Texas Roadhouse

What an upgrade from the roadhouse in tempe. Waitstaff was on point until they forgot to bring out my salad. Ate that with my meal. Other than that we did not have to ask for refills on drinks or hot buns. It was so pleasant. Waitress waited on us just enough. Food cooked perfectly and big ol portions. We will choose this location moving forward

My buddy, Matt took me this restaurant and it was great. All around great food and great service. Janelle and Derek were amazing servers.

Food is top notch here! Everything was so good, my only problem was that I was full before I could finish my plate! Complimentary dinner rolls that come warm and buttered. Customer service was great even with the long line we are at our table within 5 minutes! Definitely coming back and recommend this location!

Hubby and I came for just dessert (and the complimentary bread and butter!) while in town from California. It was a quick date, but much needed. We were sat quickly and our server was quick. I got apple pie with a scoop of ice cream and my husband got a slice of cheesecake. Everything was very good.

Family from out of town wanted to eat here and off we went. First, our waiter was wonderful. Very attentive and friendly. The drinks were STRONG and very nice, then our food came. The ribs were so dry and tasteless, The steaks are not what you see when you walk in the door, they are thin and small, not what i ordered off the menu. The mashed potatoes were cold also. The Butter corn was luke warm. Not good. I was glad to leave. But i still tipped the waiter good, wasn’t his fault.

Hands down one of the best Texas Roadhouse locations I’ve ever been too. The place is always clean and everyone is very pleasant. Only had a minor issue once and the manger (Janelle I think was her name) was very accommodating and pleasant. Always a great place to come and visit. Highly recommended!

I’m a frequent customer of this place. My kids absolutely love coming here. Tonight (11/7)my son and I went in for a late dinner, they weren’t as busy as they usually are but the hostess wasn’t all there. She asked how many in my party is said 2 & she walked away to talk to someone else, after their conversation she asked 2 other parties how many people were in their party and had them seated. My son and I just stood there. I was so disappointed in the behavior & the customer service. I’m someone that’s there twice a week sometimes 3 times due to work meetings & now this specific location has left a bad taste in my mouth.
We came back today (¹¹⁄₈) after church because my son really wanted it. The staff was absolutely wonderful the manager knew about what happened last night and apologized and took care of us which he didn’t have to. I’m going to assume Saturday’s late night was a bad night for this location because Sunday lunch time was amazing.

My favorite place. Good food, affordable prices and nice staff.

On my second visit to Arizona this restaurant was on my list. I was not disappointed! The food is amazing the rib eye cooked to perfection, the ribs fell off the bone where meaty and cooked to perfection. I got a loaded baked potato and, steak fries. As an appetizer we got the buffalo wings spicy and medium get the spicy they are great. The service unlimited peanuts, and did I forget the freshly baked rolls with apple butter. I want to go back right now! Seriously best meal hands down in Arizona. I can’t wait to come back!

We have been here numerous times and had a good dining experience. Tonight was perhaps an anomaly. We always try and sit at bar to get faster service. So we sat down and waited, waited, waited for the bartender to greet us and ask what we wanted to drink.
The bartender was busy talking to another coworker with her
the bar. The conversation went on and on. I waved at her coworker to get the bartender attention. The bartender turned around and waves back and went back to her conversation. She came over after she figured I been put in my place. The flatware that I got the. steak knife was sorry I tried to clean
napkin but the food particles were baked on. I asked for another knife and it was as dirty as the first one
I ended up cleaning with a wet napkin. The food arrived and problems. The ranch dressing was so thick that it pound in clumps and the prime rib was extremely dry. Maybe it was an off night for restaurant but it ruined our dinner and movie night

This was my first time at Texas Roadhouse, my family wanted to go for an early dinner. We were greeted and seated promptly. Our server was sweet and patient. They give you these hot rolls when you are seated with a sweet butter, they are good but dont eat too many or you wont eat yer supper ;) There are also buckets of peanuts to snack on as well. The sirloin was recommended and I was leary because sirloin tends to be chewy and dry, however, I was very happy when it came out and was perfectly pink and delicious. The other diners with me had the roasted chicken which looked good and sweet potato as a side dish which was tasty. I had lemonade and the server was quick to bring another at the sight of mine being ¾ done which was great, it tasted homemade but I didnt ask if it was. Overall a good experience

Customer service is lacking. Received a beeper and told it would be a 10 – 20 minute wait last night. I started walking towards the bar to wait for our table and the manager asked me where I was going. He thought I was going back to seat myself at a table. While at the bar I saw several available tables and asked about them. Apparently some sections were not available for seating because they didn’t have enough servers. After what seemed like a long time at the bar, I went back to check on our table. The hostess, VERY SMUG, said you have been waiting 17 minutes only and I said 10 – 20! Any place else would have apologized for the wait, rather than acting smug about being correct about the 20 minutes.
We finally got our table and the waitress brought cold rolls. We ate them because we were starving. The waitress took our empty basket and didn’t come back with more. We had to ask about more rolls. When she brought them, they were cold again. We asked for hot ones which she did finally come back with. The rolls are what people come for!
The service last night was very disappointing. Normally we sit at the bar but because there was 4 of us, we wanted a table. There are many restaurants in the area. One shouldn’t have to put up with a snooty hostess and bad service.

Really Disappointing
I drove across town to eat here after reading the mostly positive reviews. I reviewed their menu before going there, and ordered based on some of the feedback I read.
I had called ahead in order to minimize my wait time for a table, and when I arrived, there were lots of people waiting to be seated. I was glad I had called. When I checked in, they said it would be about 10 minutes to be seated, so I decided to eat at the bar, which had plenty of room. I requested a class of club soda, and she brought it right away. I didn’t realize she would ring it up as a sprite and charge me for it. I couldn’t tell you the last time I was charged for club soda other than when in San Francisco. If I’d know, I would have just had water.
The bartender got back to me relatively quickly to take my order, especially given that she was serving the bar and several tables too. I ordered the 14 oz. Ft. Worth Rib Eye medium rare with sautéed mushrooms on the side, a side of corn, and a side of green beans. The bartender immediately brought me a basket of their rolls with cinnamon butter. The rolls were piping hot, and great with the cinnamon butter, but I was saving myself for my entrée so I stopped after sampling them.
My dinner came out fairly quickly, and luckily the bartender came over almost immediately to ask me how my food was. It was a good thing. They had served the steak smothered with the sautéed mushrooms rather than providing them on the side, and my steak was cooked medium well — way to done for me. I had thought I would be ok, because I had ordered according to their menu description of «doneness levels». I showed her where I had cut into the middle of my steak, and she agreed that it was way too done. She said she would take care of it and took it back to the kitchen. A short time later the service manager brought me a fresh dinner, with a medium rare steak (I checked it while the bartender watched), and the mushrooms in a dish on the side. The service manager indicated that she had made sure because they want their customers to be satisfied.
For the price, I can’t complain about the steak, only that it didn’t come out correct the first time, but it was on the salty side. Luckily, the mushrooms weren’t salty at all, so they balanced each bite of my steak. It was a little on the tough side, but tasty, and I was hungry.
After a few bites of steak, I tried my sides of corn and green beans. The green beans I simply didn’t like. There was some sort of tough meat in them that I don’t think was bacon, but didn’t recognize. They were also too salty to eat. I tried the corn, but it also was too salty to eat, and drowned in something that didn’t taste like real butter to me. It was just salty corn in salty oily liquid. Of my entire meal, only my steak and sautéed mushrooms were edible. The steak wasn’t good enough to earn a good rating for this overall experience.
After I ordered, my tab had been placed in a glass in front of me. When I was finished eating, I put my credit card in the glass and turned it so the bartender would see it. I probably sat there for 10 minutes before she noticed, and I could not get her attention because she was very busy at tables. It wasn’t a problem because I wasn’t in a hurry, and was reading a good book. She didn’t even question that my side dishes were uneaten, and I didn’t feel like complaining any more. I was just ready to go.
As I drove home after eating, one review I had read lodged in my thoughts. It was a poor rating from a diner who had been there several times and had hit and miss experiences. They said that when it was good, it was great, and when it was not it was terrible.
As I continued to think about the ratings I had read, there had been several about the how salty the food sometimes was. I guess I went on one of the days that the cook was heavy handed with the salt.
My experience wasn’t terrible, but I think I went when the kitchen was having a bad day. It’s too long a drive from my home to go back again. I would not recommend The Texas Roadhouse to friends.

Very good food here! Pretty good staff, though some waitresses there are a bit too ignorant and rude, overall experience isn’t bad when you get past the greet counter in front.

So we are kind of obsessed with this place and apparently so is the rest of Mesa. There is always a line out the door. I think the only time to come and not wait that long would be 4 – 5 on a early week night. They welcome you with a basket of warm, soft rolls. I’ve had the smaller steak and ribs. My fiancé really likes their blooming onion. The caesar salad was also very good and I consider myself a connoisseur. We’ve always had outstanding service here and think it is quite affordable for a steak house.

PROS: The food was amaaaaazing! I am always leery of trying new places and really wasn’t keen on trying out a steakhouse since I’m more into vegetarian dishes. Still, I had the BBQ chicken (with the BBQ on the side, so really more of a grilled chicken) with mashed potatoes and have been craving it again since I had it! The food was really, really amazing and our waitress was excellent. She was attentive and really did a great job of making sure we were happy – bread was brought out, drinks, orders were taken and she checked up on us several times and was super pleasant. We loved having her as our waitress! :)
CONS: The wait time to get in was pretty lengthy, even with a call ahead reservation. We were seated on really tall chairs because the one other table to large parties was being used by another party. This was more difficult for the oldest and youngest members of the family and would have preferred regular seating. They are only open in the later afternoon so if you’re craving it midday, you’ll have to wait for a late lunch or early dinner.
All in all, one of my newer fave places to eat at! I wish there was more flexibility in when I can go there – I would go more often if it was open around noon too! The food is excellent!

Long wait but we had a party of 9, our server was very good and the hot rolls and honey cinnamon butter is always a treat! Our meals were good, I had the roadkill dinner, others in our party ordered ribs, chicken, pork chops and pulled pork dinner! Everything was delicious!

We usually try to avoid chain steak houses as of recently. Mainly because for about ten or twenty dollars more, you can get a perfect meal at a real steakhouse. Had the day off today and after a 1.5 hour massage, Jen and I went looking for a place to eat. We wanted something new but settled on Texas Roadhouse after driving around aimlessly for fifteen minutes.
We got there just after opening and I remember telling Jen, since we both have restaurant backgrounds, that the worst time to eat at a restaurant is when it’s slow. Two or three in the afternoon they are running on a skeleton crew until the night shift gets there and they are trying to cook, prep, and stock up all at the same time. Throw a steak on the grill or cheese sticks in the fryer and go grab some veggies out of the cooler to keep stocking for the dinner rush. Whoops! Oh man, I forgot the cheese sticks and they exploded or I forgot to flip the steak so one side is way over cooked and the other not so much. Yes, anyone who had worked back of the house will say that this or similar situations has happened to them.
We were sat right away with fresh rolls and cinnamon butter. Yummy! Ordered the app sampler with boneless wings mixed sauce which were great. The potato skins were drowning in cheese and bacon and were probably the best I’ve ever had. Jen’s chicken salad could have fed three more people. Massive. My steak was edible. I jinxed myself as you can see by the pictures. Burned on one side and barely marked on the other. Should not have been sent out but they probably had chicken to thaw or mushrooms to portion out. Our waitress was very fast and efficient and she did ask how everything was an I said it was fine. Just wanted to be done and get to our movie. It wasn’t her fault the steak was cooked horribly. Typical reason though as to why I am willing to spend the extra money to get what I want. To me I just wasted $ 50. I could have spent $ 80 at Charleston’s and been thoroughly satisfied.

It’s always embarrassing (or awesome, I can’t decide) when you’re at a restaurant for someone’s birthday and the waitress tells you «Sir, you drank all the Tito’s Vodka».
Having said that, it’s also hilarious, because when someone starts the sentence with «Sir», I’m usually about to be asked to leave. :D
As far as the food and ambiance, this is a pretty cool place. Sure there are peanuts all over the floor, and their food «presentation» looks like something a drunken college student puts together after a night of keg-​stands.
But lets be honest.
You’re not coming here for some frou-​frou steak dish, served by some stiff in a tuxedo who can tell you the life story of the chef, or about the farm the cow was raised on, who was also spoon-​fed organic tears of indigenous children.
You’re here because you can wear flip-​flops, score a filet for next to nothing, and the bud light flows like wine.
So grab your fat-​pants, sit down, and eat up, fattie.

Was craving some beef and so headed over to this joint. The restaurant was packed and they don’t take reservations so waited about 40 minutes for a table of 2 at 6pm.
The prices are very reasonable and the portions are huge. Come hungry as most people were leaving with doggy bags.