We were greeted promptly and seated. The we waited for 10 minutes. No one came to the table. Finally when someone came over she was very nice and apologetic for not getting to us sooner. Ordered crab wontons and they were very good. I ordered the meatloaf and my daughter ordered the super burrito. Super burrito came out with the rice rock hard. She had them take it back and it was too spicey for her so she had them bring out a shrimp pasta. I ordered the meatloaf. Very heavy and flavorless. Gravy was the only saving grace but tasted like a cheap canned gravy. We were given a complimentary desert for being ignored and it was excellent. Not sure we would come back. Server was awesome. I feel sorry for the head chef, menu is like a book. Too many items. They need to consolidate and focus on their star dishes.
John R.
Évaluation du lieu : 5 Seattle, WA
I had really great food and service, Andy was our sever. He was very gracious and eager to help out with anything. He suggested a spicy lasts that was magnificent!
Melissa B.
Évaluation du lieu : 5 Tacoma, WA
We had a wonderful experience here today! Great for families as our toddler was starving and they brought bread and bananas to the table when we sat down & they have a family restroom which was great for diaper changes. Our server, Jennifer P. was phenomenal. The drinks we had were delicious, ultimate margarita and whiskey smash. The tuna tartare appetizer was amazing and our lunch choices were great as well. Overall, awesome experience!
Nerissa P.
Évaluation du lieu : 4 Cumming, GA
I truly enjoyed dining at this restaurant because of the very good cakes and coffee and lovely ambiance. !
Braden B.
Évaluation du lieu : 4 Mesa, AZ
So many choices and so much good food. There are over 60 dishes and it’s good. I got the chicken Madeira and it really hit the spot Get any chicken dish, and some cheesecake to top it off. If you like to have a good time, get the habiscus lemonade. We came with a group of 20 and the service was great. The portions are huge here, so beware! They’ll get you
Janice A.
Évaluation du lieu : 2 Gold Canyon, AZ
my husband and I came to Cheesecake Factory at Superstition Springs in April 2016 and the waitress did not give us a soup choice and brought a terrible Mexican style soup and the sandwich my husband ordered(chicken) tasted like canned chicken… terrible. The waitress seemed to be friendly but was NOT paying attention to my request for gluten free food… my salad came to the table with lots of croutons(had to take them all off) and seems to be afraid we might complain and just left us alone even though we smiled at her and gave her approval as she was friendly… we are(after 4 visits) feeling we have done all we can to achieve a good result for meals at CCF !
Alex G.
Évaluation du lieu : 4 Mesa, AZ
We’ve been to cheesecake factory a few times. This was by far my favorite one. We had server jennifer p. She was fast and funny and was great with my sense of humor. We ordered the potsicker s and they were phonomenal, these are by far the best I have had anywhere. It was a cheat weekend for me to I splurged on the Mac and cheese burger. I asked the waitress of I would regret eating this, and she said the aftermath would be to totally worth it. Food came out pretty slow, seemed like it took about 45 minutes. Jennifer did a great job of checking in on us and refilling our drinks in the meantime. We were told they had a couple of in training cooks so that was why it was going so slow. We finally got our food and it was amazing! I haven’t haven’t had a burger in a little over 2 months that I could have toppings on it and this was the best way to have a cheat weekend. Although, the aftermath and regret only took 5 min to hit my belly. The burger used my intestines as a water slide! Great burger but be willing to use public restrooms!
Suzanne M.
Évaluation du lieu : 1 Mesa, AZ
My grandson and his girlfriend went out to eat for her birthday. They are only 16 and the hostess sat them at a really crummy table right by the hostess stand with no privacy at all and my grandson is tall and it was a small table. I feel they did that because they were young. That was so unfair. My grandson tipped well but I don’t think I would have given the circumstances. It was a Friday night and early and there was not a crowd there.
Howard T.
Évaluation du lieu : 4 Seaside, CA
In the two visits that we’ve been here, the food has been excellent. The prices are a little higher than we’re used to of a comprable restaurant elsewhere
Patrick W.
Évaluation du lieu : 5 Mesa, AZ
We come here often because they offer a decent gluten free menu for my mother-in-law and when my wife’s feeling gluten intolerant she’ll order off of the cardboard menu too. We have yet to have a bad experience here. Everytime we have gone here the staff is always friendly and helpful with our baby. Always there when ya need em but not shadowing you. It’s a good place to go to have good service, good food, with large portion sizes for us chubbier folk. I tried the Chicken Littles and those were good. I rarely get the same thing but would definitely recommend coming to this location.
Wanna K.
Évaluation du lieu : 2 Mesa, AZ
with a name like Cheesecake Factory I HAD to try it! I kind of wish I had just kept wishing to try it, so it didn’t ruin it for me. NOTWORTHTHEPRICE Food was OK at best and service was less than par. Not much variety in food choices either Not a fan… Bummer :( PARKINGISHARDTOOBECAUSEITISATTHEMALL
Tiffany C.
Évaluation du lieu : 1 Gilbert, AZ
I have been to the cheesecake factory many times before and had a pretty good experience each time. However this was the ice cream on the cheesecake. We(a party of 6) arrived on the Saturday before Easter Sunday at around 6:00 and of course, it was busy. We figured that and were told it would be about a 40 minute wait. Fine and dandy we got a buzzer and waited outside. 40 minutes comes and goes and we haven’t been called. After about 50 – 60 minutes I went inside and asked where we were in line and was told we were the next«smallest large party to be seated,» whatever that means. I went outside and we waited another 5 – 10 minutes and still nothing. Finally we all went inside and stool in front of the waiters podium and asked what was going on. Now, you have to understand that we had a young woman in our party who had been a severe car accident only a few months ago and had broken both ankles. She was able to walk, albite shakily and slowly. So she’s hurting, we are all hungry, and we have all been waiting for about 1.25 hours. We finally get seated, after watching several other parties as large or larger than ours get seated. Our waitress was very friendly and brought us our drinks and took our orders very quickly. However we did not see her again. There was a party seated at the table next to us who was seated, got their drinks, got a basket of bread, and we were still waiting. I spoke with the manager on duty that night and he sent 3 other waiters & waitress to help us. Still, our waitress did finally show up again… And kept throwing dirty looks at us. Eventually we received our food. Some of our orders were cold. The only consolation was afterwards we bought cheesecake and it was delicious. The Cheesecake Factory has been satisfactory. But I will not be recommending this location to anyone.
Dan W.
Évaluation du lieu : 3 Mesa, AZ
Service was great Food was disappointing the crab bits we tasteless and over cooked The mango cheese cake was good as well Over all it was ok And expensive 35.00 per plate
Jayson H.
Évaluation du lieu : 5 Gilbert, AZ
Tabi did a great job. It was my wife’s birthday so we have the 4 of us here for dinner. We all ended up getting cheesecake and having dinner. I’m kind of picky so I have lots of special requests. She did so good I gave her way better than 20% tip. Ask for Tabitha for awesome service with a smile
Doug B.
Évaluation du lieu : 4 Mesa, AZ
This review is just for the cheesecake. My family came in to grab some to-do desserts and the people at the counter were very nice and efficient. We were able to place our orders and be out the door within 10 minutes. It isn’t cheap, though: expect to pay at least $ 10/person… and probably more, depending on which varieties you select. Still, the stuff is SO good, it is worth the extra miles I’ll have to run to burn it off. :/ The featured Salted Caramel Cheesecake has a blondie for its crust. Wow! If you like caramel, you should get in there this month and give it a try.
Teighlor D.
Évaluation du lieu : 4 Tempe, AZ
Although their food is extremely overpriced, we enjoy going here every other year as a treat to ourselves. The sunday brunch is yummy. I greatly enjoy their eggs benedict and my son can almost finish the gigantic breakfast burrito. The cheesecake is, of course, fantastic! We have tried several flavors and have yet to be disappointed by any of them. We would go more often and I would have given 5 stars, if they weren’t so overpriced.
Mamatpp T.
Évaluation du lieu : 3 San Tan Valley, AZ
I enjoyed my dinner. But it was very hard to read the menu. The lighting is very bad. Service was ok… I’m not sure if I’d recommend this place to anyone. Especially if they have bad eyes! ~Mamatpp
Tasia C.
Évaluation du lieu : 5 Scottsdale, AZ
We visited on a busy Saturday night and waited awhile as expected to get seated. I decided to treat my Niece for her birthday and we came here only for the cheesecake –her favorite. We mentioned to the very nice and patient waitress the occasion. I encourage my nieces ages 10&4 to order for themselves –I think it helps further down the road etc. and soon enough they brought out a huge piece of chocolate cake for the little one and a huge piece of s’mores cheesecake for my older niece. Since it was my nieces birthday the waitress and another waiter sang happy birthday. Both cakes were excellent and tasted excellent. Needless to say we all got cake fatigued and took boxes home. I plan on making it her birthday tradition to come here. Everything was awesome except the prices but it was worth it and a nice little treat.
Marshall W.
Évaluation du lieu : 4 Petaluma, CA
Third trip. 11/12/2015. This is a four restaurant despite being a chain. The food is still delicious. The waitstaff was perfect and the ambience is very soothing. All in all Cheesecake Factory delivers a great meal.
Russell M.
Évaluation du lieu : 5 Flagstaff, AZ
This is our second visit to the Cheesecake Factory and again it’s again a delightful place to eat. Yes the environment alone is enticing with its beautiful architecture paintings and art deco design. Eminem cover some 23 pages and it is hard to decide what to eat because everything is seems so delicious. Joelle is an excellent server with a straight forward no BS style, perfect personslity. Whoever created this concept of dieting did a marvelous job.