you have our info and can reach out to us at any time to resolve this issue…

Great place! I took my car in for an oil change that I needed done asap and they took care of me very well. I came 30 minutes after they were closed to pick up my car so I was nervous to find some angry car repairmen but when I walked in they were super cool about it. They have the best price on the market! Take your car to Midas and Scott will take care of you! Don’t know what all these other crappy reviews are about…

Terrible service don’t go here! I got an oil change an completely regretted it the employees were so rude.

Terrible service!!! Dropped my car off for an oil change around noon. The guy at the front desk told me that it would be done in a couple of hours but that they close at 5. I got a call from them at 4:57 and a voicemail saying that my car is done. In case you weren’t keeping track that is 3 minutes before they close!!! I tried calling the office ten times as I rushed down to the shop no answer, when I get there obviously after 5 they tell me sorry you can’t get you car until Monday. They have it locked in the garage. The man took absolutely ZERO responsibility for the fact that they gave my no notice to pick up my car after they had finished. They don’t open till 8 on Monday, so not only will I not have my car all weekend, I will also have to miss the first part of the work day on Monday! I will DEFINITELY never come back to here!

Abusive and rude. Horrible work. Will lie and steal your money. Don’t go here. They will make up stories and take your money to fix things that aren’t broken. Had to replace the parts they put in with the old parts to make my car work after they got through with it.

Talk about smiles the minute you walk in, magazines, 42 inch tv and even a free fridge full of beverages for a customer as you watch your car get worked on!!! A+++ service all I can say if they had more Stars I would give them. Can’t thank them enough!

If I could leave half a star I would. I called on Friday ⁴⁄₁₇ to make an appointment. I was told I could drop the car for an oil change and tire rotation Saturday morning any time after 7:30am. I arrived at 10:30am Saturday morning. I waited at the desk for 8 minutes before being «greeted» by an associate I am assuming was the manager in plain street clothes, no introduction asking what I needed. I was then told it would be «monday before I could get to it» I stated that I had called and was advised to drop it off. Explained what services I wanted and showed a coupon reflecting the services. 4:15 I call knowing the shop closes at 5 to see if my vehicle is ready. I was told no, it would be ready by 5pm. Fine, I left the car there for 6 hours and my 20 minute oil change and tire rotation was not complete. I arrive at 4:58 to see my car in the shop being completed. I walk inside to pay and again the angry couldn’t be bothered associate completed my sale. When I inquired to ensure my tire rotation was complete he said no. So Had to wait another 10 minutes while that was completed. Shop is not very eager for your business, rude associates, shop men smoking IN the shop, my vehicle smelled like stale smoke when I received it back. I assume this «manager» is Scott who other people reference as being rude and not helpful. Would never return.

You Midas well leave them your wallet and first born son.
I had the misfortune of having a problem while on vacation nearby, and suffering a breakdown. They quoted me a repair of about $ 3500. Very nice. They knew they had me. On vacation, twin toddlers, and 4 other kids. I ultimately took it to an independently owned shop, and they fixed me up for about $ 900.00.
It is my opinion that if they think they can juice you, they will. Beware!

I’ve been going to Midas for over 5 years and have finally had enough of their bs. Over the years it has seems that customer service has deteriorated.
A couple of weeks ago I went to get an oil change and was told I had a transmission leak, a $ 200 fix. I mentioned that my car was idling in a weird fashion but they told me that they would keep an eye on it but to no avail they find nothing wrong.
Next day the check engine light switches on. Took it back and they checked it and found a few error codes and decided on working on some soldering issues with my camshaft. That was done for free. Same day my check engine light came on.
Took it back and was told a high failure part, camshaft sensors I think, could be the problem. $ 200 dollar fix.
Next day check engine light on again, I’ve named the guy Fred now, and called and asked how many 200 hundred dollar jobs am I going to need to fix my car. Mike told me they have to go through the list of problems to find out why my car is shifting hard and idling weird.
I ended up calling customer support and telling them how unsatisfied I was with their service. I explained to them that when you go into these specialty shops to get work done, you expect the problem to be solved. The guy was very empathetic and connected the call back to Mike.
Mike was clearly upset that I called customer support and used the fact that I he could’ve charged me each time for a diagnostic and that he did the soldering for free. I couldn’t believe he actually told me he could’ve charged me for each diagnostic after I told him what I thought was wrong.
In the end, Midas did not fix the main problem even after $ 400 dollars later.
TL:DR– Payed Midas for a service that was not fixed

I have been a loyal customer of Midas for years. Scotty (the manager) is number one when it comes to customer service. The mechanics there identify problems and show you before working on your vehicle. I love the fact that most of the parts they use come with a lifetime warrantee. I recommend this Midas auto service to my closest friends. That’s how much I value this place.

DO NOT TAKE YOUR CAR HERE!!! I can’t stress that enough. Scott McCracken is the manager and the person that I had the misfortune to deal with. My wife and I bought a brand new Dodge Charger SRT8 and wanted to make it sound better. We have used another place for exhaust before but didn’t this time due to this Midas location being closer to home. He said and I quote «you don’t want to take your brand new car to someone and have them do a hack job on it» he said «we have exhaust artists here and they will do it right». Well when we picked the car up something didn’t seem right but we though nothing of it at the time. We took it to the original shop that had done our exhaust in the past and they got it up on a lift and I was shocked at what I saw! The mufflers were literally beat into place, one was lower than the other, the welds were horrible, the tailpipe actually hit the rear subframe. They left some wiring for the rear ABS sensor hanging on the tailpipe as well. I went back to Midas and showed Scott what his guys had done and asked him to make it right. He said, I am 100% not kidding here, «no I won’t make it right». He gave me a non working number for the owner and said that if I could get someone to pickup I might be able to talk to someone.
Bottom line if you want to get ripped off go to Midas on e southern ave in Mesa. If you want a QUALITY exhaust shop go visit Cats Only on main at in Mesa. They know what they are doing and actually care about their work.

I brought my 02 accord in for an oil change with a 17.99 coupon from the mail. Scott, the manager there, was more than welcoming when I first stepped through the doors, and it took only 30 seconds to fill out paperwork and walk out to enjoy the rest of my lunch break. I came back later that day to pick up my car and found everything was done. There weren’t any up selling or coat haggling. Scott told me all the other fluids in my car were still good, and I got the discounted price from the coupon plus tax and shop supplies, which were only a few bucks more. Overall, greatly satisfied.

This place is a joke. My girlfriends car was making a weird ticking noise so we took it there and the guy behind the desk was a total jerk. He told her that her car is crap, Jeeps are horrible blah blah. They told us nothing besides sell it and when we stated we couldn’t afford it he just shrugged. I know this sounds cliché but if I could give them 0 stars I would.

This place is great Scott the manager has always taken care of my truck and my wifes car also. We have never had a problem with this shop. Sometimes SCOTT will sometimes tell me what I don’t want to hear but Hey he gets the job done.
He also has a guy name Jason which is a very smart person and knows what he is talking about. I have read some reviews like frome Jennifer C. Hey that is good control on your husband nice to see you wear the pants in the family.