Paradise Bakery & Cafe

Went to grab one of those delicious muffins and coffee just to discover Paradise Bakery had been replaced with Panera Bread. Menu is totally different as well as the set up. Thumbs down CEO. I won’t be back.

I wish I could give it zero stars. The food is amazing, really love their breakfast food but the staff are horrendous, being a manager myself I understand customer service and the guy (tattoo on his left fore arm) who served me had one of the worst attitudes I’ve ever come across. I can’t understand how people like that are still employed in a customer service role. Terrible service. Great food. I won’t be returning to this location.

C & I stopped here for dinner on our way to his performance in Pinocchio. This is a large restaurant as far as Paradise Bakery goes. I’ve been to 3 other locations all in Chandler and this one is big. C checked out the pastry case and then he and I perused the menu. There are a lot of choices on the kids menu. Way more than we’re used to seeing. C got to choose from 3 different sandwiches, Noodles, Turkey Chili, half salad, soup, Mac & Cheese, PB&J, and Grilled Cheese. For me there are lots of salads, soups, sandwiches from which to choose.
The counter help was pleasant and answered our questions as we placed our order.
C decided on the grilled cheese ($ 4.19) which came with a Gogurt and the chocolate chip cookie. He added a chocolate milk ($ 1.69). The bread was fresh and the cheese gooey. No grill marks on the bread however so I got the impression it was possibly nuked. C liked it and gave it a thumbs up as well as the organic Chocolate milk but since that comes in a carton, didn’t really much matter. Of course, the chocolate chip cookie got a thumbs up as well.
I ordered the large Cobb Salad with Avocado ($ 8.59) and a large drink ($ 2.19). The salad was fresh, the chicken had a nice flavor, a bit on the dry side, but passable. The avocado had no brown/​black pieces in it which was beautiful and the hard boiled egg was perfect. Winner winner cobb salad dinner.
It was 4:45 on a Thursday night when we arrived and there was plenty of seating in the dining room. However, the dining room was a mess. There may be lots of tables, but that doesn’t really help when lots of them are dirty. It’s about to roll into prime dinner time and the dining room was pathetic. Bad management. No excuse here.
Decent salad & kids meal, dirty dining room, friendly staff. 3 Stars.

Came for breakfast and was dissaponted as usual. Coffee menu seems to have shrunk considerably since the last time I was in. They didn’t ask for my rewards card and I was charged for and given a different sandwich than I ordered. I had inquiried about the bread etc the sandwich was made out of so no clue how it still ended up wrong. They exchanged the sandwich but did not offer to refund the difference. The problems were possibly because I was eating breakfast at 10:30 and it goes until 11 on Saturday. Sent my 8 yr old kid back to the counter to get a bag for his muffin so I wouldnt have to go back for the 5^th time and he was completely ignored. Won’t be back to this location. 2 stars only because my kid liked his muffin. Sandwich was bland power sandwich as others have stated.

This review is based on my visit on July 12^th, 2015.
In the past, I have never had any issues with Paradise Bakery. In fact, I have always really enjoyed their food. Unfortunately, that streak came to an end today when I stopped in with friends as we had coupons.
Upon walking in the door, I noticed that this was certainly one of the larger Paradise locations. I also noticed that it had a very modern décor and rather pleasant atmosphere for a simple bakery and café. Unfortunately, I also noticed a large group of employees simply standing in a circle talking, oblivious to the fact that customers were standing there, ready to order. They did end up turning around and told us we could order whenever we were ready, then went right back to their social hour. I had made a decision and approached the counter but had to wait a minute or two for the employees to wrap up their conversation — very poor customer service. I settled for a Turkey Bacon Bravo Sandwich and a cup of their Chicken with Wild Rice Soup, part of their very affordable «Choose 2» deal. This also came with a small chocolate chip cookie.
After the lengthy order process, I sat down and began eating the sandwich, which tasted rather bland and simple. Overall, it was certainly palatable but I would choose something else in the future. The soup was FAR worse than the sandwich, however. It was incredibly watery and even less flavorful than the sandwich. Fortunately, they always seem to get the baked goods right. The cookie was soft and packed with flavor, which made for a pleasant ending to a rather poor meal. When the time came to handle the remains of my meal, the only place to dispose of trash and replace the trays was to the far back of the restaurant, which, while not the end of the world, was very inconvenient, as I believe it would be simple to add a further trash collection area near the front of the store.
Overall, I probably wouldn’t return to this location. The service was very poor, the food lacked flavor, and it was inconvenient to find the location to dispose of the food remains. After loving Paradise for so long, this visit certainly makes me rethink whether or not I will return in the future.

We have eaten here twice in the last week and I just have to say that I am so disappointed. Two days ago, the lettuce in my salad was less than fresh and the pecans were rancid. I have noticed that this location has very bad drinking water — the nasty flavor can even be detected in their soda. It’s so powerful that I usually bring my own water bottle.
I ordered something different tonight and I wasn’t that impressed. I can’t say that there was anything wrong with it, but it just wasn’t tasty enough for me to enjoy it. The facility could use a serious cleaning and facelift, too. The carpet floors are fading and crumbs can always be seen. Even the bathroom is getting a bit icky.
Over the years, I’ve come to expect more of Paradise/​Panera. I think it’s time for some changes!

I ordered the Egg White & Avacado breakfast «Power Sandwich.». It was powerfully dry and bland. Could benefit nicely from a Chipotle mayo or at least some seasoning.
The cinnamon scone was coated in granulated sugar. Way too sweet, and had an off putting crunch that grinds on the teeth.
I haven’t been to a Paradise Café in years, mainly due to a very bad breakfast bagel sandwich at a different location. Now I am truly defeated.

I came here on Easter for lunch by myself. I’m telling you this only because it’s relevant to the story.
Anyhow, It was the day after Eric and I were brewing some beer, so my head hurt a little bit and I could use a salad/​sando combo or something that I can convince myself is somewhat healthy.
Behind me there was a very nicely dressed lady in her Easter dress, with two equally-​well-​put-​together kids who undoubtedly will grow up to pay their taxes on time, have nicely combed hair, and wear pleated khakis.
As I’m checking out, the girl at the cash register is like «so is this all together?», while looking at all of us.
Naturally the lady behind me is horrified.
I still can’t decide who felt more uncomfortable. The chick at the cash register, or the lady behind me… since clearly the cash-​register-​chick thought this guy in camo shorts, who smells like bourbon and self-​loathing, was her husband.
Oh well, happy Easter, nice lady.
Oh and get the Frontega Chicken, it’s good.

Quick, Fresh, & Delicious! Many Combo lunches to choose from at a reasonable price. Servings just right. Staff friendly & helpful. Immaculately clean. I look forward to my next meal there.

Had half a Greek salad and a cup of French onion soup. Good flavor. Nice décor.

I like the freshness here. Ordered the southwest Caesar salad. Was expecting something more than just romaine dressing and southwest sauce. I guess they don’t put corn or veggies in there. Nothing special. But I guess I would be back if I wanted an average salad.

They always carry my tray, get a high chair for my baby and help me snag the best available seat. Always.
Good food, but what brings me back is their customer service with my little one.

Love this place! I get the classic grilled sandwich white :) I love it! The lemonade from the fountain drinks is delicious too! And well everybody know the bakery products cookies muffins ect are bomb

Good, solid bakery and café chain. Always seems pretty clean. Employees are friendly and helpful. Can be pretty busy around peak hours though.
They have a nice combo special where you choose 2 items (½ pasta, cup of soup, ½ sandwich, and/​or ½ salad) and get a freshly-​baked cookie for dessert — they always give you a chocolate chip one unless you request something different. The portions are decent sized, I always leave pleasantly full.
I recommend the Garden Vegetable soup with pesto (which comes with a roll), the Fontina Grilled Cheese panini with added tomatoes (make sure to check that they melt the cheese all the way, sometimes when it’s busy, they seem to skimp on the grill time), and the Crumbly Blue Cheese salad (ask for light dressing though — they usually really go after it – unless you like salad with your dressing).

Horrible service, they only gave me one sandwich and I paid for 2. Just a bunch of clueless teens. Waste of money and time

Met a friend here for lunch… this chain is known for their great bakery items (fabulous chocolate chip cookies come with your lunch!)
The sandwiches, salads and soups are fine, but a little pricey. The place is clean and very busy, considering there are quite a few lunch places in this mall.

I really like the chicken pesto with feta sandwich, and I love the potato cream cheese soup. The half sandwich and soup is a perfect sized meal. This location is clean and the service is quick and nice. I hate their parking lot, however. It is small and poorly designed, especially when it is busy. I try to go before or after the lunch crowd is there.

If I could, I would give this place 3.5 stars.
This is a great go to place to grab a bite to eat and chat, but it comes with the price of expensive food. Their sandwiches are not bad, but they are definitely overpriced even with the «free cookie.» I would agree with Kevin (the reviewer below) that their salad and soup is a pretty good deal and is quite filling.
I know I’ll be back here though because they have such a large space to sit and chat or even study.

This location is fairly large with a nice patio outside. I met some friends here for lunch and it was super busy and thus we were thankful for the size of the restaurant since we didn’t have a problem finding a table. We were greeted by a very friendly employee that offered us cookie chip samples, yummy. The restaurant itself is clean, but when my friend went to the bathroom to change her son’s diaper she found out they didn’t have a diaper changing station.
The food came out really fast although ordering took longer than it probably should and they were out of broccoli cheddar soup :(
FYI: I was surprised to find out that my medium pumpkin spice latte that I ordered cost $ 4.35! It was a really strong pumpkin flavor, which was probably a good thing cause I’m not confident their espresso beans would be that tasty and worth the money.

This place is surprisingly good!
Love:
Fresh baked cookies (Especially the free samples!)
Fuji Apple Chicken Sandwich (They’re apple chips and not real apples though)
Paradise Roast Beef
The cookies are so addicting, I could eat the entire jar myself. I’ve seen myself put my hand in their jar multiple times. I also really enjoy the Fuji Apple salad — Its just right, not too big, not too small. The cost here is a little pricey, though. Its a good fast, and healthy choice for those of you concerned about your health.