Tuff Shed

Tuff Shed has been around for some time; and rightly so. They typically manufacture the best built, structurally sound storage sheds in the industry. They also give you the ability to customize a shed, building or garage to your specific needs, and that puts them at the top of the list. Need a door on the end, a vent along the side, a window here, a planter box there, no problem, they can do that.
I have had a recent and pleasant experience dealing with Tuff Shed and although the process of getting one ordered and built was a bit on the long side. .. good things come to those who wait. From the beginning, the salesman, Jim, was upfront, professional, courteous and honest about my purchase, he told me what to expect and when to expect it. The shed was customized to my specifications, painted to match my home, delivered and assembled, as stated, and met all of my expectations and more.
There are other choices for a storage shed, and there are less expensive options at the Big Box Stores; but you do get what you pay for, and overall for sturdy shed that looks like it will last for many years, I can say that I am pleased with my purchase and experience with Tuff Shed.
Overall Rating: 4 Stars
Quality: 4.5 Stars
Service: 4 Stars
Value: 3.5 Stars

Tuff Shed has a good product, but their customer service is beyond terrible. When we put our order in, it took 2 weeks to get it entered into the system for financing, because the sale guy in the Mesa AZ office did not know what he was doing, we finally said enough and just paid cash for it. Then on the install, the two trim pieces on both sides of the door were too short, the installer added them anyway so he could hang the door. Two managers showed up and noticed that along with a nail that was bent over preventing a shingle from laying flat. They said that they would send the installer back out to correct. The installer called the same day to reschedule but have not heard from him again, even called and left him messages with no call back.
I then called the Corporate office a week before Thanksgiving and was told that the GM for the Phoenix area would call me to rectify this. Yep, you guessed it, no call back. I called them again today (12÷7÷15) had received the run around and still have not had a call back.
This is the worst customer service I have ever received, so buyer be ware. If you purchase a Tuff Shed and something is not correct, don’t bet on it getting fixed because no one ever calls you back to get it fixed.