Smashburger

The prices are a bit high… after all, it’s burgers… but, this is by far my favorite place to get a burger. (And I do love burgers). Juicy, cheesy, great tasting patty, and the ingredients (lettuce, tomato, avocado) always look and taste fresh! It’s like they grow their avocados in the back! Hah. The fries are just okay for me. They have a good taste, but they are the thin shoestring fries that often are crunchy (I like soft, easily smushed fries). Regular soft drinks, but they do have some teas and a few local and domestic beers too. But it’s still a fast food feel. And they bring your food to the table and clean it up. Plain and simple atmosphere. They have booths and tables, and outdoor seating as well.

Omg! This was the best smash burger location! My food delicious and prepared quickly. Service was great! I am definitely coming back!

Got here at 0920. Thats probably why the Crew seemed in a hurry, and the person at the front was hurrying as along, since they were about to close in half an hour.
Here is our experience:
— The staff made a mistake and swapped someone else’s burgers with ours and had to search through pur bag and had to look for it after they have given us our order.
— The salted caramel shake we ordered was halfway filled.
— The burgers were dry.
— Onion rings were soggy.
— Fries were subpar.
The service and food quality is very lousy within an hour of store closing.

Everybody has the right idea about reviews of this place. I didn’t have a single complaint!
Décor: we walked into a really clean restaurant. Docor was comfortable as most other places, and they had plenty of seating indoor and out.
Customer service: Right as we walked in, we were greeted warmly, and the cashier was super friendly, attentive, and made it relaxing. Tried upselling shakes, but not in a rude way at all. Very nice staff, hands down.
Food: I had the BBQ Bacon Cheeseburger. The burger was perfectly cooked, seasoned, and dressed. I have zero complaints about the food. Fast, fresh, and yummy fries.
Overall: I will be coming back here for sure, still haven’t found a burger spot to rival!

Great service. Sweetpotato smash fries are awesome! Milkshakes are hand made w Hagan Daz ice cream. Salted Carmel is to die for. The buns are amazing.

Great food. Don’t go at meal time or you’ll have a wait. (For good reason) NOT diet food! Greasy juicy burger I love their sweet potato fries. Wife loves the smash burger fries, Basel & olive oil. Have to admit it, they are really good too. The Arizona burger with extra jalapeños is magnificent.

Geez, what happened here since my last visit (mid-​2015)??? Long line and only one register open. Finally made it to the register after 15 minutes. Easy order: 2 classic Smash burgers, order of Smash fries, vanilla malt, chocolate milkshake. Received the burgers after 10 minute wait (acceptable), but no fries, no malt, no shake. Stopped an employee after waiting several more minutes to ask about rest of order. He had to ask the guy cooking in back who had to ask the guy at the register (they lost my ticket)…they were all confused. Gave them my receipt as proof of my complete order. Got fries but had to wait another 10 minutes for drinks! Vanilla malt had large chunks of ice, burgers were way over-​seasoned. One small piece of lettuce and 2 extremely thin shards of red onion topped both burgers. Such a huge disappointment! I used to come here frequently and touted this place as the best burger ever. Burgers used to be «stuffed» with lettuce, onions, etc. and tasted incredible. Malts and shakes were to die for! Sadly, not true anymore. No one there seemed to be in charge. Will need to find somewhere else for my burger fix! :-(

I’m not sure what in the world was going on tonight, but it was terrible. Ordered on the phone and was told 15 minutes before my order would be started. No problem. I showed up at 20 minutes figuring on a few more minutes wait. The line was almost to the door. I walked to the pickup area and was told they were waiting on the fries. I noticed the bag of burgers under the lamp. Someone hands me my sons shake.
A few minutes later the fries come out. There is only one register operating and the guy asks if I’ve paid, then looks at the one open register and the long line and tells me to hold on. I wait another 10 minutes and finally the 1 cashier on duty waves me over to pay. The shake is now completely melted. One of the guys apologizes and says there are coupons in the bag for next time. The guy behind me said he called around the same time I did and was told there would a 14 minute MORE wait. The reason people call in the orders is to NOT wait in line, and yet we waited longer?
Anyways, I got home and these burgers were cold. Like, not even semi warm and the meat was dried out. My 17 year old will eat just about anything, and barely ate ½. Fries– stale and cold. Not sure why it took so long, because they obviously weren’t freshly made. No one ate theirs. Shake– melted and warm. Coupons are for use within the next 2 weeks only. I won’t be using them. Very disappointed. Smash burgers needs to hire more cashiers and figure out a better method for busy nights. Way too expensive for the lack of quality in both the food, and the service.
Side note: As I waited, I noticed a LOT of empty, dirty tables. It always looks unkempt when I come in.

What a great surprise to find the burger is as good as expected. Very fresh and tasty! The fries that we ordered also were a huge hit. Do yourself a favor when you visit this or another location and give it a try. We’ll definitely be back.

Smashburger is a solid choice for a consistently good meal. Last week while visiting Phoenix my group stopped here for a late dinner after shooting at nearby Rio Salado. I picked the mushroom burger with fries and it was all good. Self serve drinks make it easy not to go thirsty.
For a chain, Smashburger serves solidly good food.

Just went to this location!
Mushroom swiss burger had so much grease dripping from it used about 20 napkins to clean it up so it could be eaten. Had onion straws with just as much grease! The place itself was dirty as well, soda all over the counter and floor at the soda station. Fingerprints and I’m not sure what all over the walls and tables that were empty had stuff on them. The table we first sat at was so wobbly we had to move. Will not be returning to this location!

Solid lunch plan if you’re in the area. I would highly suggest the smashed chicken and the black bean burger– love me some avocado! The flavors are definitely there, but I hate the large amount of grease with every bite. The buffalo dusted fries were really good and can definitely be shared between two people; just image Franks Red Hot Sauce, but without the dripping mess! The staff was very friendly and the restaurant was super clean. Give this place a go!

Very disappointed in the quality of their food, totally undercooked. So dangerous as I am pregnant and have to be carful with bacteria! Not even a grill mark in this burger!!! I ordered a bun less avocado club and the party was still bloody inside. Had to post the picture, hopefully they see it and take better control of their quality in food.

This location is far and away not anywhere near where I live. But, C’s East Valley Children’s Theater performance troupe was putting on a couple of shows out in the east valley. We had an hour between shows and found this location. Pulling up I knew what to expect because I’ve been to a few other locations.
The dining area was a bit dirty but I assumed that was because we were in the middle of the Saturday lunch rush and they just hadn’t gotten to cleaning them. We were still able to find a clean table with no problem.
C ordered the Kid’s Smash with pickles. The patty was seasoned nicely and the cheese was ooey gooey goodness that covered that patty nicely. The patty fit the bun as well which is nice to see. When it comes to Kid’s meals there are places out there that shrink the burger patty for some reason. Not here. C also got fries with his kid’s meal and it looked like a full order of fries, which was a nice suprise.
I ordered the «Creat Your Own» burger. I had the big burger with the classic egg bun. Then added sliced aged cheddar, cucumbers, grilled onions, lettuce, pickles, tomato and yellow mustard. Again, the patties were nicely seasoned and cooked properly. All of the added ingredients seemed fresh. My one complaint would be that the grilled onions were a bit greasy. But overall, Winner winner Big Burger dinner. I added an order of fries which came out hot and crispy. Nicely done.
Good burgers, good service, messy dining area, prices a bit high. 4 Stars.

Very good quality burger. Food is made fresh and the meat tastes very good; so does the chicken. Tried the classic smash and the classic chicken today. Both were cooked perfectly and the toppings all fresh. The smash sauce in the classic smash was also very good. The orders came out pretty quick although the restaurant was pretty packed. Excellent service and very good quality food. For the price, I’m definitely coming here again!

Only been here once. Food was good, even though I got something else than what I ordered.
They were busy, line moved slow. They only had one cashier working. Shakes were over priced, in my opinion, for there size.
Wasn’t the best experience but I would try it out again. Might have been an off day.

The food was good. I had an «Arizona» (spicy), which was good, although I don’t think it was really worth the money. Their fries and milkshakes are delicious!
The service was lukewarm :/

Cheap burgers… love it, the original is the best. Burger sizes are definitely decent, but the salads here are a little small even with the added on grilled chicken. I was still hungry after I finished my salad and even considered getting a burger to take home to eat, but decided not to since I was going to bed soon.
Shakes here are my favorite though, they are made with haegan daaz ice cream and they are the best, they even come with a little extra (whatever didn’t make it to the glass) this reminds me of getting served a giant milk shake with the extra in diners back home in San Francisco when I was a little girl.
I would recommend strawberry. =)

It’s important to know that Smashburger is more than just burgers. As someone who doesn’t eat hamburgers, I had never thought to check this place out until now. You can get any of their burgers as either a grilled or crispy chicken sandwich. Win! (They also offer a veggie burger). I ordered the local special, which came with pepper jack cheese, guacamole, and jalapeño slices. Everything was very fresh, even the guacamole. I was a little surprised at the size of the crispy chicken breast, as it seemed a tad small — I guess because I’m used to the super-​sized ones you get at a lot of restaurants. It was certainly more than enough food, just caught me off guard.
Overall, it was a very good sandwich, and I enjoyed the sweet potato fries as well. The only reason it gets 3 stars instead of 4 is that it’s a little on the pricey side. $ 12 for my sandwich, a water, and some sweet potato fries. Not going to break the bank, but enough that I couldn’t eat here for lunch every day. I will say though that for the occasional treat it is worth it. I do feel that the freshness and quality of the food justifies the price.

Burgers here are good — cooked after you order them and delivered hot and fresh. The ingredients are likewise fresh — get the Arizona burger … It has fresh jalapeño slices on it.
Also good are the salads — spinach and goat cheese with balsamic is excellent… Add a chicken breast for some extra protein.
I find the black bean ‘veggie’ burger to be tasty but a little dry and difficult to eat: it falls apart before you can get it into your face.
You can get any burger ‘big’ if you want it a little bigger.